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GetFeedback vs Survicate Comparison (2026)

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GetFeedback

Survicate logo

Survicate

Overview

Create modern, on-brand surveys in minutes that look great on every device. Analyze your results in real time or integrate with Salesforce for deeper insights

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

53

5

4

3

2

1

38

11

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.6

99

5

4

3

2

1

69

25

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“The frontend UI for users was great.”
BB

Bonnie B.

Lead Systems Analyst

“Everything what is related to the surveys, set up and data collection is great.”
Verified reviewer profile picture

Yurii O.

Marketing Operations Lead

“GetFeedback also has an excellent email template builder that allows users to create email templates with a question embedded directly into the email.”
Verified reviewer profile picture

Tina E.

Marketing Manager

Pros

“I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking.”
PP

Pauline P.

Senior Graphic Designer

“The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.”
GT

Graeme T.

Group Quality Lead

“Another standout feature is their tracking system for feature requests. When a feature I suggested goes live, they notify me directly – a thoughtful touch that shows they truly listen to customer feedback.”
VP

Vladimir P.

Senior Marketing Manager

Cons

“It was incredibly overpriced for what it was as a tool.”
BB

Bonnie B.

Lead Systems Analyst

“Reporting and visualization capabilities are very limited.”
Verified reviewer profile picture

Yurii O.

Marketing Operations Lead

“Another problem is the integration is not that reliable and prone to mistakes.”
Verified reviewer profile picture

Yurii O.

Marketing Operations Lead

Cons

“You can still embed images but it requires your own image hosting solution and embedded HTML tags, so it just takes more time and isn't very flexible.”
GN

Gretchen N.

Director

“For example, I wanted to ask users to rate their level of technology skills on a 5-point scale and I had to hijack a CSAT for that.”
MM

Mathilde M.

Lead user research

“The AI analysis tool needs improvement, as it is not very accurate in analyzing a qualitative output.”
JY

Jimmy Y.

Product manager

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features83
  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Analytics
  • Anonymous Feedback
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Forms Creation & Design
  • Generative AI
  • Geotargeting
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Offboarding
  • Offline Response Collection
  • Onboarding
  • Online Polling
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • Review Notification
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Usage Tracking/Analytics
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management
  • Total features85
  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Analytics
  • Anonymous Feedback
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Forms Creation & Design
  • Generative AI
  • Geotargeting
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Live Results Sharing
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Offboarding
  • Offline Response Collection
  • Onboarding
  • Online Polling
  • Performance Metrics
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • Review Notification
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Usage Tracking/Analytics
  • User Research Analysis
  • Visual Analytics
  • Website Integration
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations14
  • AWeber
  • Acoustic Marketing Cloud
  • ActiveCampaign
  • Adobe Analytics
  • Agile CRM
  • Airtable
  • Amplitude
  • Braze
  • Calendly
  • Campaign Monitor by Marigold
  • Chattermill
  • Close
  • Coda
  • Constant Contact
  • Contentsquare
  • Copper
  • Customer.io
  • Drift
  • Drip
  • Firmao CRM
  • Freshdesk
  • Freshsales
  • Fullstory
  • GetResponse
  • Glassbox
  • Google Analytics 360
  • Google Chrome
  • Google Sheets
  • Help Scout
  • HubSpot Marketing Hub
  • InvoiceBerry
  • Iterable
  • Jira
  • Keap
  • Kit
  • Klaviyo
  • LiveChat
  • MailerLite
  • Mailgun
  • Manago AI
  • Marketo Engage
  • Marketo Sales Connect
  • Medallia Digital Experience Analytics
  • Microsoft Teams
  • Mixpanel
  • Netskope One Platform
  • Ontraport
  • Ortto
  • Pipedrive
  • Productboard
  • Reply
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Nonprofit Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • SessionCam
  • Shopify
  • Skyvia
  • Slack
  • Smartlook
  • Tealium Customer Data Hub
  • Trello
  • UXCam
  • VERO
  • Woopra
  • WordPress
  • Zapier
  • Zendesk Suite
  • iPresso
  • monday AI Work Platform
  • tl;dv
  • Total integrations65
  • AWeber
  • Acoustic Marketing Cloud
  • ActiveCampaign
  • Adobe Analytics
  • Agile CRM
  • Airtable
  • Amplitude
  • Braze
  • Calendly
  • Campaign Monitor by Marigold
  • Chattermill
  • Close
  • Coda
  • Constant Contact
  • Contentsquare
  • Copper
  • Customer.io
  • Drift
  • Drip
  • Firmao CRM
  • Freshdesk
  • Freshsales
  • Fullstory
  • GetResponse
  • Glassbox
  • Google Analytics 360
  • Google Chrome
  • Google Sheets
  • Help Scout
  • HubSpot Marketing Hub
  • InvoiceBerry
  • Iterable
  • Jira
  • Keap
  • Kit
  • Klaviyo
  • LiveChat
  • MailerLite
  • Mailgun
  • Manago AI
  • Marketo Engage
  • Marketo Sales Connect
  • Medallia Digital Experience Analytics
  • Microsoft Teams
  • Mixpanel
  • Netskope One Platform
  • Ontraport
  • Ortto
  • Pipedrive
  • Productboard
  • Reply
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Nonprofit Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • SessionCam
  • Shopify
  • Skyvia
  • Slack
  • Smartlook
  • Tealium Customer Data Hub
  • Trello
  • UXCam
  • VERO
  • Woopra
  • WordPress
  • Zapier
  • Zendesk Suite
  • iPresso
  • monday AI Work Platform
  • tl;dv

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