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Epos Now vs KORONA Comparison

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Overview

Category Leaders

Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...

Category Leaders

KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA comes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.6

304

5

4

3

2

1

159

30

30

15

70

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.7

53

5

4

3

2

1

39

13

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Great customer support, very easy to use brilliant for accountancy and amazing software.
After being held to one time only only for this call price and grand promises of excellent customer service.
Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving.

Pros

However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.
Easy setup and great customer service. Set up was easy and a vast improvement.

Cons

Probably the worst over customer experience I have had across any industry. And this is not after one bad experience, this is spanning 3+ years.
Insistence that the problem was Xero for over a week was frustrating until eventually a functioning link was established to the API (not a Xero problem). Then the problems really started.
I have tried since December to get this account paused and stop being charged. I've been promised every single week since the first charge that they would "pause," and refund the charges.

Cons

The call back time from customer service is not ideal for in the moment problems.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features70
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Management
  • Cellar Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Concessions Management
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • For Bakeries
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • Gift Shop POS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kiosk Ticketing
  • Kitchen / Menu Management
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Ticketing
  • Onsite Ticketing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Print-at-Home
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Season Tickets
  • Separate Checks
  • Serial Number Tracking
  • Shipping Management
  • Single Store
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Support Ticket Management
  • Table Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Touch Screen
  • Transaction History
  • Transaction Management
  • User Management
  • Vendor Managed Inventory
  • Visitor Registration
  • Warehouse Management
  • Website Integration
  • Website Management
  • Wine Club Management
  • Work Order Management
  • eCommerce Management
  • Total features139
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Management
  • Cellar Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Concessions Management
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • For Bakeries
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • Gift Shop POS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kiosk Ticketing
  • Kitchen / Menu Management
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Ticketing
  • Onsite Ticketing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Print-at-Home
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Season Tickets
  • Separate Checks
  • Serial Number Tracking
  • Shipping Management
  • Single Store
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Support Ticket Management
  • Table Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Touch Screen
  • Transaction History
  • Transaction Management
  • User Management
  • Vendor Managed Inventory
  • Visitor Registration
  • Warehouse Management
  • Website Integration
  • Website Management
  • Wine Club Management
  • Work Order Management
  • eCommerce Management

Integrations

  • Total integrations32
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

KORONA logo

KORONA

Great customer service, customizable software

Reviewed 3 years ago
Pros

We were looking for software that could be fully customizable to our needs, which was tough to find out there with more "mainstream" software companies and models. Some winery-specific software that we considered had some of the features we needed, but not others. Korona's integrations and layout made it easy to make the switch.

Cons

As of now, we don't have any complaints with the software.

Vendor response

That's so nice to hear, Stephanie. We're pumped about what our winery software offers so it's great to see that you're happy with the switch!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA logo

KORONA

Great Program

Reviewed 3 years ago
Pros

being able to import my products thru a template

Cons

at first it was difficult trying to figure out the tag option but now it is something we use thru out all locations

Vendor response

Thanks, Michael! Please reach out if you need assistance with any other features. We're always here to make sure all of our customers take advantage of what the solution offers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

KORONA logo

KORONA

We've never had any major issues, and any problem we have had are usually taken care of fairly quick

Reviewed 4 years ago
Pros

The inventory tracking, ease of adding products, being able to track how fast things sell, which hours are busiest.

Cons

It's changed how the shelf labels appear when they are printed, now the only choices are to have the price large enough to read or the product name big enough to read. It used to be both.

Vendor response

Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA logo

KORONA

Great Support

Reviewed 3 years ago
Pros

We were switching from a POS that was very old so we had to update some stuff and there were other problems that Korona couldn't do anything about. But they helped us as much as they could and in the end we got it all figured out. The support is awesome even if you call them every single day for the first week or so.

Cons

Haven't run into anything I hate yet. We are still figuring things out so we have to retrieve master data, then shut the whole program down and open it again which is the most annoying thing right now. Not that big of a deal at all.

Vendor response

Keep callin, Troy! We're here for anything ya need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

KORONA logo

KORONA

100% recommended for bakeries

Reviewed 3 months ago

Best customer service of all times. I worked with many POS systems as an employee and know the frustration you sometimes experience. Now as a employer I value perfect customer service even more. Korona is very easy to set up and simple to use. For my store an absolute must-have.

Pros

I'm new to the baking business and was very surprised how super simple it was to set up the POS system. Great video explanation through Korona website and absolutely wonderful customer service in case of any questions!

Cons

Korona doesn't integrate with Moneris (yet) which makes it a little more inconvenient especially on a busy day.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

KORONA logo

KORONA

Party Store/ Customer support

Reviewed 7 years ago

My husband and I always wanted to open up a small business, it had always been a dream of ours. Therefore we opened up a small party store in our hometown. We knew nothing about business let alone what a POS solution was. A family friend recommended Korona, we signed up for the free trial to give it a try. Both my husband and I are the least tech savvy individuals you will ever meet. But navigating...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for the kind words, Mary. We are glad that our software is working great for your store and that it's hassle and headache free :)