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GiftLogic Logo

GiftLogic

Point-of-sale, inventory and customer relationship software

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GiftLogic Pricing, Features, Reviews and Alternatives

GiftLogic product overview

Price starts from

199

Per month

What is GiftLogic?

GiftLogic is a POS software designed to fulfill all the needs of retail businesses. GiftLogic handles payments, keeps track of inventory, tracks sales figures to let you focus on other parts of your business.

Key benefits of using GiftLogic

  • GiftLogic offers a point of sale interface designed to answer the needs of businesses. Handle sales, new customer information, credit card payments, gift cards & layaways.

  • Manage your inventory & keep track of any changes in real time, whether you sell or purchase new items. Import your items from Excel & modify their data whenever you need to. GiftLogic also ensures efficient migration of your inventory from another POS system.

  • Enjoy the reporting tools of GiftLogic & have a clear insight on valuable metrics such as profit, layaway or inventory.

  • The CRM module allows you to capture customers more efficiently. GiftLogic allows you to collect and store customer data, that you can use to know them better and then set up a reward system.

  • GiftLogic also has many add-ons that will accompany you through the development of your business. You can choose to set up employee time clock, consignment or e-receipts.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    24/7 (Live rep)

    Training options

    In Person
    Documentation
    Live Online
    Videos

    GiftLogic pricing information

    Value for money

    4.3

    /5

    38

    Starting from

    199

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GiftLogic features

    Functionality

    4.1

    /5

    38

    Total features

    38

    5 categories

    Most valued features by users

    Reporting/Analytics
    Email Marketing
    CRM
    Electronic Signature
    Layaway Management
    Sales Reports
    Gift Card Management
    Serial Number Tracking

    Functionality contenders

    GiftLogic users reviews

    Overall Rating

    4.2

    /5

    38

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.47/10
    Rating distribution

    5

    4

    3

    2

    1

    20

    13

    3

    0

    2

    Pros
    The ability to track inventory was a priority for us and it does a very nice job of tracking inventory. As I try different reports I am finding many of the reports are very good and usable.
    The in house support is excellent and has your back, very willing to assist -just call. I appreciate the honest and professional manner in which they run their solid company.
    It can work to your benefit to help customers quickly and efficiently. It's great for a store with a large inventory that changes rapidly.
    Cons
    There always problems with their software or bigcommerce).
    Some errors we make are not very easily corrected. I always have to call in and ask someone at GL to fix for me.
    A reference manual or "cheat sheets" with common situations would make all the difference in the world. Sadly, if you want them you have to write them yourself.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Gift Logic - just my cup of Tea!

    Reviewed 8 years ago
    Pros

    When I began the process to open my new store, Tea World, I found a space to lease and next I chose the POS software, Gift Logic. I wanted to get off to a good start and knew if I waited until after I was open I would always be playing catch up. Gift Logic made the evaluation process very easy. I looked at some other companies and they were very impressive, but Gift Logic stood out of the crowd for...

    Cons

    I have nothing at all negative to say about the vendor. They're always professional. What I like least was the data entry, but that is something that just has to be done for the system to work. Had I already had a better inventory system in place, I'm sure it would have been easier.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    More positive than negative.

    Reviewed 2 years ago

    Overall, I think the product could be fantastic. What keeps it from that is the amount of time trying to get answers to what should and could be simple steps by providing a training guide or manual with the product. In order to train 58 gift shop volunteers in using the software I am now going to need to create training material and reference sheets for them to use in the store.

    Pros

    The product is generally easy to use. The sales staff was professional. The ability to track inventory was a priority for us and it does a very nice job of tracking inventory. As I try different reports I am finding many of the reports are very good and usable. With practice and hands on use data entry has become very easy. This product has many features that assist the store clerk (quick keys). After establishing a regular connection with one of the tech people he has been patient, kind and VERY helpful in navigating the program.

    Cons

    Some of the Tech support are very knowledgeable, some are not quite as good at helping via phone. All of our tech support is via phone as on site help is not available. The largest problem is that is no written manual or reference guide of any kind is available. There are some videos on line that are supposed to be available but I have not found any that work. This causes the user to call and try to...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Average POS software

    Reviewed 4 years ago
    Pros

    Simple and easy to use. I like that you can integrate client information like birthdays and anniversaries, helps us customize and segment our client database and communications.

    Cons

    They pride themselves on simplicity being the key to their software but I still find it very hard to use. Once you feel comfortable with it after a big learning curve, I find myself wishing it had more built-in features. Their simplicity model is lacking.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Strong learning curve

    Reviewed 5 years ago

    Could be one of the best POS out there if they be willing to fix a good 10-20% of there things. 1st would be the purchase order 2nd the speed of how to do things.

    Pros

    The inventory system by excel format is great. (exporting feature is great) Making new items is well done. Sales are mostly easy to do.(Once you have its set up the right way) Their search is pretty good (You can search for a specific word but you always have to add *before, this should be automatic if searching for specific word) I must say the reports are great. (my last one stink, so this is much better) Can see sales per hour days etc. Customer support is A1.

    Cons

    Ordering from the purchase order is terrible. They really need to work on this. One thing you can't add a product when doing a purchase order. So you need to make sure every item is made before hand. The suggesting amounts get put in the order automatic you should add them yourself. You can have different things open at the same time, if I'm doing a purchase order I should be able to add a product or print a tag without having to leave that section. (Windows is about multitasking) Things are too long to do with many steps for no good reason. The worst thing right now is I still can't link my inventory with website. (There always problems with their software or bigcommerce)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Gift Logic Year in Review

    Reviewed 6 years ago

    I really enjoy using this product. It is relatively easy to use once you know how to use it. It can work to your benefit to help customers quickly and efficiently. It's great for a store with a large inventory that changes rapidly.

    Pros

    I like that it has the option to have pictures of an item once it has been scanned. It is also very helpful that it lists the quantities in stock, which helps with restocking. The ability to have a custom order is also helpful when customers are checking out product. It is very quick in the checkout process as well. The quick access bar is great for items that are unable to have a barcode and it makes it easy to find the pictures. Having the ability to integrate with QuickBooks is a big plus as well for the bookkeeping part of the business which allows for less time spent in that area. I really also enjoy the ability to have a PO and input an order quickly and keep track of damages. It also keeps track of backorders so you know what is still to come.

    Cons

    It takes awhile to learn how to use every aspect of this product especially office. Once I used it often enough I was able to get the hang of it but I am still learning. Instead of making a product inactive I would like it to have the option to delete it. It is also difficult to edit a vendor name in some parts of Office. I have not found in the search function in Register the ability to look for a product based on which category it is listed such as wall art or animal. I also would like it to have the option of when we are searching for a product that it would eliminate all products that did not have that name instead of highlighting the name and having to go through the entire list.

    GiftLogic FAQs and common questions

    Q. What type of pricing plans does GiftLogic offer?

    GiftLogic has the following pricing plans:
    Starting from: $199.00/month
    Pricing model: Subscription


    Q. Who are the typical users of GiftLogic?

    GiftLogic has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does GiftLogic support?

    GiftLogic supports the following languages:
    English


    Q. Does GiftLogic offer an API?

    No, GiftLogic does not have an API available.


    Q. What level of support does GiftLogic offer?

    GiftLogic offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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