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Eventbrite vs Tix Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Online and box office ticket sales service. Email marketing, fundraising, season tickets, seat selection, timed admissions, and access control.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.25

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

4.6K

5

4

3

2

1

3.1K

1.2K

174

26

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

156

5

4

3

2

1

134

20

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.
Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.
Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.
Some of our costumers seem to have a problem with their passwords.
Sometimes it drives we crazy when I have to change an order.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Class Registration
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • For Film Festivals
  • For Music Festivals
  • Group Registration
  • Guest Accreditation
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Refund Management
  • Registration Management
  • Reporting/Analytics
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Self Check-in/Check-out
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management
  • Weddings/Parties
  • Total features45
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Class Registration
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • For Film Festivals
  • For Music Festivals
  • Group Registration
  • Guest Accreditation
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Refund Management
  • Registration Management
  • Reporting/Analytics
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Self Check-in/Check-out
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations241
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations12
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

DC
AvatarImg

Daniel C.

Financial Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Eventbrite for Networkers

Reviewed a year ago

Tix to events in one easy place.

Pros

Ease of use and clear concise directions.

Cons

Being timed out of tickets sometimes can get annoying.

HF
AvatarImg

Hank F.

1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Eventbrite logo

Eventbrite

Good for bands

Reviewed 6 years ago

No thanks!

Pros

As an act who sells advance tickets on Eventbrite this has helped us sell concert tix more effectively

Cons

I am a fan of the product! Maybe if it could be tied in with Songkick we would sell more tickets for shows.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Sports, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

easy

Reviewed 4 years ago
Pros

so great that the tickets and entry items are so convenient on my phone

Cons

had some cellular issues with downloading tix. but realized you can download so it was resolved!

AM
AvatarImg

Alex M.

E-Learning, 201-500 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

i love love love eventbrite!

Reviewed 3 years ago

i love registering for events with eventbrite. it is always a good experience.

Pros

as a user, this product has probably the best experience. so smooth and seamless. i love receiving my tix via email

Cons

i am not sure how robust the backend reporting features are with eventbrite, but i have a feeling they are not on par with cvent? i would love to know more.

AG
AvatarImg

A G.

Nonprofit Organization Management, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Eventbrite logo

Eventbrite

It's the customer service cycle that never ends

Reviewed 6 years ago

I sent an email on Tuesday and haven't heard back from Eventbrite. I have spent hours on their blogs and I still have several missing questions. I called there on-boarding program and you can only leave a voicemail. I'll update if I hear back from them in the 24 hours they promise. A few technical items: - It would be great if the reserved seating function let customers reserve their own seats...

Pros

It's great for general admission. And good for reserved seating.

Cons

(1) Customer service. So far it has been almost impossible to get a hold of them. (2) Reserved seating does not allow customers to select their own seats AND refuse them from leaving an empty seat. Hale Center Theater allows you to do both. You can see more at https://hct.org/online/. I'd love to see Eventbrite incorporate this feature. Maybe they do but I haven't been able to get a hold of anyone and started reaching out on Tuesday. It's Friday. (3) Comped Tix: Can't purchase comped tix and non-comped tix at the same time. Must go back into the system to buy more tix.

Vendor response

Hello A.Gett, I'm sorry to hear about your recent frustrations and can understand how this would make for a less than satisfactory experience. Unfortunately, we are experiencing longer wait times than normal and are working hard to get back to our normal turn around times. I was unable to find an email with the provided information here, but I can assure you we will get back to you with detailed...

BF
AvatarImg

Brett F.

Retail, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Great way to sell tickets

Reviewed 3 years ago

I have no bad things to say. Very pleased with the ease of operation from both ends. Nice application.

Pros

So easy to set up and create an event, and sell tickets. From an end user standpoint it's extremely easy to purchase and show proof of your purchase.

Cons

I haven't found anything I dislike from this application. Works the first time every time. Great way to buy/sell event Tix.

DW
AvatarImg

Daniel W.

Law Enforcement, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

Easy way to monitor Covid restrictions

Reviewed 2 years ago

Overall great experience; easy to use, self-explanatory

Pros

As a user of this software, it was very easy to purchase tickets and create a reservation through Eventbrite; I was confident that Covid capacity restrictions would not affect my reservation, rather than purchasing tix at the door

Cons

The email confirmation on first send went to my spam inbox; unsure of how Eventbrite’s email I structured or if my filter is too tight