GiftLogic Pricing, Features, Reviews and Alternatives

That the software is user friendly, and very reliable. Company & Support responds quickly when something is needed. Reports quite detailed and one step download to excel and PDF.

I really don't have any cons to offer.

The product is generally easy to use. The sales staff was professional. The ability to track inventory was a priority for us and it does a very nice job of tracking inventory. As I try different reports I am finding many of the reports are very good and usable. With practice and hands on use data entry has become very easy. This product has many features that assist the store clerk (quick keys). After establishing a regular connection with one of the tech people he has been patient, kind and VERY helpful in navigating the program.

Some of the Tech support are very knowledgeable, some are not quite as good at helping via phone. All of our tech support is via phone as on site help is not available. The largest problem is that is no written manual or reference guide of any kind is available. There are some videos on line that are supposed to be available but I have not found any that work. This causes the user to call and try to...

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Pictures of the products can be uploaded

Everything else is frustrating,7 years later and it's still not any easier to use. It's like they have 5 people working on the development and everyone has an option,then they put everything together and expect us to figure it out

The inventory system by excel format is great. (exporting feature is great) Making new items is well done. Sales are mostly easy to do.(Once you have its set up the right way) Their search is pretty good (You can search for a specific word but you always have to add *before, this should be automatic if searching for specific word) I must say the reports are great. (my last one stink, so this is much better) Can see sales per hour days etc. Customer support is A1.

Ordering from the purchase order is terrible. They really need to work on this. One thing you can't add a product when doing a purchase order. So you need to make sure every item is made before hand. The suggesting amounts get put in the order automatic you should add them yourself. You can have different things open at the same time, if I'm doing a purchase order I should be able to add a product or print a tag without having to leave that section. (Windows is about multitasking) Things are too long to do with many steps for no good reason. The worst thing right now is I still can't link my inventory with website. (There always problems with their software or bigcommerce)

I like that it has the option to have pictures of an item once it has been scanned. It is also very helpful that it lists the quantities in stock, which helps with restocking. The ability to have a custom order is also helpful when customers are checking out product. It is very quick in the checkout process as well. The quick access bar is great for items that are unable to have a barcode and it makes it easy to find the pictures. Having the ability to integrate with QuickBooks is a big plus as well for the bookkeeping part of the business which allows for less time spent in that area. I really also enjoy the ability to have a PO and input an order quickly and keep track of damages. It also keeps track of backorders so you know what is still to come.

It takes awhile to learn how to use every aspect of this product especially office. Once I used it often enough I was able to get the hang of it but I am still learning. Instead of making a product inactive I would like it to have the option to delete it. It is also difficult to edit a vendor name in some parts of Office. I have not found in the search function in Register the ability to look for a product based on which category it is listed such as wall art or animal. I also would like it to have the option of when we are searching for a product that it would eliminate all products that did not have that name instead of highlighting the name and having to go through the entire list.