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Dentrix Ascend
5
106
4
85
3
24
2
7
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based dental practice management software
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Dentrix Ascend - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Dentrix Ascend overview
What is Dentrix Ascend?
Dentrix Ascend is a web-based dental practice management software offering users front office, clinical, and business tools to assist with the running of their practice. Multi-site support allows users to set up unlimited physical practice locations, with separate schedules and reporting, and the ability to share patient records. User roles can be assigned both by location and by user, and a role-based practice overview is shown to each user on login, with the current status of users’ tasks and customized daily to-do lists.
Dentrix Ascend’s patient overviews contain all necessary patient check-in information on one screen, with further information displayed with a single click. Patient profiles enable users to manage patient guarantor and family relationships, track patient referrals, and make a record of conversation notes. With the inbuilt drag-and-drop treatment planner, users can create, present, and schedule cases, and track patients’ acceptance and progress. Users can schedule appointments with specific operatories and providers, enter patient treatment plans, select multiple providers for each appointment, and view patient confirmations. Dentrix Ascend also allows users to manage up to 10 insurance plans per patient, track patient eligibility for treatments, and archive expired insurance plans.
Dentrix Ascend includes customizable clinical charts, where users can add conditions, procedures, and clinical notes, with the option group related procedures together in multi-codes. Medical alerts can be added from the catalog of existing alerts, or custom alerts created. Users can also set alerts as being high priority, making them visible every time a patient’s record is viewed. Perio progress can also be recorded and tracked using the inbuilt perio charts. Recare/recall plans can also be created for each patient, based on various routine treatments. For imaging, Dexis, a cloud-based custom-made imaging solution for Dentrix Ascend, requires no on-premises imaging servers.
Dentrix Ascend includes a drag-and-drop editor for creating customized reports with charts and graphs, which can be exported in multiple file formats. The inbuilt document manager allows users to search, manage and upload documents and images, which can be attached to patient files, and assigned tags for searching. eServices are also included with Dentrix Ascend, enabling users to submit insurance claims electronically and automate patient communication.
Starting price
Alternatives
with better value for money
Pros & Cons


Patient Management
Customer Support
Ascend User Experience
Reports
Features
Complex and unreliable reporting
Dentrix Ascend’s user interface
Dentrix Ascend pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
3.9
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Dentrix Ascend?
Could use some feature improvements with that and we need a deceased patient status.
Select to learn more
Who uses Dentrix Ascend?
Based on 234 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Dentrix Ascend's key features
Most critical features, based on insights from Dentrix Ascend users:
All Dentrix Ascend features
Features rating:
Dentrix Ascend alternatives
Dentrix Ascend integrations (2)
Integrations rated by users
We looked at 234 user reviews to identify which products are mentioned as Dentrix Ascend integrations and how users feel about them.
Integration rating: 4.5 (2)
“We enjoy utilizing Weave. There are certain feature that do not work with Weave, which is a common issue with Denticon API integrations.”

Allison J.
COO
Other top integrations
Dentrix Ascend customer support
What do users say about Dentrix Ascend customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Dentrix Ascend customer support.
Widespread user sentiment highlights Dentrix Ascend's customer support as prompt, friendly, and helpful when resolving issues.
A significant portion of users appreciate multiple support channels like help centers, forums, and phone assistance for quick answers.
A minority of users report difficulty reaching customer support, citing limited hours and inconsistent responsiveness.
Support options
Training options
To see what individual users say about Dentrix Ascend's customer support, check out the review snippets below.
“Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help.”
Wesley G.
CEO
“Customer support made it easy and helped us through the challenges with ease.”
Rian H.
Dental office manager
“Can never get ahold of customer support to help with any of the problems.”
Shannon B.
Office Manager









