FoodZaps Pricing, Features, Reviews & Comparison of Alternatives

FoodZaps

Mobile ordering & POS system for Android

4.53/5 (19 reviews)

FoodZaps overview

What is FoodZaps?

FoodZaps is a mobile ordering and POS system for Android that serves restaurants, bars, cafes, and other retail food and beverage outlets. The solution helps streamline customer ordering and payment processes, and facilitates product order entry via mobile device. The platform provides an integrated customer billing and payment system, with sales reports that provide insights into data such as product popularity or customer behavior.

FoodZaps’ eMenu enables restaurants to create neatly presented menus with a variety of different viewing options: list view, grid view, detailed view, and view by category. Menu setup can be done from a tablet or the web portal, even from offsite. Users can create new menu items and add dish images, prices, and descriptions. Dishes can be highlighted as ‘chef recommended’ or ‘most popular’. Each item can be setup with pre-set optional or compulsory modifiers.

FoodZaps enables one-click ordering that sends orders to the respective preparation station in an instant. Order details are printed from the respective printer, and real-time dish progress is displayed on-screen. The progress feature allows users to monitor dish status, and servers are informed when a dish is ready to be served. Servers can manage orders according to table number, move orders from table to table, and split or join checks by customer preference.

FoodZaps’ mobile POS system enables employees to process payments from anywhere in the establishment, with access to real-time information. Servers can use the ‘quick order' function for any last minute add-ons, or take-away orders. The system is able to remember regular customers' favorite orders, bookmark payments for later, and re-open any previous orders. Inventory features include inventory tracking, warnings and alerts for low-stock items, and more. FoodZaps includes a reporting dashboard that provides comprehensive reports and actionable information for monitoring business.
www.foodzaps.com

Pricing

Starting from
$9.90/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Traditional), Spanish
FoodZaps screenshot: The user-friendly interface is designed for use by chefs, waiters and managersNew Generation D.I.Y POS - FoodZaps - Scalable and PowerfulFoodZaps screenshot: Menu items can be seamlessly updatedFoodZaps screenshot: The quick order feature allows fast checkouts for placing ordersFoodZaps screenshot: Real-time updates allows users to monitor dish progress and order statusFoodZaps screenshot: Users can generate a variety of analysis reportsFoodZaps screenshot: Item grid viewFoodZaps screenshot: FoodZaps alerts restaurant/kitchen staff when inventory item stocks are lowFoodZaps screenshotFoodZaps screenshotFoodZaps screenshotFoodZaps screenshotFoodZaps screenshotFoodZaps screenshotFoodZaps - Order Station – Placing Your First Order Tutorial

FoodZaps reviews

Value for money
Features
Ease of use
Customer support
  3.5
  4.4
  4.4
  4.2
Michael Smith

Not so supportive support

Used occasionally for 2+ years
Reviewed 2019-06-16
Review Source: Software Advice

Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.

Pros
Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.

Cons
I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Angeline Quah

Not exactly efficient

Reviewed 2016-02-15
Review Source: Capterra

extra steps needed to key in additional info. report does not show total number of pax count report does not show pending sales and closed sales connection of device is laggy at times system does not allow exemption of tax charges for regular items

Response from FoodZaps Technology


Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.

Rating breakdown

Ease of use
Customer support

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Angeline Quah

All is good

Used daily for 1-2 years
Reviewed 2017-01-10
Review Source: Capterra

Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.

Pros
mobility

Cons
a must to choose a picture for the item before it can be saved is annoying

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Carlos Loyola

Good quality software

Used daily for 6-12 months
Reviewed 2017-02-04
Review Source: Capterra

I really have a good experience using this software and take my business to another level of technology world.

Pros
Good look and feel, quick access

Cons
Few functions by web

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ericson Cruz

This POS is easy to use and the daily summary is very useful.

Reviewed 2016-02-25
Review Source: Capterra

The user interface is is easy to use. Updating the menu is also easy. We are yet to use the Inventory function but we'll get there. The daily reports are useful but we had wanted in format that is readily exportable to excel. As it stands you have to go to the website to access the exportable reports and these have to be be edited for it to become useful in posting to accounting format.

Response from FoodZaps Technology


Hi, thank you for your feedback and review. We're glad you find the app easy to use.

Thank you once again.

Rating breakdown

Ease of use
Customer support

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FoodZaps pricing

Starting from
$9.90/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Snack: Free

Entrée: $9.90 per month + $5/additional device

Full Course: $39.90 per month + 4$/additional device

FoodZaps features

Electronic Payments
Email Integration
Reporting & Statistics

API (415 other apps)
Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Reminders (199 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (259 other apps)

Videos and tutorials

Additional information for FoodZaps

Key features of FoodZaps

  • Separate checks
  • Split checks
  • Table management
  • Online ordering
  • Tips management
  • eMenu
  • Quick order
  • Billing & receipt
  • Advanced billing
  • Multi payment types
  • User management
  • Daily sales report
  • Auto email sales report
  • Remote report & analysis
  • Inventory
  • Kitchen display (progress)
  • Customer display
  • Website menu
  • Shift reports
  • Online & offline
  • Failsafe
  • Centralized data
  • Cloud & legacy
  • Multiple ordering devices
  • Order station
  • Custom receipts
  • Accept credit & debit cards
  • Split bills
  • Custom payment types
  • Hold payments
  • Gift cards & vouchers
  • Self-ordering
  • SMS ordering
  • Security & hosting
  • Discounts / notes
  • Barcode labels & scanners
  • Supplier database
  • Real-time data
  • Multi-language
View All Features

Benefits

FoodZaps enables users to manage stock both by ingredients and by recipe for more accurate inventory data.

The multi-device ordering feature allows users to choose their own hardware, and add or remove new devices with just a few clicks.

FoodZaps POS also works offline, so there is no need to rely on a steady internet connection for business-as-usual.

Users can control their business operations from anywhere via their online portal.

FoodZaps enables devices to self-synchronize, eliminating the process of data going through the cloud or back office client server.