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Gleantap Logo

Customer engagement platform for e-commerce & hospitality

(1)

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Gleantap Pricing, Features, Reviews and Alternatives

Gleantap FAQs

Q. What type of pricing plans does Gleantap offer?

Gleantap has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Gleantap?

Gleantap has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Gleantap support?

Gleantap supports the following languages:
English


Q. Does Gleantap offer an API?

No, Gleantap does not have an API available.


Q. What level of support does Gleantap offer?

Gleantap offers the following support options:
Phone Support, Email/Help Desk

Gleantap product overview

Price starts from

99

Per month

What is Gleantap?

Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications, and email campaigns. With the tools to create and deploy multi-platform marketing campaigns, Gleantap aims to help customer-facing businesses to retain their clients, boost loyalty, and increase referrals and reviews.

Key benefits of using Gleantap

  • Users can create SMS marketing campaigns with link tracking, auto replies, multimedia embedding, and user targeting. Notifications can be triggered by specific activities performed by customers in order to optimize the effectiveness of the message.

  • Gleantap automatically generates rich user profiles by tracking users across multiple devices and creating one unified profile, helping to attribute campaign effectiveness and conversions to specific user attributes.

  • The contact management tools allow businesses to import their contacts from CSV files or by integrating with existing systems, and segment their users into groups based on attributes and actions.

  • Geolocation allows businesses to target users based on their geographic location, specific to the city, state or country. This can be combined with other demographic data to create more effective campaigns.

  • Users can create custom dashboards with quick access to analytics on campaign conversions, user activity, user engagement, time spent on pages, churn rate, retention cohorts, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk

    Training options

    Webinars
    Documentation
    Live Online

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    Gleantap pricing information

    Value for money

    5.0

    /5

    7

    Starting from

    99

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Gleantap features

    Functionality

    5.0

    /5

    7

    Total features

    40

    4 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Contact Management
    Customer Database
    CRM
    Activity Tracking
    Behavior Tracking

    Functionality contenders

    Gleantap users reviews

    Overall Rating

    5.0

    /5

    7

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.57/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    0

    0

    0

    0

    Overall rating contenders

    AvatarImg
    AvatarImg

    Dean F.

    Health, Wellness and Fitness, 51-200 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Glean Tap

    Reviewed 5 years ago

    Great team who is genuinely there to help and take every concern seriously. They handle every response and need with upmost professionalism and quick communication.

    Pros

    Gleantap is an easy to use web-based platform with an array of advanced features that I’m excited to utilize to drive growth. Not to mention, the team has been proactive in answering both technical and marketing questions while consistently providing first class support.

    Cons

    I did not get introduced to this software sooner.

    MT
    AvatarImg

    Michelle T.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Gleantap is an excellent loyalty platform

    Reviewed 2 years ago
    Pros

    Gleantap is useful for our loyalty maintenance effords in our customer base and creation of brand awareness.

    Cons

    Not offering a free trial period is a huge missing point of Gleantap, there needs to be a free trial period and it definitely should be a long one.

    AL
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    Antoinette L.

    Real Estate, 501-1,000 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Gleantap

    Reviewed 3 years ago

    The experience is top notch and anyone wanting to try I would recommend they give it a go.

    Pros

    Easy to use and an added plus is the excellent customer service associates they are attentive and knowledgeable at Gleantap

    Cons

    More custom reporting required I will add to increase the experience in a positive way.

    CE
    AvatarImg

    Chris E.

    Health, Wellness and Fitness, 1,001-5,000 employees

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Account Service

    Reviewed 5 years ago

    We really enjoy Gleantap's commitment to evolving the platform based on the needs of their clients, but what’s impressed us the most is the level of service outside of the platform. As self-service platforms become everyday in this industry, having a team to help think through and execute campaigns is a game changer. We think of Gleantap as not only a powerful tool but an extension of our team.

    Pros

    Easy to use and great custom reporting options to support specific business needs.

    Cons

    We have not run into any issues at this point.

    BC
    AvatarImg

    Bevan C.

    Health, Wellness and Fitness, 11-50 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A+ Product and Service

    Reviewed 5 years ago

    My experience has been excellent, and I plan on being a customer for a long time!

    Pros

    The product is simple and intuitive while still providing all the capabilities found in much more expensive products on the market, and the ROI has exceeded my expectations. But above all, the 5-star customer service is what really sets them apart!

    Cons

    Honestly, I have yet to find something that I don’t like about the product and service.

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