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Booker vs Fresha Comparison (2026)

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Booker

Fresha

Overview

Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.

Fresha is the world's leading online booking software for the beauty and wellness industry, including personal trainers. Boost your sales and attract new clients with an all-in-one solution for salons, spas, barbers and therapists.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

139

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

14.95

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

981

487

272

107

Value for money

Ease of use

Features

Customer support

62%

would recommend this app

4.8

1.4K

1.2K

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“Booker has offered strong scheduling, payment processing and marketing tools in one platform which has made my work life 10x easier!”

Haley D.

Accounting Admin

“my experience with booker was so great when i want to discover new books and learn any new information i would run to it immedatelly rather than wasting my time on other platforms.”

ABDERRAHMANE E.

customer care agent

“I use this software to manage our bookings at the Spa in which I manage & I love it!”

Vicki J.

Spa Manager

Pros

“I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same.”

Catherine B.

Business owner an aesthetician.

“It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product [sensitive content hidden] and tech support.”

Pamela T.

President

“I have inquried about this to Fresha several times, as I use their QR code at my store to allow my clients to book an appointment, however, I still get charged for those customers, as if they intially found my services through Fresha, though this is not the case.”

Erik K.

Massage Therapist

Cons

“Whenever anything goes wrong - like the app stops working correctly or automated payments stops working - it’s impossible to get help from customer service.”

Christine B.

Pilates transformation expert

“Constantly freezing, unable to check out clients without crashing, unable to view past transactions easily. ”

Corinne O.

Director of Business Operations

“After a while the service became unaffordable for my business.”

Ramika G.

Salon owner

Cons

“Unable to add two therapists to one appointment, latest pricing structure is far to expensive and unfair on very small businesses.”

Suphotjana P.

Operations Manager

“Fresha can have some bugs or issues in its booking system at times, including error messages or blank screens.”

Andie T.

Student

“I follow Fresha’s own advice by sending my direct booking link, yet the system still flags client as new marketplace clients. Despite clear evidence, support refuses to refund the fees, citing rigid policy and technicalities.”

Catherine N.

Holistic Therapist