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Doxim CCM Logo

Customer communications management software

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Doxim CCM - 2026 Pricing, Features, Reviews & Alternatives

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Doxim CCM overview

What is Doxim CCM?

Doxim Customer Communications Management (CCM) solution is a technology-enabled managed service for generating regulated, personalized, omnichannel communications at scale and delivering them in the customer's preferred channel. A self-serve client portal provides on-demand access to reporting and insights and allows clients to administer key aspects of their communications.

Key benefits of using Doxim CCM

- Maximize engagement by delivering personalized communications in the customers' channel of choice - print or digital (mobile, web, email, SMS, video, IVR, and more)
- Lower costs by leveraging our purpose-built technology, operational excellence, and scale
- Comply with regulatory requirements across a variety of vertical markets
- Stay on the cusp of customer engagement by leveraging our investment in innovative formats and channels

Starting price


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Doxim CCM’s user interface

Ease of use rating:

Doxim CCM reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Doxim CCM's features

Activity dashboard
Activity tracking
Alerts/Notifications
API
Autoresponders
Batch communications
Chat/Messaging
Collaboration tools
Compliance management
Content management
Customer database
Customer history
Email management
Interaction tracking
Interactive content
IVR
Multi-Channel communication
Multi-Language
On-Demand communications
Personalization
Reporting & statistics
SMS messaging
Surveys & feedback
Template management
Third-Party integrations
Video support
Workflow management

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Doxim CCM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Doxim CCM FAQs

Q. Who are the typical users of Doxim CCM?

Doxim CCM has the following typical customers:
Freelancers, Large Enterprises, Public Administrations

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Q. What languages does Doxim CCM support?

Doxim CCM supports the following languages:
English, French


Q. Does Doxim CCM offer an API?

No, Doxim CCM does not have an API available.


Q. What other apps does Doxim CCM integrate with?

Doxim CCM integrates with the following applications:
Corelation, Hansen Cash+ Call Recording, The Nortridge Loan System, ACS


Q. What level of support does Doxim CCM offer?

Doxim CCM offers the following support options:
Email/Help Desk, Phone Support

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