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ACS

3.9
(123)

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Cloud-based church management and accounting software

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ACS Pricing, Features, Reviews and Alternatives

ACS FAQs

Q. What type of pricing plans does ACS offer?

ACS has the following pricing plans:
Starting from: $279.95/month
Pricing model: Subscription

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Q. Who are the typical users of ACS?

ACS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does ACS support?

ACS supports the following languages:
English

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Q. Does ACS support mobile devices?

ACS supports the following devices:
Android, iPad, iPhone

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Q. Does ACS offer an API?

Yes, ACS has an API available for use.

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Q. What level of support does ACS offer?

ACS offers the following support options:
Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Chat

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ACS product overview

Price starts from

279.95

Per month

Per Feature

What is ACS?

ACS is a church management software designed to help churches of all sizes handle finances, members, services, background checks, contributions, accounting processes, payroll, purchase orders, and more on a centralized platform. Ministries can maintain a record of incoming or outgoing contact, track members' attendance and participation levels, set up visitation programs, and enhance outreach opportunities.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk
24/7 (Live rep)
Chat

Training options

Webinars
Live Online
In Person

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Starting from

279.95

Per month

Per Feature

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ACS pricing information

Value for money

3.6

/5

123

Starting from

279.95

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ACS features

Functionality

3.7

/5

123

Total features

41

3 categories

Most valued features by users

Event Management
Membership Management
Mobile Access
Volunteer Management
Online Giving
Third Party Integrations
Pledge Management
Electronic Payments

Functionality contenders

ACS users reviews

Overall Rating

3.9

/5

123

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.65/10
Rating distribution

5

4

3

2

1

47

37

27

7

5

Pros
The customer service at ACS is outstanding and would recommend this company and their products to anyone.
The onboarding team and the customer service reps are easy to work with and try to be as helpful as possible. The Church Life app is great, and has been a blessing to our church members.
What I like best is that it is an affordable, integrated, double-entry accounting system designed specifically for churches and small non-profit organizations.
Cons
And unless they've recently updated the software (unlikely), you can't even use it on iPad without an external keyboard. Further, their pricing structure is ridiculous.
Set-up for reports is too complicated and graphs are difficult to arrange and filters are confusing.
The lack of functional expense reporting is lacking given the current state of the art technology. ACS is also limited on the choice of administrators on who should access this or that.

Overall rating contenders

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Josh E.

Director of Administration

Religious Institutions, 11-50 employees

Review source

Overall Rating

Aching for ACS

Reviewed a year ago

Transcript

Josh: My name is Josh. I am the Director of Administration. And for ACS Technologies, I gave a rating...

DW
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David W.

Senior Pastor

Religious Institutions, 11-50 employees

Review source

Overall Rating

ACS is THE BEST!!

Reviewed 2 years ago

Transcript

David W: Hi, I'm David, I'm a senior pastor, and I give ACS software a five. We are one of ACS' oldest...

SM
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Suzanne M.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exploring software for your church - consider ACS.

Reviewed 4 years ago

My experience with ACS has been very good. I started with them when we all had DOS computers and moved up to the windows platform. Now, we are able to have versions of the software on our phone. The system has the capability of being backed up to the cloud and does not need to be kept on your church's server. There is also an alternative for more contemporary churches called "Realm."

Pros

ACS gives you the total package in church software. It helps you efficiently mange both the "people" side of the job and the "accounting" and numbers side and will allow them to communicate with each other. There are several modules that will allow you to track different aspects of the member or prospect in the life of the church and this system does it very effectively. It has been around for a long time and they have perfected the software.

Cons

Because the software does so many functions and can be tailored to almost any church of any size or situation, it can be a little confusing. Therefore, training is vital. They excel in offering wonderful training through their company and through local trainers.

CB
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Cheikh B.

Accounting, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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ACS CAN DO BETTER

Reviewed 2 years ago

We no longer have problems managing the donations received and the registration of our members in a database.

Pros

The first remark is the customer service which is very reactive and quickly solves your problem. ACS is a very useful church management software, because we won't have the problem to manage the database of our members or the registration of the children, and even all the donations received. I like the way it stores information. Of course, it is not quick to master ACS, but once you have mastered it you have everything you want to know about reports, campaign follow-ups, etc. In conclusion, ACS is a very good software to store any kind of information.

Cons

Despite the fast customer service, we notice that during the months of February and March the wait is rather long. The ACS software often bugs or slows down when donor files increase. The lack of functional expense reporting is lacking given the current state of the art technology. ACS is also limited on the choice of administrators on who should access this or that. The ACS software needs to be upgraded, as the speed is poor when running large reports. The look needs to be redesigned not too aesthetically pleasing, but also the API access which is almost non-existent.

DS
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David S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not Easy or Quick to Use

Reviewed 3 years ago

The old ACS system is just much too dated and expensive for current usage. ACS does have a new product called Realm that is supposed to be much easier and more flexible to use. I have looked at some of the demos for Realm and it does look like a vast improvement. If a church were to consider using ACS, I would encourage them to either specifically look at ACS' Realm product or go with another vendor entirely.

Pros

The best aspect of ACS is that it can hold and track a massive amount of diverse data. You can track all of the things you would expect in a database like names, contact info, birthdates, etc. As a church, you can track the first time someone attended, when they got baptized, and other random bits of info you may want to keep.

Cons

The traditional ACS system is incredibly difficult and cumbersome to use. Its computer app interface looks like it was made 20 years ago; it is not aesthetically pleasing. It requires hours and hours of training to learn how to use (they hold training sessions at different locations throughout the year and have various online helps). Running what you would think would be simple reports is not easy...

JS
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Jo S.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Documentation lacking, some add-on modules don't mesh well, reporting in Access sorely lacking.

Reviewed 7 years ago

In general, many of the features of your software are frustrating and not intuitive. I was a programmer and it seems your programmers need to spend more time using the product in real world applications. It should be word like in functions like word. Copying and pasting, formatting those types of applications.

Pros

#1 Pro is that ACS addresses the most important tasks a church is in need of.

Cons

I have found many thing that weren't intuitive. Uploading of photos ok although no way to standardize within the program (cropping sorely needed) and downloading photos isn't intuitive. The modules are limited, all the data in Access needs to transfer into the people suite for reporting purposes. Access pretty useless for reporting purposes. Using the volunteer management is not really practical to use as intended. Although you have made changes where you can transmit data to excel or word. OnDemand stings because you can't save locally in an easy manner. Many times our church has served more or less as your beta testing because we actually try to use all the features and give feedback but we get nothing in return for that. We only do that because it is lacking features or functionality.

NM
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Nadine M.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ACS - small group management

Reviewed 7 years ago

We are a non-denom multi-site church in the DC suburbs (predominantly African-American) with apx 4000 in weekly attendance and 10,000 watching services online. We chose ACS software over the competition because it was robust enough to meet our needs. And like most churches...our needs are varied and nuanced.

Pros

1. The customer support!!!! If I can't figure out how to do something, there are so many ways to get help: Phone calls to a live person that walks me through things step-by-step, webinars, other ACS users in different online communities, etc. 2. The flexibility of the product and how it's grown...and continues to grow...to meet our needs.

Cons

The volunteer management piece isn't as directly integrated as we would like.

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