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Tix vs Ticket Tailor Comparison
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Overview
Online and box office ticket sales service. Email marketing, fundraising, season tickets, seat selection, timed admissions, and access control.
Sell tickets online with Ticket Tailor - an event ticketing platform famous for low fees, a simple to use and feature rich...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
0.25
/user
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
0.26
One-time payment
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Camilla H.
Cons
Cons
Key features
- Total features45
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendee Management
- Attendee Segmentation
- Attendee Tracking
- Barcode/Ticket Scanning
- CRM
- Concessions Management
- Conferences/Conventions
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Employee Management
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Event Tracking
- Exhibit/Vendor Management
- For Film Festivals
- For Music Festivals
- Group Registration
- Guest Accreditation
- Guest List Management
- Guest List Search
- Kiosk Ticketing
- Marketing Automation
- Mobile Access
- Mobile Ticketing
- Multi-Event
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Registration
- Onsite Ticketing
- Payment Processing
- Point of Sale (POS)
- Print-at-Home
- Promotions Management
- QR Codes
- Real Time Data
- Real Time Monitoring
- Refund Management
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Reserved Seating
- Sales Reports
- Season Tickets
- Seating Map
- Self Check-in/Check-out
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Ticket Reservations
- Ticketing
- Wait List Management
- Website Integration
- Website Management
- Weddings/Parties
- Total features70
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendee Management
- Attendee Segmentation
- Attendee Tracking
- Barcode/Ticket Scanning
- CRM
- Concessions Management
- Conferences/Conventions
- Confirmation/Reminders
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Employee Management
- Event Calendar
- Event Management
- Event Registration
- Event Scheduling
- Event Ticketing
- Event Tracking
- Exhibit/Vendor Management
- For Film Festivals
- For Music Festivals
- Group Registration
- Guest Accreditation
- Guest List Management
- Guest List Search
- Kiosk Ticketing
- Marketing Automation
- Mobile Access
- Mobile Ticketing
- Multi-Event
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Registration
- Onsite Ticketing
- Payment Processing
- Point of Sale (POS)
- Print-at-Home
- Promotions Management
- QR Codes
- Real Time Data
- Real Time Monitoring
- Refund Management
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Reserved Seating
- Sales Reports
- Season Tickets
- Seating Map
- Self Check-in/Check-out
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Ticket Reservations
- Ticketing
- Wait List Management
- Website Integration
- Website Management
- Weddings/Parties
Integrations
- Total integrations12
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations17
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
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User reviews that mention these apps
Janice B.
1-10 employees
Review source
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Thanks to Steve for helping me navigate the program, our ticket sales went great! Quick response and convenient since I work eastern time evening hours and they are pacific time.
Ease of ticket sales. Nice reports to confirm profit and ticket sales.
Since I only use the program once every 6 months, I forget how to navigate the program. Thanks to customer service I manage.
Janice, thank you for your feedback. We have plenty of clients who use us for annual or semi-annual events, and we strive to continue to serve our clients to the best of our ability year after year. We're happy to hear that Steve has made coming back to Tix every 6 months an easy process! Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Warren S.
Review source
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The service allows ticket buyers to add a donation of any amount to their purchase. Tix staff has always been prompt and helpful, both on technical issues and in processing ticket sales.
No pros were added to this review
No cons were added to this review
Warren, we are happy to have worked with you for so many years and look forward to many more! Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Donna F.
Used daily for 2+ years
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Customizable for our events and being able to use program on site to sell tickets at the door or in our office.
Would like more ticket printer choices. Would also like reporting options to be a little more user friendly.
Mike F.
Review source
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We've been using Tix.com as out ticket fulfillment system for over 10 years and just this year have gone to a full e-ticket system. It saves us time, money and staff hours. More importantly, Customer Service has been with us every step of the way during the transition and made it a pleasing experience.
No pros were added to this review
No cons were added to this review
Mike, we are glad that switching to E-Tickets has proven to be such a success. We appreciate having worked with you for so many years and look forward to many more! Silvia Mahoney | Tix
Alfred S.
Music, 11-50 employees
Used weekly for 6-12 months
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They have been wonderful and supportive. When I email my rep she has a response with support very quickly. I am amazed at how supportive they are and answer questions so quickly and make things easy. This is probably the most important part of such a service. Having support makes it even better.
It's easy and simple to use and have detailed features. We are able to set up the box office anywhere as we have a few venues and places we sell tickets. And we can also do phone sales from our home office.
The printing of the tickets. We don't use a ticket printer at the moment due to budget, so we use a regular printer. It would be nice to have more than one ticket printed per page, but this is a minor issue that we have worked around. It does not effect our work.
Kathy A.
Review source
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Tix
We have used tix.com for three years and have had very good success with ticket sales and donations
Customer service is excellent. Software is easy to use and is customer friendly. I love the option to have donations accepted through the ticket sales.
No pros were added to this review
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Kathy, we're glad to hear that using our system has contributed to your success. We appreciate your business and look forward to working with you for many more years to come! Silvia Mahoney | Tix, Inc.
Tim W.
Review source
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The system is pretty easy to use and navigate. I struggle to find certain things that I only need to change or update occasionally, like updating ticket quantities. Whenever i get stuck, my contact Adam Hettinger ALWAYS helped me figure things out. My event needed the ability to allow ticket purchasers to put tickets in other people's name, so that functionality was added by creating a custom survey for us. I used this survey to get the list of my ticket buyers, but found it didn't contain every piece of information on them. I had to download a separate report with their contact info, address, etc.
No pros were added to this review
No cons were added to this review
Emily W.
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Great product and great customer service. Fills all the need for productions. I would like to be able to customize the ticket color and layout for each production.
No pros were added to this review
No cons were added to this review
Emily, we are happy to know that you appreciate the ease of use of our system. You are able to customize your print-at-home ticket. There is some on-screen help and a Knowledge Base article that can guide you through the update. Or, if you'd rather, you can call our Support team and they can walk you through it. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Dusty S.
Review source
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Tix is a professional, full-service ticket company. Flexible, accurate, and extremely helpful! Our organization has some unique programming needed to make our ticketing successful, and Tix handles everything perfectly!
No pros were added to this review
No cons were added to this review
Tim F.
Arts and Crafts, 11-50 employees
Used daily for less than 6 months
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We at the Miami Childrens Theater were looking for new ticket software company and were recommended Tix by another group. We are glad we signed up! Easy to use with a clear interface.
Easy to use...easy to understand.
None, honestly.
Tim, thank you for your review! Its nice to know that you've found our interface easy to work with and that our staff has exceeded your expectations! We do our best to answer every question in the clearest way possible and we never mind taking the time to break down our explanations so you can better understand how our system works. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Greg I.
Review source
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Tix
Very easy to use and when I don't understand something I just call and Tix takes care of everything!
I specifically like the speed of use when working with ticket buyers one on one at our registration desk. It's a great software but better than that is customer service I get when I have a question.
No pros were added to this review
No cons were added to this review
AJ M.
Sports, 11-50 employees
Used daily for 2+ years
Review source
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Tix
Simple, Great Customer Service that is always there to help and make things work properly
Selling tickets 24-7
It is a simple program to use. Easy Setup events allows you to get other work done to make your event successful
Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets. Need to be able to rename the categories on the e ticket to be able to put more coupons. Need to have an option to automatically set when to change ticket prices so you do not have to wait up until midnight.
Lisa G.
Review source
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This is our first time taking credit cards electronically and it felt very scary, but Steve Moore and his fellow TIXians have made it almost easy to get thru our learning curve. TIX really "is" the ticket!
No pros were added to this review
No cons were added to this review
Lisa, we understand that credit card processing can be one of the trickiest components of selling tickets online. We're glad Steve was able to help you navigate this process with ease and continue to help you along the way. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
MaryEllen B.
Sports, 51-200 employees
Used daily for 1-2 years
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Overall Experience: Wonderful. Marvelous. Game Changing. I am now able to do many things that I could not do before: -Number one is that I have someone I can call with ideas, questions, problems, issues. [SENSITIVE CONTENT]always answers the phone, and she always helps me. -I can alert the kitchen to know how many fans are coming to the game tonight, so they know how many hot dogs to prepare, or how many pizzas to order. -I can measure trends in attendance - which Visiting Teams attract better crowds. -I can easily report our ticket sales and expected revenue for cash flow purposes. -I can know which games have more kids coming, or more adults...we can tailor to the expected crowd. So many metrics are available to our organization that we just never had before.
Tix.com has been a Game Changer for Humboldt Crabs Baseball. We started contactless ticketing during the Covid pandemic, and Tix.com was the software that made the most sense for us. We reviewed other software choices, and the customer service, user-focus, and fast set up was just not there. We have CONTINUED with Tix.com for many reasons, but I would especially highlight the EXCEPTIONAL, WORLD CLASS customer service. We have a Tix Account Manager who always answers the phone when I call. She knows me. She knows how to fix my issues. Also important is the ease of getting up and running quickly on this platform, the ability to track our sales in real-time, and the ability to easily produce informative reports.
Sometimes the database is slow to navigate. Sometimes this happens when I am sorting through large amounts of records and I don't really know what I am looking for ( trying to help a customer of mine when they have messed up a purchase ). Once in a while I need to call with an urgent problem when it is "after hours". We are a baseball team and our games are often at night. We have been locked out...
David S.
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
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Very happy with Tix. Our account manager, Steve, is incredibly helpful - and very patient. Our company has not had a comprehensive ticketing system before so it's been a steep learning curve. Steve has guided us step by step. He has helped us to tailor the system to our needs, and even has had his programmers customize elements.
No pros were added to this review
No cons were added to this review
David, we're glad Steve has helped make Tix everything you need it to be! We do our best to help new clients get comfortable with the system so they can get the most out of our programs and reports. We're always happy to go above and beyond to add functionality for our clients and will continue to strive to meet your organization's needs. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Laura C.
Performing Arts, 11-50 employees
Used daily for 6-12 months
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Tix has been a breath of fresh air for our ticket office after coming from AudienceView Professional. The software was easy to learn and get set up with and is surprisingly feature-rich, bringing us more options and more advanced options to work with. Couple this with truly great customer support from not only our Tix rep, but also the support and development teams, and you have a ticketing system that probably isn't beatable for the price!
Excellent tools for setting up events quickly and easily, including great discount and email management programs that make applying the same setting to multiple events a breeze! User interface for administrators and users (ticket-buyers) is straightforward and clean. Customer support is fantastic!
Reporting is different from what we are used to. There are a lot of different reports, and figuring out what we needed for our accounting has taken some time. That being said, we are very particular with our accounting, so this may not be a problem for other institutions.
Christine S.
Review source
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love this product! Very easy to learn program and great assistance available when needed. We have a few program/report updates that we would like to see in the future that would make 'tracking ticket sales' more accurate for us but still very satisfied with Tix!
No pros were added to this review
No cons were added to this review
Christine, we're happy to hear that using Tix has been an easy and pleasant experience for you. We're working on some exciting changes to our system that will allow us to build on our existing reports and programs. We welcome any suggestions on how to improve our system, so never hesitate to contact your Account Manager directly about any new features you'd like to see! Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Patricia L.
Review source
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I am constantly approached by other ticket sales companies ... who are trying to get me to switch services ... but Tixs is the best. I am always able to reach someone by phone if I have any questions or need help. Very accommodating and easy to work with.
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Patricia, we're glad to hear you love working with Tix! We always strive to make ourselves available to our clients for anything they may need. Thank you for your continued commitment to Tix! Silvia Mahoney | Tix, Inc.
Greg A.
Review source
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Customer service has been excellent for general questions and helping with our venue set up and ticketing needs, some complex and time critical. Training new ticket sellers for standard sales is quick. Daily management has been easy. Tix has been positive about receiving requests for additional features.
No pros were added to this review
No cons were added to this review
Greg, we are so glad to have been able to work with your organization for so long. Keep the feedback coming - many of the enhancements we make come from great ideas like the ones we get from organizations like yours. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Judith M.
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Once you gain familiarity with the software, it is easy to set up events on your own and manage the entire ticket process. I have been using the software for the past three years for the Westside Ballet of Santa Monica's two annual productions. It is very easy to use as an event manager and the customer service response when I have questions is prompt and helpful. The ticket production is efficient. There is helpful information on the site that allows you to figure out how to do many transactions. The only negatives that we receive from customers buying tickets is that sometimes, there are difficulties with credit card processing or they have problems entering account information.
No pros were added to this review
No cons were added to this review
Judith, we are happy to hear that you've used Tix to easily manage your events over the past few years. We appreciate your business and are here to help you or your patrons with any questions about the ticket purchasing process. Silvia Mahoney | Tix
Cheryl C.
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I have used this company for several years now and have had nothing but a very positive experience each and every year. My company is very pleased with the product they offer. We have been solicited by other ticket companies, but would not switch because of the awesome customer service with TIX
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We're glad we could provide a positive experience for you, Cheryl! Our team does everything they can to exceed our clients' expectations. We appreciate your ongoing business. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Joe S.
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As the administrator of the TIX ticketing system it has been my experince that with the ease of use and the level of customer service they provide we rate the product with 5 stars! As I bring on new ticket agents to use the system it is very user friendly and easy to learn in less than 5 minutes. Making changes to the system to modify events is easy and the reports that are provided give as much or little detail information as needed. When we had any issue at all the customer service staff was able to resolve in a timely manner without any delays. I would recommend this ticket system over others for both the ease of use and the customer service.
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Kevin L.
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Just completed our third year with this group and it is un-questionable the best thing we could have done to assist with our ticket day horrow show! We are just a very small dance studio with a pretty good following, so much that people were spending a week in our parking lot waiting for a tickets to go on sale which created a lot of stress and complaints. It was literally a day from hell that we hated! Now, we simply sit back and watch. Our usuallly four (4) hour process is over in 40 minutes and we never leave the home! Plus, we have seen a surge in ticket sales. So simple for everyone. I really can not stress enough how easy this process is!!
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