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Tix Pricing, Features, Reviews and Alternatives
Tix product overview
Key benefits of using Tix
● Social Distancing Seating Charts.
● Timed Admissions.
● Low and flexible fees.
● No set-up fees, monthly fees, or annual fees.
● No-risk, no-term contract.
● Friendly and intuitive interface.
Typical customers
Platforms supported
Support options
Training options
Tix pricing information
Value for money
4.8
/5
139
Starting from
0.25
Per month
Per Feature
Value for money contenders
Tix features
Functionality
4.9
/5
139
Total features
45
7 categories
Functionality contenders
Tix users reviews
Overall Rating
4.8
/5
139
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.61/10
5
4
3
2
1
117
20
2
0
0
TF
Trey F.
RP
Rachel P.
NO
Nancy O.
AM
AJ M.
GM
Gayle M.
RR
Rosella R.
Overall rating contenders
Beatriz B.
Gambling & Casinos, 1,001-5,000 employees
Used daily for 2+ years
Review source
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I had no background on ticketing systems, Tix manager took me under his wing and now I can create events in minutes. Our reo gives a personalized customer service, based on your company's needs. He's patient and he has a great team, he's the very definition of a good manager. Experiencing a big ticketing company right now and it's disappointing of how poor the training and the customer service is....
Customer service is the BEST! No words can describe the amazing service Tix provides. User friendly, reports can be customized, access to everything we need to create events. Creating a new venue couldn't be any easier! Service fees are the lowest. They are caring and patient, they listen to your needs and give you ideas on how create a better event than what you had in mind.
Not many people know about Tix. If more people knew, Tix would be the #1 ticketing system in the world!
Carleton U.
Review source
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After much research into the various vendors for on-line ticket sales, Zanesville Community Theatre, Inc., a small community theatre in Zanesville, Oh, made the leap into on-line and and off-line credit card sales in June 2004 with Tix, Inc. At the time, ZCT didn't have the CC transactions necessary to support our own merchant account. Tix, Inc. supported us with their merchant account. Furthermore,...
No pros were added to this review
No cons were added to this review
We appreciate your feedback, Carleton. Migrating from a manual ticket sales method to an online ticketing solution can be a time consuming process, and we're glad we were able to help you streamline your entire ticket sales process to ease your workload. We strive to provide the best overall experience for both you and your customers, and appreciate that you're completely satisfied with our system. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Mari W.
Review source
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Cannot easily find solutions to problems on our own, generally must call and speak with rep to get answer - it works if its during office hours but not on weekends or evenings. At times feel as though I'm going in a circle.
No pros were added to this review
No cons were added to this review
Mari, thank you for your feedback. We offer a number of different tools that are available to help you maximize your use of our system, including a Knowledge Base, video tutorials, and onboarding emails. Additionally, our system features online, contextual help from within our various programs and reports. With respect to our availability, we offer 24/7 support at no cost - we can be reached outside of our office hours by calling our Support number. Thanks again for your feedback - we welcome the opportunity to help you get the most out of Tix. Silvia Mahoney | Tix, Inc.
Jennifer E.
Religious Institutions, 51-200 employees
Used daily for less than 6 months
Review source
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We wanted an easy-to-use system where patrons could select their own seats for events in a 1500-seat venue and our smaller 450-seat theater. Going from our old paper system to TIX was a great decision. We were looking for a reasonable fee structure and solid customer support--TIX has both. Another feature that was important for us was to be able to hide the fee for certain events and TIX makes that...
Patron experience is excellent. Help library is great. Customer support is excellent.
Sometimes the reports do not output to excel correctly, but the developer said this is a known issue and is being resolved.
Jennifer, thank you for your glowing and comprehensive feedback! We're glad to hear that Tix has improved your ticket sales process and that our service and support team have made your experience with Tix overwhelmingly positive. Its nice to hear that your customers have enjoyed their online purchasing experience. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Alan G.
Review source
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PROS- -24/7 support and customer service -low fees -free setup, no long tern contract or start up fees and no hidden fees -offers a variety of options to help build business -customers have chance to choose their own seats/tickets via real time seating chart on line -easy and wonderful to work with, very accommodating and go above and beyond -able to customize floor plans and seating options...
No pros were added to this review
No cons were added to this review
Alan, we're glad that you're absolutely satisfied with our system and support. Tix is designed to put the power in your hands by giving you access to all of the features you've listed in your review. We appreciate your business and look forward to working with you for years to come! Silvia Mahoney | Tix, Inc.
Tix FAQs and common questions
Q. What type of pricing plans does Tix offer?
Tix has the following pricing plans:
Starting from: $0.25/month
Pricing model: Subscription
Q. Who are the typical users of Tix?
Tix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Tix support?
Tix supports the following languages:
English
Q. Does Tix support mobile devices?
Tix supports the following devices:
Android, iPad, iPhone
Q. Does Tix offer an API?
No, Tix does not have an API available.
Q. What other apps does Tix integrate with?
Tix integrates with the following applications:
Authorize.Net, PayPal, Square Payments, Stripe, SurveyMonkey, Mailchimp
Q. What level of support does Tix offer?
Tix offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
Common Tix comparisons
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