Tix vs Purplepass

Eventbrite

Beyonk

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Purplepass

Purplepass is the cloud ticketing platform built for theatres, universities, festivals, and any live event. Embed a branded checkout, offer interactive seat maps, manage passes and merch, scan tickets offline, view real-time analytics, and get 24/7 US-based support.

Beyonk’s Visitor Centric Ticketing™ delivers the best shopping experience for your visitors—seamless, branded, and optimised to boost revenue. 

With faster checkouts and 30% less drop-off, customers book with ease, increasing order values and driving repeat visits.

Associate Director

Also, Tix' customer service is excellent with courteous representatives who are responsive and really know the answers.

Senior Lecturer

Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+.

Successful events start with Tix.  One of the highest rated and lowest priced ticketing services for entertainment, sporting events, and more.

Access Control

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Attendance Management

Attendance Tracking

Attendee Management

Attendee Profiles

Attendee Segmentation

Barcode/Ticket Scanning

Billing & Invoicing

Calendar Management

Conferences/Conventions

Confirmations/Reminders

Contact Management

Credit Card Processing

Customer Data Management

Customer History

Customer Management

Customer Support

Customizable Branding

Customizable Reports

Data Import/Export

Discount Management

Donation Management

Drag & Drop

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Management

Event Calendar

Event Management

Event Scheduling

Event Ticketing

Event Tracking

Exhibit/Vendor Management

Financial Analysis

Floor Plans & Maps

For Film Festivals

For Music Festivals

Guest Accreditation

Guest List Management

Kiosk Ticketing

Marketing Automation

Membership Management

Mobile Access

Mobile Ticketing

Multi-Event

Multi-Facility

Online Booking

Online Payments

Online Registration

Online Ticketing

Onsite Registration

Onsite Ticketing

Order Processing

Payment Processing

Point of Sale (POS)

Print-at-Home

Promotions Management

QR Codes

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Updates

Registration Management

Reporting/Analytics

Reporting & Statistics

Reservations Management

Reserved Seating

Role-Based Permissions

Sales Management

Sales Reports

Sales Trend Analysis

Season Tickets

Seating Map

Social Promotion

Support Ticket Management

Survey/Poll Management

Surveys & Feedback

Third-Party Integrations

Ticketing

Ticket Reservations

User Management

Venue Management

Volunteer Management

Website Integration

Website Management

Web-based

iPad

Android

iPhone

Windows

Chromebook

Linux

Showpass

TicketSpice

Box Office

Online

PRESIDENT

the least-liked aspect of Tix.com is the amount of manual work required for data entry and structural configuration, especially when dealing with specific ticketing scenarios.

President

I sell Season Seats to half the venue at my shows and TIX seems to be the only online system that knows how to handle this form of ticketing effortless for me year in and year out.

General Manager

The event management functionality is great, as it is very simple to add and create new events, set templates, and quickly duplicate events that are repeated.

Product owner

reliable core tools ,responsive reps ,unbeatable for the price, ideal for theater or mid-sized venue

What I like the least is the lack of a few key features that other ticketing companies have such as the ability to sell gift cards.

Inability to sell gift certificates and for customers to exchange their own seats online (with or without a fee).

Admins Team

We also wish there was a fair way to refund people when they make an accidental duplicate purchase or their card isn't recognized for some reason by the platform.

Banquets and Events Manager

It would be nice if when pulling up a seat chart to purchase ticket that the back-end user could see how purchase a specific seat without having to go back to seat management.

Ability to detect fraudulent activity and add more protection for the end user.  

Event Coordinator

I like being able to set times, different ticket types, and prices.

Box Office Manager

I'm unable to access TIX via an API and it's cumbersome to download data via reports.

Chief Operating Officer

How it's not very integrative with credit card readers.

We absolytely HATE being charged the $25 for the disputes that come through especially when they are settled in our favor.

Music lessons

It’s easy to set up, our concert is a benefit concert and it takes away from the money we donate. But it keeps all Infos from last concerts

The website itself doesn't have a great UI and can be a bit clunky on mobile.

Owner

The easy checkout and excellent customer service, and it takes a minute to learn a Ticketing System, and TIX is the best.

There is limited ability to personalize the individual website page.

The ease of printing reports and eliminating column not needed.

Office Manager

He also provided excellent customer service and helped me understand what I had to do to get back on track.

Tix is a great ticketing service for our smaller venue!

Box Office Voluntee

I appreciate the emails we receive advising of changes and new information.

Performer

It’s more work for me but I also think it makes us look bad because “fees” are pretty shady.

There is so much to learn - I wish I had more time to explore all of the other areas that I am not currently familiar with using.

I switched over our 300 seat venue to TIX back in 2021 and am more than pleased!

Very user-friendly; every need by administrator is accounted for in the system; Excellent customer service.

It’s pretty easy to use and the fees are reasonable. If I do have an issue I can call and someone gets back to me pretty quick.

I also like being able to make necessary changes without any issues.

Overall, Tix.com is a dependable and affordable ticketing platform backed by excellent support.

The tutorials are somewhat overwhelming and hard to follow.

I didn’t like having to pay the fee for benefit concerts.

Boxoffice Coordinator

Very good qualified staff to solve problems and offer solutions.

It's hard to comprehend, especially if I am making notes.

Manager

Easy for customers to enter credit card info.

It is a wonderful mix of functionality and simplicity.

I have had nothing but a good experience with the Tix staff.

The platform is relatively easy to use and my customer service rep is the best.  

Box office management

Sergio is the ultimate in technical support.

I have never had issues on the customer end.

Executive Producer

Someone is always available if we have questions.

Can't edit address changes during order - can create a hassle when matching credit card payments with a zip code.   Why can't a partial refund be integrated with our credit card processer?

webmaster and reservations manager

It has allowed us to have reserved seating with ease, in setup and customization, ease in the customer's online experience, and reports for front desk and back office staff.

Treasurer & CFO

Also important is the ease of getting up and running quickly on this platform, the ability to track our sales in real-time, and the ability to easily produce informative reports.

Easy to use and does exactly what we want.

Director of Arts

I also like how simple the software is to use.

Event Director

Tix is the only company able to accommodate our unique needs with our festival requiring two separate seating charts for one event.  

Ticket Sales

Pricing

Seating Options

Training and Learning Curve

Bugs and Issues

Ease of Use

Event Setup

Freelancers

Large Enterprises

Mid-size Business

Small Business

TicketSource

TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

Co-Owner

Most importantly, any time I need any assistance, their support team answers quickly and helps me figure out what I need efficiently.

Assoc Prof & Chair, Producer

We use this for our Mainstage Season, and their customer service is excellent, we pass along the service fees so all the benefits are actually free to us.  

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Tix vs Purplepass Comparison (2026)

Tix

Purplepass

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives