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Booker vs WellnessLiving Comparison

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Overview

Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

129

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

977

5

4

3

2

1

487

273

105

40

72

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.3

477

5

4

3

2

1

331

69

20

21

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
Booker is easy to set up and very intuitive. The price is good and they have great customer service.

Pros

This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.

Cons

Only pain and anguish and wasted money. I can't even get the reps to respond to my emails about a refund.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
SO finally I'm writing this review and turning them into the fraud division.

Cons

Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • Fitness Assessments
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Retail
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Time Clock
  • Online Trainer
  • Order Management
  • Ordering Automation
  • Parent/Student Portal
  • Patient Portal
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Log
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Retail Inventory Management
  • Retail POS
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Shift Swapping
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Vacation/Leave Tracking
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features187
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Committee Management
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • Fitness Assessments
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Retail
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hybrid Trainer
  • In-Person Payments
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Time Clock
  • Online Trainer
  • Order Management
  • Ordering Automation
  • Parent/Student Portal
  • Patient Portal
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Practice Log
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Resource Scheduling
  • Retail Inventory Management
  • Retail POS
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Shift Swapping
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Training Management
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Vacation/Leave Tracking
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations14
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

Alternatives

Explore similar apps

User reviews that mention these apps

AvatarImg
AvatarImg

Andrea G.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

WellnessLiving logo

WellnessLiving

"Pissed off NO MORE!"I work hard & DEMAND that my software WORK HARDER! Saves me time=Higher PROFIT!

Reviewed 7 years ago
Pros

No pros were added to this review

Cons

"Wellnessliving was HARD TO FIND!" It took me 2 years of heartbreaking, sweat, tears and hours of my valuable time down. My friends called me an 'Appointment Booking Software ho', Haha LOL, sad but true. They begged me to cancel my Mindbody software because "We can't take your complaining, just break up already". My friends know I am a power-user and extremely demanding software user. "Just pick...

Vendor response

Hi Andrea! Thank you so much for your review and for deciding to settle down with us. We know how arduous the search for the right management software can be, so we work hard to provide everything you need to run your business the way you want, without compromise. We are so glad that you found us and look forward to continuing to grow together!