Dub InterViewer Pricing, Features, Reviews & Alternatives

Dub InterViewer

Data collection software for market research

4.56/5 (18 reviews)

Dub InterViewer overview

What is Dub InterViewer?

Dub InterViewer is a data collection solution that provides users with face-2-face, telephone and internet market research using a single platform. It is an online Cati/Capi/Wapi system that combines centralized management and distribution of surveys. Alongside traditional media, Dub InterViewer also enables users to deliver surveys to mobile devices via a browser or through the Nabu native apps for iOS and Android.

Dub InterViewer has a flexible intuitive interface and simplifies project workflow. The software accelerates online survey scripting for any user skill, and helps create more attractive and engaging questionnaires. Adding text, images and videos is simple with Dub InterViewer’s built-in library of multimedia questions.

Dub InterViewer’s virtual CATI software (computer assisted telephone interviewing) helps interviewers achieve full control over projects, overviews, and real-time interview tracking. Interviewers can work from anywhere, and are able to start an interview over the phone, then continue the conversation on the web.

The solution provides its users with the Nebu CAPI app that works on both Android and iOS devices. The mobile app is a tool for distributing surveys, both online and offline, and features GPS positioning, audio, video and photo captures, grid questions and more. Dub InterViewer users can publish directly to Facebook and Google Ads, as well as conduct 'river sampling' without specialist knowledge.
www.nebu.com

Pricing

Starting from
$8400/year
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

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Dub InterViewer screenshot: The Nebu template stylesheet editor enables users to edit the stylesheet of responsive templatesNebu How-To - How to add formsDub InterViewer screenshot: Dub InterViewer makes scripting easier and helps to create more engaging questionnairesDub InterViewer screenshot: Plugins are completely CSS styled, so users can create their own skins with the style they wantDub InterViewer screenshot: The productivity screen for CAPI App includes the code of the CAPI survey, the number and name of the interviewer, worked time, the number of completed surveys, number of issues with devices, and moreDub InterViewer screenshot: Nebu CAPI 2 for Android is the face-2-face data collection solution by Nebu designed for CAPI interviewing with mobile devicesDub InterViewer screenshot: The Nebu Capi app 2.0 for iOS is designed for offline face to face interviewing
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Dub InterViewer user reviews

Value for money
Features
Ease of use
Customer support
  2.5
  3.3
  4.3
  4.6
Himanshu S.

Awesome! One Stop Solution for Market Research

Reviewed 2015-10-01
Review Source: Capterra

I have been using Nebu for all functions of Market Research since last 9 years and I am very happy with it. It is very robust, with ease of conducting online surveys or offline surveys on "mobile" devises such as smartphone and tablets. Some of its functions are so unique that you don't find them in any other software out there, yes that's right! The ease with which you can conduct International Multiple languages survey is simply brilliant, with super easy functions to get different languages survey versions ready. Another very powerful and hugely robust and secure feature is the Sample and Project Management suite which Nebu provides. It is very user friendly and is so fun to use that project management becomes a smooth walk. With various tools at hand, such as predicting the outcome of a survey, managing panel records, distribution of honorarium/incentives to panelist, ease of updating panel websites and templates, it really scores way above other competition in market. Customer service is completely online and is very prompt in helping with any kind of issue, whether technical in nature or requiring attention towards panel management. They have best of people with support for many different languages. Overall, being a user of all its services, I am very happy with Market Research solutions from Nebu bv. Keep up the good work, NEBU!

Rating breakdown

Ease of use
Customer support

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Roland F.

Triple AAA+ Rating for most flexible, easy to use and mulit-platform data collection tool available

Reviewed 2015-08-21
Review Source: Capterra

meinungsraum.at is a full-service research provider specialising in online market and opinion studies. Our portfolio also includes conventional methods, both qualitative and quantitative. We own and run the Austria based Opinions Online Panel with around 30.000 members to date. Dub Interviewer is the best choice for us, because of its reliability and stability concerning scripting and data collection. The software is easy to learn and provides an easy to use interface for the scripting of questionnaires. Furthermore, the software is always up to date with the newest developments in online market research (questionnaire types, responsive layouts, multi-platform usage ) and fulfils all the needs we have to script questionnaires that entertain and captivate our respondents (SurveyTainment). The support (online and/or offline) is always fast (24/7) and Nebu quickly steps in if you need help for your questionnaires and projects. meinungsraum.at can fully recommend Dub Interviewer for all kinds of market research and data collection projects (CAWI, CATI, CAPI, Mobile ).

Rating breakdown

Ease of use
Customer support

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Florian S.

Needs improvement

Used daily for 6-12 months
Reviewed 2020-02-05
Review Source: Capterra

Pros
While it may be a great tool from the administration side. The user gets a quite unappealing interface that sometimes behaves weirdly.

Cons
-Unappealing design - not self explanatory - freezes sometimes during calls and shows unexpected behaviour

Rating breakdown

Ease of use
Features

Likelihood to recommend: 3/10

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Franklin B.

A software solution you can rely on

Reviewed 2015-12-31
Review Source: Capterra

For over 10 years we have been using DubInterviewer as well as other solutions from Nebu. As we are a market research firm which conducts surveys for large companies we need high quality software. This means it can handle complex questionnaires with all sorts of skips, rotations, blocks, expressions, etc. but we also need continuous support and the ease of mind that the server can handle the many requests. This is all to be found in the solutions that Nebu offers. If, for some reason, something is not possible we have always found a way to work around it or integrate the solution together with the help of Nebu. The market is changing more than ever and new tools pop up almost every day but I believe we will be using Nebu for many years since they have found a way to innovate their software on a continuous basis.

Rating breakdown

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Customer support

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Dezs¿ K.

Recommendation from the DataExpert Nebu Team

Reviewed 2015-03-16
Review Source: Capterra

DataExpert is one of the biggest independent data processing companies in Central Europe. We have a continuously growing dedicated team providing questionnaire programming for Nebu users. Dub Interviewer is an excellent choice for those who want: - stability in scripting and data collection - an easy to learn package that is still highly professional - an interface where scripting goes fast - a tool where you will find a set of new features for motivating higher response rate - a package that will be suitable and efficient for different types of data collection (CATI, CAPI, TAPI, CAWI) There is a network of specialists behind Nebu that makes sure you always get support for your projects. DataExpert recommends Dub Interviewer as one of the best tools for quick ad-hoc projects.

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Customer support

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Dub InterViewer pricing

Starting from
$8400/year
Pricing options
Free trial
Subscription
View Pricing Plans

Pay as you go. No up-front hardware costs and no minimum time contract.

The pricing module is scalable so that Nebu can accommodate the needs of all, from the multi-national sample, panel and fieldwork companies to the SOHO consultancy.

Dub InterViewer features

Customizable Templates
Data Import/Export
Email Marketing
Reporting/Analytics
Surveys & Feedback

API (513 other apps)
Access Controls/Permissions (294 other apps)
Activity Dashboard (384 other apps)
Alerts/Notifications (420 other apps)
CRM (304 other apps)
Calendar Management (308 other apps)
Contact Management (364 other apps)
Customer Database (325 other apps)
Customizable Branding (355 other apps)
Email Management (320 other apps)
Mobile Access (402 other apps)
Reporting & Statistics (412 other apps)
Search/Filter (309 other apps)
Social Media Integration (309 other apps)
Third Party Integrations (425 other apps)

Videos and tutorials

Additional information for Dub InterViewer

Key features of Dub InterViewer

  • A centralized repository to store content
  • Allow media to be embedded in the question or answer options
  • Allow participants to fill out and submit the survey without internet connection
  • Analyze survey results via statistical testing or crosstabs directly within the software
  • Apply statistical models to the survey data
  • Assemble applications and processes by dragging over and arranging pre-built components
  • Automatically extract information from documents or websites and input it into a database in a specified format
  • Avoid showing participants irrelevant questions as determined by the answer to a previous question
  • Change the URL of your survey to fit your branding or survey title
  • Collaborate on creating a product by sharing and adjusting designs through a shared portal
  • Collecting and analyzing feedback/reactions from end-users
  • Compare key metrics for the business against prominent players in the industry
  • Computer-telephony integration is the use of computers to manage telephone calls
  • Conduct and manage panel discussions for the purpose of market research
  • Create and administer polls and surveys
  • Create and manage surveys
  • Create and send email blasts/campaigns
  • Create, save, and re-purpose formatting
  • Distribute a survey via mobile devices
  • Ensure the answer provided fits set parameters (numerical, positive number, etc.)
  • Gauge satisfaction and receive information for improvement and success
  • Import and export information and reports to and from the program
  • Limit the number of participants with certain characteristics you want to complete the survey
  • Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
  • Manage sample of audience for conducting market research surveys
  • Market research conducted via in-person interviews
  • Market research conducted via telephone
  • Offers more than one survey distribution channel (email, web link, social media, etc.) .
  • Populates custom data within your survey questions (ie: the answer to a previous question)
  • Prepopulate common question/answer options
  • Randomize the displayed order of questions and answer options
  • Show participants specific questions based on their answer to a previous question (ie. different paths)
  • Store and reuse images in your email body
  • Survey popup over a webpage to specific users based on their behavior
  • System calls multiple numbers at once and connects the agent to the first number that answers
  • System that automatically dials calls
  • Track and manage customer payments that are overdue
  • Translate EDI formats into data suitable for use with company applications.
  • View and track pertinent metrics
View All Features

Benefits

Dub InterViewer's responsive templates are optimized for easy customization and work across all platforms, screen sizes and browsers.

The message center functionality enables supervisors to help interviewers by sending messages and giving advice in regards to projects.

Users can monitor interviews and view information such as when an interview started, what is the current question, and when the last action happened.

Users can stream dataset data directly to the 'Nebu data hub' where they can collect, manage and utilize and enrich data with predictive analytic calculations.

Dub InterViewer offers a built-in media library that helps users improve engagement and increase the number of respondents.