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KORONA POS vs RetailEdge Comparison

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Overview

Category Leaders

KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA POS comes...

Category Leaders

RetailEdge is a point of sale solution that helps retail businesses manage inventory and sales orders. Key features of the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

495

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

66

5

4

3

2

1

47

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

174

5

4

3

2

1

138

33

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It has been a positive experience for the company. I love that they are always trying to improve things as well.
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.

Pros

They are awesome and have always been there for us. I will definitely recommendThier gold plan it is worth having.
The customer service is great, the features keep improving and the sales process is great. Gift cards, set up, customer records- all awesome.
Ease of use and the ability to teach a new cashier quickly. Compound report excellent so we can quickly see our on hand, sales over a certain period, what's on order and what we need to order.

Cons

The call back time from customer service is not ideal for in the moment problems.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.

Cons

However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.
Not being able to adjust the spacing on a label is a pain especially when the label is cut off.
I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features127
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Management
  • Cellar Management
  • Check-in/Check-out
  • Commission Management
  • Concessions Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • For Liquor Stores
  • For Retail
  • Forecasting
  • Gift Card Management
  • Gift Shop POS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kiosk Ticketing
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ticketing
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Print-at-Home
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Season Tickets
  • Serial Number Tracking
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Touch Screen
  • Transaction History
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • Wine Club Management
  • Work Order Management
  • eCommerce Management
  • Total features64
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Management
  • Cellar Management
  • Check-in/Check-out
  • Commission Management
  • Concessions Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • For Liquor Stores
  • For Retail
  • Forecasting
  • Gift Card Management
  • Gift Shop POS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kiosk Ticketing
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ticketing
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Print-at-Home
  • Product Catalog
  • Product Identification
  • Production Management
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Season Tickets
  • Serial Number Tracking
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Touch Screen
  • Transaction History
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Management
  • Wine Club Management
  • Work Order Management
  • eCommerce Management

Integrations

  • Total integrations11
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations3
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

JL
AvatarImg

Jim L.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

Nothing short of professional and knowledgable

Reviewed 7 years ago

a great POS system

Pros

easy to navigate, support always looking to make the experience easy to under stand. Constantly upgrading to change with different situations.

Cons

No cons were added to this review

KH
AvatarImg

Kim H.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RetailEdge logo

RetailEdge

Old Dog, New Tricks

Reviewed a year ago

Overall, BEST purchase I have made in the last 2 years. I sleep better at night knowing my POS is working, updated and backed up!

Pros

The pos was fairly easy to learn and upload inventory and customers from old POS system. Support team was a tremendous help with uploading information

Cons

Not enough training included in purchase price.

EE
AvatarImg

Ed E.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

Been using for 13 years now. Overall great experience

Reviewed 7 years ago

Fairly bulletproof Point of Sale (POS) application.

Pros

Within the framework provided the software has a fair amount of flexibility. Adding common utilities can allow you to run your business from anywhere using the RetailEdge functionality. The price is also a strong "Pro." Lots of great tools for a reasonable price

Cons

You must move within the framework provided. If you want to do something not supported it can be a difficult road.

VB
AvatarImg

Vickie B.

Computer Hardware, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

RetailEdge logo

RetailEdge

Ottawa PC Repair, Office Manager

Reviewed 2 years ago
Pros

Ability to do everything I need a POS software to do.

Cons

Using the report drop down boxes. I have to bring up sales 3 times before I get to the list I need. Also the boxes on my large screen are too small or too big and off the screen.

MC
AvatarImg

Maia C.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

Easy to Use Daily

Reviewed 2 years ago

The support has always been great, [SENSITIVE CONTENT] is always so patient with non-techy people like me, it makes dealing with RE easy!

Pros

Daily POS, ease of creating reports and keeping track of customer purchases

Cons

I don't use RE as in depth as other members of staff do, I don't have complaints!

Vendor response

Maia, Thank you so much for taking the time to give us your feedback! We are so glad RetailEdge and our Support staff are meeting your needs!

JW
AvatarImg

Jenny W.

Apparel & Fashion, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RetailEdge logo

RetailEdge

Great Service

Reviewed 10 months ago

I've always found the support team to be very friendly and helpful over the years that we've needed them. They're always willing to help with whatever issue we face.

Pros

The POS system is easy to use and as functional for our mobile store.

Cons

Occasionally we have issues with our day end reports, they tend to duplicate the days sales.

Vendor response

Hi Jenny, Thanks so much for your review! Give support a shout at support@retailedge.com and they can go over some work flow suggestions with you to keep your closings in check.

LH
AvatarImg

Larry H.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

right from the demo download to buying and installing sales and customer support was awesome

Reviewed 6 years ago

Inventory management and POS system all in one at a very good price

Pros

The ease of use of all aspects of the software, very easy for sales clerks as well as for the administrator for system setup and creating item codes, departments, classes, etc.

Cons

I have a specific/unique application that the software doesn't do. However Sales/Customer service provided me with 2 workarounds and an explanation.

BL
AvatarImg

Bill L.

Sporting Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

RetailEdge logo

RetailEdge

alpine pro ski services

Reviewed a year ago
Pros

excellent and rapid customer service, thank you

Cons

too many screens asking for passwords, hard to enter inventory from POs - maybe we are doing it wrong?

ZR
AvatarImg

Zak R.

Consumer Goods,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RetailEdge logo

RetailEdge

User friendly software that takes only a few days to learn. Awesome tech support! :-)

Reviewed 7 years ago

Made my product inventory easy to handle. Does not need much computer knowledge to operate. Easy to capture customer's information and use the data to develop promotions and obtain more return customers to our crystal showroom. Lots of functions for data backup and security to prevent unauthorized entry to sensitive data ( about inventory, customer info, sales and account info etc..)

Pros

I have been using RetailEdge POS since 2014. Glad to say that I'm very satisfied with this software. It's very easy to learn if one can commit just 1 to 2 hours for one week when newly bought. The functions provided are certainly worth more than the price tag of this software (I'm not kidding). The function buttons and menu items are easy to navigate and after a few tries, it becomes natural to navigate....

Cons

Not much actually. I just hope that the gift card and membership (points system) functions can be expanded more in RetailEdge POS. These are the only functions I personally feel that has not caught up with other competing POS software. There have been many updates and improvements in RetailEdge pos EXCEPT for gift card and points system functions. If these can be made competitive with other software in the POS market, I'll be happy as lark. Maybe as I write this review, the good folks at RetailEdge are already coding new functions and updates for the above 2 functions....finger crossed.

DK
AvatarImg

Debbie K.

Food & Beverages, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

The Team at Retail Edge is great to work with and very helpful.

Reviewed 6 years ago

I am not sure I understand the questions you are asking. I guess my benefits include being able to pull data reports which is very helpful.

Pros

The POS is user friendly and very easy to learn. It is easy to train new team members on the POS. I also like having the Island options so I can work at home and when doing events. Everything syncs up so there are not issue.

Cons

It does not have all of the features for my retail store that I would like. The POS does not sync with all online systems. I had already build my website and then found out that it would not sync with it in order to sell online so I have to put things in manually. Kind of a bummer.

AM
AvatarImg

Angie M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

User friendly & versatile

Reviewed 7 years ago

Easy to use and train new employees. Upfront cost are very reasonable and monthly cost is well worth it and affordable. Best POS system I have used for everyday sales and customer billing.

Pros

Easy to set up & use daily. New employees learn quickly. It is all around a great POS system for any type of business.

Cons

Customer search defaults to ID. Layout of customer manager takes time to navigate through. Requires a few more steps in processing a swiped credit card than I would like but probably more of a cc processor issue and not the Retail Edge software.

AR
AvatarImg

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

RetailEdge logo

RetailEdge

Great product but it lacks certain functions that should already exist for a company this size.

Reviewed 7 years ago

We are now more organized and ordering new product is becoming a breeze as we get the system up to par with what we need.

Pros

The ease of use when it comes to entering data is great. Looking items up is a breeze when using the pos sytem.

Cons

Not being able to adjust the spacing on a label is a pain especially when the label is cut off. There are certain combinations of discounts that are still not available that seem simple enough to implement.

DS
AvatarImg

Donna S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

Reliable, full featured and affordable POS

Reviewed 4 years ago

I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.

Pros

This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.

Cons

It does not integrated with my website database, Magento.

Vendor response

Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!

JK
AvatarImg

Jennifer K.

Arts and Crafts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

Happy user for 7+ years

Reviewed 2 years ago

RE was purchased about 20 years ago when the business first opened, and I have been here for about 7 years. RE is easy to use, easy to understand, easy to make adjustments as the business grows. Customer service has been great, even though we are on the freebie plan, and they are responsive to my emails as I've grown into the managerial role and my responsibilities have increased.

Pros

I like that RE is all we need for inventory management, POS, reports, etc. It's easy to use, even for new hires, and easy for me as a manager to adjust as needs change.

Cons

I can't think of any cons, because it does everything we need it to.

CN
AvatarImg

Carly N.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RetailEdge logo

RetailEdge

New customer 2018. Setting up and support to get started was a little tough.

Reviewed 6 years ago
Pros

The touch screen and ability to change things easily in the POS program. Our managers have access to change the inventory and we can print labels quickly for products as they come in.

Cons

Customer support in setting up at first. Felt like our language and the IT support language was different. No real direction on steps in setting up the software program. We enjoy the program now that we understand it better.

LS
AvatarImg

Laura S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RetailEdge logo

RetailEdge

Been with Retail Edge for 18+ years. It runs my bricks & mortar store. Gold service plan is great.

Reviewed 6 years ago
Pros

The personal service from the tech support. When we get in trouble there is always someone back to us fast with help. Takes a lot of the stress out of running a POS system.

Cons

There is no good way to make this software work with our website and the available web solutions are not appropriate for us. Hoping that we can change that in time.

EP
AvatarImg

Eric P.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

Retail Edge for Everyday POS

Reviewed 2 years ago

We have been using RetailEdge since 1995 as our primary POS system. The program has been rock solid (which is why we're still using it) and customer support has never let us down. So the program has it's hiccups, again we find the work a round which makes it worth it since we can't afford to have any 'down time' on our POS or simply put... cash register with customer tracking, inventory management, and daily sales reporting.

Pros

Customer Tracking, Inventory Management, Report Generation and Shopify (E-Commerce) Integration are all super important in our daily use of RetailEdge.

Cons

Some features are a little cumbersome, but there is usually a work around ie... Assigning multiple vendors to an SKU, Apply a multi tier discount structure to a group of items, ie... sell 1 sticker for $3.5, 2 stickers for $3, 4 stickers for $10. Unfortunately program is not able to do this. Have a feature for service work where customer's items can be tracked like skis in for a tune or bikes in for tune-ups.

AP
AvatarImg

Alaina P.

Museums and Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

RetailEdge logo

RetailEdge

Have been using it to receive merchandise and as POS system for many years.

Reviewed 7 years ago
Pros

Ease of use, receiving merchandise and inputting POs is easy and user friendly. We've been approached to change our software system many times over the years, and no one has convinced us that they'd be better or easier to use than Retail Edge.

Cons

There are just a couple of features I wish could be personalized to my liking (mostly in terms of reports)

JO
AvatarImg

Jeanne O.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RetailEdge logo

RetailEdge

Great Program with Exceptional Customer Support!

Reviewed 6 years ago
Pros

Comprehensive POS Software Program competitively priced with a one time payment to purchase. Excellent Customer Support with a hour of training included in the purchase price. Incredibly flexible and easy to use. Data stored at individual store site. No additional charges for Gift Cards.

Cons

Sales Receipt difficult to customize. Only 4 lines at the bottom of the Sales Receipt to add store policies.

CD
AvatarImg

Carla D.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RetailEdge logo

RetailEdge

Wonderful! Never a glitch!

Reviewed 7 years ago

The software does everything! It provides a flexible and user friendly POS that fits my business. It is affordable, secure, provides numerous reports and has the best support service you will find. Seriously, the best retail program out there.

Pros

It is hard to pick one thing! It was so perfect for my boutique. But if I have to pick one thing, it would have to be ease of use. I was able to figure everything out without help-although they are readily available if you need assistance, and could train my employees on the system myself.

Cons

Since it provided everything I needed, and was so flexible in application, there isn't much I don't like. My store is unique in that I sell some custom items (curtains for example) that are made up of various items purchased and sold as a single unit. This is a bit cumbersome but manageable.

SA
AvatarImg

Steven A.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

RetailEdge logo

RetailEdge

Long time customer

Reviewed 2 years ago
Pros

The software is easy to use, there aren't any features I'd like in a POS system that are missing. In fact there are features in RE that I don't use that make me want to try them out just because I have this access to them.

Cons

I have reported a bug five years ago and it still hasn't been fixed. Support looked at it with me and said I was the only person that had reported that issue and that they'd work on it but yearssssss later the bug is still there!

KG
AvatarImg

Kevork G.

1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RetailEdge

I Love This Retail Solution!!!!

Reviewed 6 years ago

Peace of mind, easy backups, control over inventory, solid reporting.

Pros

GREAT free customer support over email. Frequent updates. VERY Flexible. AFFORDABLE purchase price and updates. Rock solid performance. Great under the hood abilities. Without a doubt, the most feature rich and the most affordably priced retail pos with an incredible and responsive team. Recently improved support for integrated cloud, network, e-commerce. Runs very well on Windows 7.

Cons

Not the MOST appealing visually. Some features are buried or structurally antiquated. Good (not great) reports, templates (no ability to edit template for reports receipts). Sales/discount rules are one of the elements that are feature rich, but tricky to set up. Not as intuitive as they could be. For some, (not me) it might be a con that it doesn't run on an iPad.

MJ
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Munkee J.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RetailEdge

Smoke Shop/ Head Shop

Reviewed a year ago

I had the opportunity to work with Retail Edge, and I am thoroughly impressed with their services. The team at Retail Edge was highly professional, knowledgeable, and efficient throughout the entire process.Retail Edge's POS system is highly functional, intuitive, and user-friendly. It enabled our team to effortlessly manage inventory, process transactions, and generate sales reports in real-time,...

Pros

The customer service that Retail Edge provides is unparalleled. They were always available to answer our questions and provided excellent training to ensure that we were completely comfortable with the system.

Cons

I cant think of anything specific , but the team as always been very accommodating at adding things or making changes to the program to help us achieve our goal .

DD
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David D.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RetailEdge

New to R.E. in June. Very easy transition.

Reviewed 6 years ago

Quick, easy and comprehensive transition from a POS system we had been using for 20+ years to Retail Edge's product. Still learning (only been on-board for 2 months), but any avenue I take to become savvy with an unexplored area meets with quick and comprehensive understanding. It's remarkable intuitive. The options to perform tasks make sense and the performance is easy.

Pros

The intuitiveness of the tasks. It guides you to success. We like the multi-options to perform tasks. You can do it this way or that and still be successful. Very easy to train folks to use the system. Support was there and very helpful when needed.

Cons

The least favorable pre-purchase issue was the anxiety in setting up and learning a new POS system. I didn't look forward to the anticipated time needed to learn and launch the program. It was easy ! The anxiety was totally unwarranted and the time requirements were well below the hours I expected. So much of it was intuitive and reasonably understood.

Vendor response

David, it was a pleasure working with you personally on your transition and I'm so glad to hear everything is going smoothly for Forth N Goal! Thanks so much for your positive feedback! -Kayla

LS
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Lloyd S.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RetailEdge

Newbie to the POS world

Reviewed a year ago
Pros

I like that this software is relatively inexpensive for the robust features that are provided. The customer support has been fantastic, and once the system is in place it is simple to add additional workstations as my business grows.

Cons

I don't really have anything to compare to this system. This is our first jump into a POS system. It has been a lot of work to get up and running since we are building our item and customer database from scratch. But, we are already seeing the benefit of having an automated system that is tracking our sales by item and customer.