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ActiveCampaign Sales CRM Logo

Optimizing small business customer relations

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ActiveCampaign Sales CRM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

ActiveCampaign Sales CRM overview

What is ActiveCampaign Sales CRM?

Deals CRM is a customer relationship management software designed to help businesses of all sizes better manage customer interactions to drive growth. This powerful yet easy-to-use platform integrates with other tools to give users a complete 360-degree view of customer data and activities across all channels in one centralized location.

With Deals CRM, businesses can track and nurture leads, identify sales opportunities, build effective marketing campaigns, and deliver personalized customer experiences. Key features include contact management, pipeline and deals management, task automation, customer analytics and reporting, and robust integration capabilities. Users can also create targeted segments and automate personalized email campaigns to turn cold leads into loyal customers.

This cloud-based solution enables seamless collaboration between team members by breaking down departmental silos. Now sales, marketing and customer service staff have full visibility into all customer touchpoints using shared dashboards updated in real-time. Customizable workflows ensure that no sales opportunity falls through the cracks, while machine learning helps drive intelligent recommendations.

Deals CRM empowers rapidly growing companies to scale operations efficiently and cost-effectively. By centralizing data and processes, it becomes simple to identify and pursue new business, expand existing customer relationships via upsells and cross-sells, and optimize the entire sales cycle. The software provides the insights needed to pinpoint areas for improvement at every stage while ensuring customers receive a superior experience.

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ActiveCampaign Sales CRM’s user interface

Ease of use rating:

ActiveCampaign Sales CRM reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

ActiveCampaign Sales CRM's key features

Most critical features, based on insights from ActiveCampaign Sales CRM users:

Activity dashboard
Activity tracking
Analysis
API
Best time of day scheduling
Breadth of partner applications
Buyer intelligence
Calendar
Call center features
Calls and voice

All ActiveCampaign Sales CRM features

Features rating:

Activity dashboard
Activity tracking
Analysis
API
Best time of day scheduling
Breadth of partner applications
Buyer intelligence
Calendar
Call center features
Calls and voice
Case management
Contact management
Content management
Conversion viability
CRM integration
Customer contract management
Customer support portal
Customizable scoring
Customization
Dashboard
Data import & export tools
Data segmentation
Data sourcing
Data synchronization
Data visualization
Desktop integration
Document & content mgmt.
Email tracking/automation
Exporting & sharing data
Forecasting
Gamification
Internationalization
Knowledge base
Lead assignment
Lead context
Lead management
Lead opportunity
Lead prioritization
Lead scoring
Machine learning
Mobile user support
Opportunity & pipeline mgmt.
Opportunity scoring
Other outreach options
Output document generation
Partner relationship mgmt. (prm)
Performance and reliability
Pipeline acceleration
Pipeline management
Product & price list management
Quote & order management
Real-Time analytics
Reporting
Risk analysis
Sales coaching and insights
Sandbox / test environments
Shared records
Social collaboration features
Social media integration
Social network integration
Support analytics
Task management
Territory management
User, role, and access management
Workflow
Workflow capability
Workflow management
Workflow performance

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ActiveCampaign Sales CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

ActiveCampaign Sales CRM FAQs

Q. Who are the typical users of ActiveCampaign Sales CRM?

ActiveCampaign Sales CRM has the following typical customers:
Large Enterprises

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