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Tix Logo
Tix
4.9
(163)

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A leading provider of online and box office ticketing

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(6)

Tix Pricing, Features, Reviews and Alternatives

Tix product overview

Price starts from

0.25

/user

What is Tix?

Tix is a cloud-based online ticketing software that allows organization and event management companies to sell tickets to the customers.

Key benefits of using Tix

? Integrated Email Marketing tools.
? Social Distancing Seating Charts.
? Timed Admissions.
? Low and flexible fees.
? No set-up fees, monthly fees, or annual fees.
? No-risk, no-term contract.
? Friendly and intuitive interface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
Webinars
In Person
Videos

Tix pricing information

Value for money

4.9

/5

163

Starting from

0.25

/user

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Tix features

Functionality

4.9

/5

163

Total features

46

8 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Alerts/Notifications
Data Import/Export
Mobile Access
Email Marketing
Customizable Reports
Access Controls/Permissions

Functionality contenders

Tix users reviews

Overall Rating

4.9

/5

163

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

140

21

2

0

0

Pros
Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.
Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.
Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.
Cons
Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.
Some of our costumers seem to have a problem with their passwords.
Sometimes it drives we crazy when I have to change an order.

Overall rating contenders

AG
AvatarImg

Alan G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great ticket company and excellent customer service.

Reviewed 7 years ago

PROS- -24/7 support and customer service -low fees -free setup, no long tern contract or start up fees and no hidden fees -offers a variety of options to help build business -customers have chance to choose their own seats/tickets via real time seating chart on line -easy and wonderful to work with, very accommodating and go above and beyond -able to customize floor plans and seating options...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Alan, we're glad that you're absolutely satisfied with our system and support. Tix is designed to put the power in your hands by giving you access to all of the features you've listed in your review. We appreciate your business and look forward to working with you for years to come! Silvia Mahoney | Tix, Inc.

DV
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David V.

Entertainment, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great solution for your event needs!

Reviewed a year ago

Tix takes out a lot of headache and small details in setting up your ticketed events. I like it a lot!

Pros

Once you set up an event, it's fairly easy to duplicate and set up any future events for each individual location. The Tix software looks like it's a part of our site once integrated.

Cons

I think it just takes some time to figure out how to make any updated changes to a new event without making changes to any previous events from the same venue or same production.

RA
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Rita A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Excellent Customer Service has made working with this system a breeze!

Reviewed 7 years ago

I have worked with these people and this system for seven years working for three companies. While there are some glitches, overall the system is simple to use and the Customer Service is outstanding! They have enabled me to streamline processes that were consuming more time than humanly endurable with the automatic renewal system. They advise me of the system parameters and what it can do for me,...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Rita, thank you for taking the time to provide your feedback. Your challenges are our challenges and we do what we can to ensure that our system helps you do things as efficiently and productively as possible. We appreciate you and hold you in kind regard as well. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.

TI
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Tom I.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Ticketing Service By Far

Reviewed a year ago

Tix are great to deal with. Very honest and don't add hidden fees. What they say that they will do happens.

Pros

It is an easy company to deal with. The ticketing is very professional and efficient.

Cons

We need some training with setting up our ticketing so that we have more control without needing help.

AM
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AJ M.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple, Great Customer Service that is always there to help and make things work properly

Reviewed 5 years ago

Selling tickets 24-7

Pros

It is a simple program to use. Easy Setup events allows you to get other work done to make your event successful

Cons

Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets. Need to be able to rename the categories on the e ticket to be able to put more coupons. Need to have an option to automatically set when to change ticket prices so you do not have to wait up until midnight.

Tix FAQs

Q. What type of pricing plans does Tix offer?

Tix has the following pricing plans:
Starting from: $0.25


Q. Who are the typical users of Tix?

Tix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

See alternatives

Q. What languages does Tix support?

Tix supports the following languages:
English

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Q. Does Tix support mobile devices?

Tix supports the following devices:
Android, iPad, iPhone

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Q. Does Tix offer an API?

No, Tix does not have an API available.

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Q. What other apps does Tix integrate with?

Tix integrates with the following applications:
authorize.net, PayPal, GlobalGateway, Payflow, goEmerchant Shopping Cart Software, Square Payments, Stripe, cybersource, Sage Payments, SurveyMonkey, Mailchimp, iATS

See alternatives

Q. What level of support does Tix offer?

Tix offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

See alternatives

Common Tix comparisons

Tix logo
AudienceView logo
TixvsAudienceView

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