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Dentrix Ascend Logo

Cloud-based dental practice management software

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Dentrix Ascend - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Dentrix Ascend overview

What is Dentrix Ascend?

Dentrix Ascend is a web-based dental practice management software offering users front office, clinical, and business tools to assist with the running of their practice. Multi-site support allows users to set up unlimited physical practice locations, with separate schedules and reporting, and the ability to share patient records. User roles can be assigned both by location and by user, and a role-based practice overview is shown to each user on login, with the current status of users’ tasks and customized daily to-do lists.

Dentrix Ascend’s patient overviews contain all necessary patient check-in information on one screen, with further information displayed with a single click. Patient profiles enable users to manage patient guarantor and family relationships, track patient referrals, and make a record of conversation notes. With the inbuilt drag-and-drop treatment planner, users can create, present, and schedule cases, and track patients’ acceptance and progress. Users can schedule appointments with specific operatories and providers, enter patient treatment plans, select multiple providers for each appointment, and view patient confirmations. Dentrix Ascend also allows users to manage up to 10 insurance plans per patient, track patient eligibility for treatments, and archive expired insurance plans.

Dentrix Ascend includes customizable clinical charts, where users can add conditions, procedures, and clinical notes, with the option group related procedures together in multi-codes. Medical alerts can be added from the catalog of existing alerts, or custom alerts created. Users can also set alerts as being high priority, making them visible every time a patient’s record is viewed. Perio progress can also be recorded and tracked using the inbuilt perio charts. Recare/recall plans can also be created for each patient, based on various routine treatments. For imaging, Dexis, a cloud-based custom-made imaging solution for Dentrix Ascend, requires no on-premises imaging servers.

Dentrix Ascend includes a drag-and-drop editor for creating customized reports with charts and graphs, which can be exported in multiple file formats. The inbuilt document manager allows users to search, manage and upload documents and images, which can be attached to patient files, and assigned tags for searching. eServices are also included with Dentrix Ascend, enabling users to submit insurance claims electronically and automate patient communication.

Starting price

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Pros & Cons

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Patient Management

Customer Support

Ascend User Experience

Reports

Features

Complex and unreliable reporting

Dentrix Ascend’s user interface

Ease of use rating:

Dentrix Ascend pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(19)
3-4(109)
5(106)

What do users say about Dentrix Ascend?

Could use some feature improvements with that and we need a deceased patient status.

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Who uses Dentrix Ascend?

Based on 234 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Health, Wellness and Fitness
Medical Devices
Hospital & Health Care

Use cases

Dental
Dental Charting
Dental Imaging
Patient Case Management
Patient Scheduling

Dentrix Ascend's key features

Most critical features, based on insights from Dentrix Ascend users:

Medical billing
Claims management
Patient records management
Client management
Treatment planning
Charting
Confirmations/Reminders
Imaging and x-rays
E-Prescribing

All Dentrix Ascend features

Features rating:

2D drawing
3D imaging
Accounting
Activity dashboard
Appointment management
Appointment scheduling
Billing & invoicing
Calibration management
Case management
Charting
Claims management
Claims scrubbing
Client management
Clinical notes
Communication management
Confirmations/Reminders
Customizable reports
Customizable templates
Data import/export
Dental practice management
Document imaging
Document management
Drag & drop
EDI
E-Prescribing
For medical purposes
Image analysis
Imaging and x-rays
Insurance eligibility verification
Live chat
Medical billing
Messaging
Monitoring
Multi-Location
Online scheduling
Orthodontic charting
Patient engagement
Patient intake
Patient management
Patient records management
Patient scheduling
Periodontal charting
Physician management
Practice management
Progress notes
Progress tracking
Records management
Referral tracking
Reminders
Reporting & statistics
Revenue management
Role-Based permissions
Scheduled/Automated reports
Scheduling
Self service portal
Task management
Telemedicine integration
Treatment planning
User management

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Dentrix Ascend integrations (2)

Integrations rated by users

We looked at 234 user reviews to identify which products are mentioned as Dentrix Ascend integrations and how users feel about them.

Weave logo
Weave

Integration rating: 4.5 (2)

We enjoy utilizing Weave. There are certain feature that do not work with Weave, which is a common issue with Denticon API integrations.

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Allison J.

COO

Other top integrations

Dentrix Ascend customer support

What do users say about Dentrix Ascend customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Dentrix Ascend customer support.

Widespread user sentiment highlights Dentrix Ascend's customer support as prompt, friendly, and helpful when resolving issues.

A significant portion of users appreciate multiple support channels like help centers, forums, and phone assistance for quick answers.

A minority of users report difficulty reaching customer support, citing limited hours and inconsistent responsiveness.

Support options

Knowledge base
Faqs/forum
Phone support
Email/help desk
Chat

Training options

Live online
Videos
Documentation
In person
Webinars

To see what individual users say about Dentrix Ascend's customer support, check out the review snippets below.

“Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help.”

WG

Wesley G.

CEO

“Customer support made it easy and helped us through the challenges with ease.”

RH

Rian H.

Dental office manager

“Can never get ahold of customer support to help with any of the problems.”

SB

Shannon B.

Office Manager

Dentrix Ascend FAQs

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