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A leading provider of online and box office ticketing
Tix Pricing, Features, Reviews and Alternatives
Tix product overview
Key benefits of using Tix
? Social Distancing Seating Charts.
? Timed Admissions.
? Low and flexible fees.
? No set-up fees, monthly fees, or annual fees.
? No-risk, no-term contract.
? Friendly and intuitive interface.
Typical customers
Platforms supported
Support options
Training options
Tix pricing information
Value for money
4.9
/5
162
Starting from
0.25
/user
Pricing options
Value for money contenders
Tix features
Functionality
4.9
/5
162
Total features
45
7 categories
Most valued features by users
Functionality contenders
Tix users reviews
Overall Rating
4.9
/5
162
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.64/10
139
21
2
0
0
Overall rating contenders
Beatriz B.
Gambling & Casinos, 1,001-5,000 employees
Used daily for 2+ years
Review source
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I had no background on ticketing systems, Tix manager took me under his wing and now I can create events in minutes. Our reo gives a personalized customer service, based on your company's needs. He's patient and he has a great team, he's the very definition of a good manager. Experiencing a big ticketing company right now and it's disappointing of how poor the training and the customer service is....
Customer service is the BEST! No words can describe the amazing service Tix provides. User friendly, reports can be customized, access to everything we need to create events. Creating a new venue couldn't be any easier! Service fees are the lowest. They are caring and patient, they listen to your needs and give you ideas on how create a better event than what you had in mind.
Not many people know about Tix. If more people knew, Tix would be the #1 ticketing system in the world!
Carleton U.
Review source
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After much research into the various vendors for on-line ticket sales, Zanesville Community Theatre, Inc., a small community theatre in Zanesville, Oh, made the leap into on-line and and off-line credit card sales in June 2004 with Tix, Inc. At the time, ZCT didn't have the CC transactions necessary to support our own merchant account. Tix, Inc. supported us with their merchant account. Furthermore,...
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We appreciate your feedback, Carleton. Migrating from a manual ticket sales method to an online ticketing solution can be a time consuming process, and we're glad we were able to help you streamline your entire ticket sales process to ease your workload. We strive to provide the best overall experience for both you and your customers, and appreciate that you're completely satisfied with our system. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Rita A.
Review source
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I have worked with these people and this system for seven years working for three companies. While there are some glitches, overall the system is simple to use and the Customer Service is outstanding! They have enabled me to streamline processes that were consuming more time than humanly endurable with the automatic renewal system. They advise me of the system parameters and what it can do for me,...
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Rita, thank you for taking the time to provide your feedback. Your challenges are our challenges and we do what we can to ensure that our system helps you do things as efficiently and productively as possible. We appreciate you and hold you in kind regard as well. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
Jennifer E.
Religious Institutions, 51-200 employees
Used daily for less than 6 months
Review source
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We wanted an easy-to-use system where patrons could select their own seats for events in a 1500-seat venue and our smaller 450-seat theater. Going from our old paper system to TIX was a great decision. We were looking for a reasonable fee structure and solid customer support--TIX has both. Another feature that was important for us was to be able to hide the fee for certain events and TIX makes that...
Patron experience is excellent. Help library is great. Customer support is excellent.
Sometimes the reports do not output to excel correctly, but the developer said this is a known issue and is being resolved.
Jennifer, thank you for your glowing and comprehensive feedback! We're glad to hear that Tix has improved your ticket sales process and that our service and support team have made your experience with Tix overwhelmingly positive. Its nice to hear that your customers have enjoyed their online purchasing experience. Thank you for choosing Tix! Silvia Mahoney | Tix, Inc.
David E.
Review source
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Pros: The system is mostly user friendly on the programming and purchase sides. The staff is helpful and friendly and provide a timely response to inquiries. They also provide a good turnaround time on new programming requests. Cons: No longer have the ability to do seat swaps and re-open orders. This option is now only available if we provide the credit card processing. With Tix customer service not available after hours, when most events take place, this has created problems on show day. Requests: Kiosk-based software version for self-serve customer ticket purchase kiosks on day of show to reduce box office lines.
No pros were added to this review
No cons were added to this review
David, we appreciate your comments. We've re-added the ability for you to process ticket exchanges and cancellations. The removal of that option was inadvertent and our apologies for any inconvenience it caused. With respect to after-hours support, we are available 24/7, 365 days a year. We pride ourselves on providing a very high service level, and making sure we're there when our clients need...
Tix FAQs
Tix has the following pricing plans:
Starting from: $0.25
Q. Who are the typical users of Tix?
Q. What other apps does Tix integrate with?
Common Tix comparisons
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