Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.
Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.
I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.
Likelihood to recommend: 2/10
extra steps needed to key in additional info. report does not show total number of pax count report does not show pending sales and closed sales connection of device is laggy at times system does not allow exemption of tax charges for regular items
Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.
Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.
a must to choose a picture for the item before it can be saved is annoying
Likelihood to recommend: 8/10
I really have a good experience using this software and take my business to another level of technology world.
Good look and feel, quick access
Few functions by web
Likelihood to recommend: 9/10
The user interface is is easy to use. Updating the menu is also easy. We are yet to use the Inventory function but we'll get there. The daily reports are useful but we had wanted in format that is readily exportable to excel. As it stands you have to go to the website to access the exportable reports and these have to be be edited for it to become useful in posting to accounting format.
Hi, thank you for your feedback and review. We're glad you find the app easy to use.
Thank you once again.
Entrée: $9.90 per month + $5/additional device
Full Course: $39.90 per month + 4$/additional device