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CC4Teams
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer contact enablement solution
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CC4Teams - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: November 2025
CC4Teams overview
What is CC4Teams?
CC4Teams is a cloud-based customer contact enablement solution that enhances customer engagement by enabling teams to deliver personalized and effective interactions. The platform features real-time and historical Power BI reporting for valuable insights and seamless integrations across voice, email, chat, and social media. As a Microsoft-certified solution leveraging Azure Cognitive Services, CC4Teams ensures a unified and consistent customer experience.
CC4Teams streamlines workflows and connects customers with the best-suited agents, managing wait times and optimizing service efficiency by utilizing cutting-edge conversational IVR technology and speech-to-text capabilities. The tool helps optimize resources, manage operational efficiency, and focus on exceptional experiences.
Starting price
per month
Alternatives
with better value for money
CC4Teams’s user interface
CC4Teams reviews
Overall rating
4.7
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
2
1
0
0
0
CC4Teams's key features
Most critical features, based on insights from CC4Teams users:
All CC4Teams features
Features rating:
CC4Teams alternatives
CC4Teams
Starting from
65
/user
Per month
Ringover
Starting from
29
Per month
3CX
Starting from
350
Per year
Salesforce Service Cloud
Starting from
25
Per month
CC4Teams pricing
Pricing plans
Pricing details:
User opinions about CC4Teams price and value
Value for money rating:
CC4Teams integrations (3)
Top integrations
CC4Teams support options
Typical customers
Platforms supported
Support options
Training options
CC4Teams FAQs
CC4Teams has the following pricing plans:
Starting from: €65.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of CC4Teams?
CC4Teams has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CC4Teams support?
CC4Teams supports the following languages:
Dutch, English, French, German
Q. Does CC4Teams offer an API?
Yes, CC4Teams has an API available for use.
Q. What other apps does CC4Teams integrate with?
CC4Teams integrates with the following applications:
Dynamics 365, ServiceNow, Salesforce and Jira Connector
Q. What level of support does CC4Teams offer?
CC4Teams offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)