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GetFeedback vs Questback Comparison (2026)
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Good recommendations?
GetFeedback
5
38
4
11
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Questback
5
45
4
12
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Create modern, on-brand surveys in minutes that look great on every device. Analyze your results in real time or integrate with Salesforce for deeper insights
Questback is an Customer Experience Management platform improving the customer experience. Our is mission to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
53
5
4
3
2
1
38
11
3
1
0
- Value for money
- Ease of use
- Features
- Customer support
4.7
58
5
4
3
2
1
45
12
0
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Bonnie B.
Lead Systems Analyst
Yurii O.
Marketing Operations Lead
Tina E.
Marketing Manager
Pros
Essi H.
Insights Specialist
Essi H.
Insights Specialist
Roman B.
HR Head
Cons
Bonnie B.
Lead Systems Analyst
Yurii O.
Marketing Operations Lead
Yurii O.
Marketing Operations Lead
Cons
Inge F.
Group Head of People and Culture
Kristina N.
CEO
Thomas B.
Project manager
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features83
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Anonymous Feedback
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Goal Setting/Tracking
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Performance Management
- Performance Metrics
- Performance Review Management
- Predictive Analytics
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Self Assessment
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Widgets
- Workflow Automation
- Workflow Management
- Total features87
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Anonymous Feedback
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Goal Setting/Tracking
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Performance Management
- Performance Metrics
- Performance Review Management
- Predictive Analytics
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Self Assessment
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Widgets
- Workflow Automation
- Workflow Management
Integrations
- Total integrations14
- Acoustic Marketing Cloud
- Adobe Analytics
- Chattermill
- Contentsquare
- Google Analytics 360
- Jira
- Medallia Digital Experience Analytics
- Salesforce Nonprofit Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- Slack
- Tealium Customer Data Hub
- Zapier
- Zendesk Suite
- Total integrationsN/A
- Acoustic Marketing Cloud
- Adobe Analytics
- Chattermill
- Contentsquare
- Google Analytics 360
- Jira
- Medallia Digital Experience Analytics
- Salesforce Nonprofit Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- Slack
- Tealium Customer Data Hub
- Zapier
- Zendesk Suite
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