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Tix

A leading provider of online and box office ticketing

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Tix Pricing, Features, Reviews and Alternatives

Tix product overview

Price starts from

0.25

Per month

Per Feature

What is Tix?

Tix is a cloud-based online ticketing software that allows organization and event management companies to sell tickets to the customers.

Key benefits of using Tix

● Integrated Email Marketing tools.
● Social Distancing Seating Charts.
● Timed Admissions.
● Low and flexible fees.
● No set-up fees, monthly fees, or annual fees.
● No-risk, no-term contract.
● Friendly and intuitive interface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
Webinars
In Person
Videos

Tix pricing information

Value for money

4.8

/5

139

Starting from

0.25

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Tix features

Functionality

4.9

/5

139

Total features

45

7 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access
CRM
Customizable Reports

Functionality contenders

Tix users reviews

Overall Rating

4.8

/5

139

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.61/10
Rating distribution

5

4

3

2

1

117

20

2

0

0

Pros
Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.

TF

Trey F.

Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.

RP

Rachel P.

Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.

NO

Nancy O.

Cons
Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.

AM

AJ M.

Some of our costumers seem to have a problem with their passwords.

GM

Gayle M.

Sometimes it drives we crazy when I have to change an order.

RR

Rosella R.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Tix Cares! *Best ticketing Company...Bar none.

Reviewed 3 years ago

I had no background on ticketing systems, Tix manager took me under his wing and now I can create events in minutes. Our reo gives a personalized customer service, based on your company's needs. He's patient and he has a great team, he's the very definition of a good manager. Experiencing a big ticketing company right now and it's disappointing of how poor the training and the customer service is....

Pros

Customer service is the BEST! No words can describe the amazing service Tix provides. User friendly, reports can be customized, access to everything we need to create events. Creating a new venue couldn't be any easier! Service fees are the lowest. They are caring and patient, they listen to your needs and give you ideas on how create a better event than what you had in mind.

Cons

Not many people know about Tix. If more people knew, Tix would be the #1 ticketing system in the world!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Couldn't be more pleased with Tix, Inc.'s web based Box Office software!

Reviewed 6 years ago

After much research into the various vendors for on-line ticket sales, Zanesville Community Theatre, Inc., a small community theatre in Zanesville, Oh, made the leap into on-line and and off-line credit card sales in June 2004 with Tix, Inc. At the time, ZCT didn't have the CC transactions necessary to support our own merchant account. Tix, Inc. supported us with their merchant account. Furthermore,...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

We appreciate your feedback, Carleton. Migrating from a manual ticket sales method to an online ticketing solution can be a time consuming process, and we're glad we were able to help you streamline your entire ticket sales process to ease your workload. We strive to provide the best overall experience for both you and your customers, and appreciate that you're completely satisfied with our system. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Personal interaction with staff is excellent, navigation of site not easy.

Reviewed 6 years ago

Cannot easily find solutions to problems on our own, generally must call and speak with rep to get answer - it works if its during office hours but not on weekends or evenings. At times feel as though I'm going in a circle.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Mari, thank you for your feedback. We offer a number of different tools that are available to help you maximize your use of our system, including a Knowledge Base, video tutorials, and onboarding emails. Additionally, our system features online, contextual help from within our various programs and reports. With respect to our availability, we offer 24/7 support at no cost - we can be reached outside of our office hours by calling our Support number. Thanks again for your feedback - we welcome the opportunity to help you get the most out of Tix. Silvia Mahoney | Tix, Inc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TIX is the answer we needed--Great support and patron experience

Reviewed 6 years ago

We wanted an easy-to-use system where patrons could select their own seats for events in a 1500-seat venue and our smaller 450-seat theater. Going from our old paper system to TIX was a great decision. We were looking for a reasonable fee structure and solid customer support--TIX has both. Another feature that was important for us was to be able to hide the fee for certain events and TIX makes that...

Pros

Patron experience is excellent. Help library is great. Customer support is excellent.

Cons

Sometimes the reports do not output to excel correctly, but the developer said this is a known issue and is being resolved.

Vendor response

Jennifer, thank you for your glowing and comprehensive feedback! We're glad to hear that Tix has improved your ticket sales process and that our service and support team have made your experience with Tix overwhelmingly positive. Its nice to hear that your customers have enjoyed their online purchasing experience. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great ticket company and excellent customer service.

Reviewed 6 years ago

PROS- -24/7 support and customer service -low fees -free setup, no long tern contract or start up fees and no hidden fees -offers a variety of options to help build business -customers have chance to choose their own seats/tickets via real time seating chart on line -easy and wonderful to work with, very accommodating and go above and beyond -able to customize floor plans and seating options...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Alan, we're glad that you're absolutely satisfied with our system and support. Tix is designed to put the power in your hands by giving you access to all of the features you've listed in your review. We appreciate your business and look forward to working with you for years to come! Silvia Mahoney | Tix, Inc.

Tix FAQs and common questions

Q. What type of pricing plans does Tix offer?

Tix has the following pricing plans:
Starting from: $0.25/month
Pricing model: Subscription


Q. Who are the typical users of Tix?

Tix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Tix support?

Tix supports the following languages:
English


Q. Does Tix support mobile devices?

Tix supports the following devices:
Android, iPad, iPhone


Q. Does Tix offer an API?

No, Tix does not have an API available.


Q. What other apps does Tix integrate with?

Tix integrates with the following applications:
Authorize.Net, PayPal, Square Payments, Stripe, SurveyMonkey, Mailchimp


Q. What level of support does Tix offer?

Tix offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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