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Tix Logo
Tix

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A leading provider of online and box office ticketing

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(8)

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Tix Pricing, Features, Reviews and Alternatives

Tix product overview

Price starts from

0.25

/user

What is Tix?

Tix is a cloud-based online ticketing software that allows organization and event management companies to sell tickets to the customers.

Key benefits of using Tix

? Integrated Email Marketing tools.
? Social Distancing Seating Charts.
? Timed Admissions.
? Low and flexible fees.
? No set-up fees, monthly fees, or annual fees.
? No-risk, no-term contract.
? Friendly and intuitive interface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
Webinars
In Person
Videos

Tix pricing information

Value for money

4.9

/5

166

Starting from

0.25

/user

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Tix features

Functionality

4.8

/5

166

Total features

47

8 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Alerts/Notifications
Data Import/Export
Mobile Access
Email Marketing
Customizable Reports
Access Controls/Permissions

Functionality contenders

Tix users reviews

Overall Rating

4.8

/5

166

Positive reviews

99

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.61/10
Rating distribution

5

4

3

2

1

142

22

2

0

0

Pros
Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.
Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.
Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.
Cons
Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.
Some of our costumers seem to have a problem with their passwords.
Sometimes it drives we crazy when I have to change an order.

Overall rating contenders

AM
AvatarImg

AJ M.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple, Great Customer Service that is always there to help and make things work properly

Reviewed 6 years ago

Selling tickets 24-7

Pros

It is a simple program to use. Easy Setup events allows you to get other work done to make your event successful

Cons

Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets. Need to be able to rename the categories on the e ticket to be able to put more coupons. Need to have an option to automatically set when to change ticket prices so you do not have to wait up until midnight.

ED
AvatarImg

Erik D.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to Use

Reviewed a year ago
Pros

We wanted a ticketing software that was easy to use for us and our guests and Tix has been great so far.

Cons

How the group rates are set up is a little funky.

RA
AvatarImg

Rita A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Excellent Customer Service has made working with this system a breeze!

Reviewed 8 years ago

I have worked with these people and this system for seven years working for three companies. While there are some glitches, overall the system is simple to use and the Customer Service is outstanding! They have enabled me to streamline processes that were consuming more time than humanly endurable with the automatic renewal system. They advise me of the system parameters and what it can do for me,...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Rita, thank you for taking the time to provide your feedback. Your challenges are our challenges and we do what we can to ensure that our system helps you do things as efficiently and productively as possible. We appreciate you and hold you in kind regard as well. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.

SP
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Stephanie P.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Tix Review :)

Reviewed 2 years ago

Iris Pechinek is the most valuable asset that TIX offers us!

Pros

Ease of use - easy to link. Flexible options for our "unique" events and needs.

Cons

Can't edit address changes during order - can create a hassle when matching credit card payments with a zip code. Why can't a partial refund be integrated with our credit card processer?

jc
AvatarImg

joe c.

Sports, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great platform and customer service !

Reviewed a year ago

Not thrill with pronouns listed on emails from the team. This is divisive / political and has no place in the corporate world but Customer service makes up for it.

Pros

Easy to use! Great customer support! I highly recommend Tix.com

Cons

Cant keep my credit card on file but other than that all is good.

Tix FAQs

Q. What type of pricing plans does Tix offer?

Tix has the following pricing plans:
Starting from: $0.25


Q. Who are the typical users of Tix?

Tix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Tix support?

Tix supports the following languages:
English


Q. Does Tix support mobile devices?

Tix supports the following devices:
Android, iPad, iPhone


Q. Does Tix offer an API?

No, Tix does not have an API available.


Q. What other apps does Tix integrate with?

Tix integrates with the following applications:
authorize.net, PayPal, GlobalGateway, Payflow, goEmerchant Shopping Cart Software, Square Payments, PayTrace, Stripe, cybersource, Sage Payments, TouchNet Payment Systems, SurveyMonkey, Mailchimp, iATS


Q. What level of support does Tix offer?

Tix offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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