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Highrise vs EngageBay CRM Comparison (2026)
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4.2
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Good recommendations?
Highrise
4.5
(130)5
80
4
39
3
6
2
5
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
EngageBay CRM
4.6
(912)5
635
4
247
3
22
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business.
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.5
130
5
4
3
2
1
80
39
6
5
0
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.6
912
5
4
3
2
1
635
247
22
2
6
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales.”
GP
Georgiana P.
Owner
“I like how easy it is to view email communications and client information in a portal the whole team can use.”
NL
Natasha L.
COO
“Very good overall, and would have kept using it hand the price been more acceptable.”
AE
Aaron E.
Founder
Pros
“Overall, EngageBay CRM has been a helpful tool for managing contacts, email campaigns, and our sales pipeline, especially with how responsive and supportive the customer support team is.”
Jelyn T.
Marketing Manager
“It brings together email marketing, CRM, automation, and customer support into one platform, tired of hopping between different tools.”
HK
Hitesh K.
Administrator
“EngageBay's CRM integrates well with its marketing and sales module and it helps me manage my entire sales pipleline, track deals and organize customer information with an ease.”
RS
Rakesh S.
Marketing Director
Cons
“For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome. ”
JD
Jessie D.
Founder
“It's steep and I don't believe they are accepting new customers.”
AR
Alex R.
Account Manager
“I do not think the software does a good job at providing a pipeline for customer sales.”
KS
Kyle S.
Chief Operating Officer
Cons
“The Dishonesty of the company, Free Trial, take your credit card, you cancel and they still charge you.”
MP
Michael P.
Owner
“Restrictions include a brief introduction that appears before the email template, sometimes delayed email broadcasts, and emails that fail to reach corporates despite being guaranteed that they would wind up in the inbox rather than the trash can.”
SK
Sai K.
Account manager
“It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere”
SK
Satou K.
Administrator
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features38
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto Update
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Specific Signature
- Canned Responses
- Catalog Management
- Channel Management
- Churn Management
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Communication Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Synchronization
- Deal Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- For AEC Industry
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Gamification
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Group Scheduling
- Help Desk Management
- IT Asset Management
- Image Library
- Inbox Management
- Incident Management
- Interaction Tracking
- Internal Chat Integration
- Keyword Filtering
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multiple Site Management
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Onboarding
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Post Scheduling
- Power Dialer
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- Real Time Editing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Responsive Web Design
- Sales Pipeline Management
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Source Tracking
- Subscriber Management
- Task Management
- Template Management
- Territory Management
- WYSIWYG Editor
- Web-based Deployment
- Workflow Management
- Total features180
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto Update
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Specific Signature
- Canned Responses
- Catalog Management
- Channel Management
- Churn Management
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Communication Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Synchronization
- Deal Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- For AEC Industry
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Gamification
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Group Scheduling
- Help Desk Management
- IT Asset Management
- Image Library
- Inbox Management
- Incident Management
- Interaction Tracking
- Internal Chat Integration
- Keyword Filtering
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multiple Site Management
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Onboarding
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Post Scheduling
- Power Dialer
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- Real Time Editing
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Responsive Web Design
- Sales Pipeline Management
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Source Tracking
- Subscriber Management
- Task Management
- Template Management
- Territory Management
- WYSIWYG Editor
- Web-based Deployment
- Workflow Management
Integrations
- Total integrations44
- Act-On
- ActiveCampaign
- Benchmark Email
- Bidsketch
- Billomat
- BulkSMS
- CallHippo
- Centreli
- ClickDesk
- Constant Contact
- Contactually
- Direct Mail Manager
- DirectIQ Email Marketing
- Docusign
- E-goi
- Easy Insight
- Exotel
- Formidable Forms
- Formstack Forms
- FreshBooks
- Freshdesk
- Geckoboard
- Google Contacts
- Gravity Forms
- Gupshup
- HappyFox Chat
- Help Scout
- HubSpot CRM
- HubSpot Data Hub
- Jotform
- JustCall
- Lime Connect
- LinkedIn for Business
- LiveAgent
- LiveChat
- Mad Mimi
- Mailgun
- Make
- Meta for Business
- MightyCall
- Olark
- OnSIP
- One Call Now
- Pabbly Connect
- Plivo
- Proposable
- Proposify
- Ring.io
- RingCX
- Salesforce Platform
- SendGrid
- Sendloop
- Shopify
- Stripe Payments
- Teachable
- TeamSupport
- Twilio
- ValueOps
- VerticalResponse
- WordPress
- Wufoo
- Xero
- YAROOMS
- Yesware
- Zapier
- Zendesk Suite
- Total integrations28
- Act-On
- ActiveCampaign
- Benchmark Email
- Bidsketch
- Billomat
- BulkSMS
- CallHippo
- Centreli
- ClickDesk
- Constant Contact
- Contactually
- Direct Mail Manager
- DirectIQ Email Marketing
- Docusign
- E-goi
- Easy Insight
- Exotel
- Formidable Forms
- Formstack Forms
- FreshBooks
- Freshdesk
- Geckoboard
- Google Contacts
- Gravity Forms
- Gupshup
- HappyFox Chat
- Help Scout
- HubSpot CRM
- HubSpot Data Hub
- Jotform
- JustCall
- Lime Connect
- LinkedIn for Business
- LiveAgent
- LiveChat
- Mad Mimi
- Mailgun
- Make
- Meta for Business
- MightyCall
- Olark
- OnSIP
- One Call Now
- Pabbly Connect
- Plivo
- Proposable
- Proposify
- Ring.io
- RingCX
- Salesforce Platform
- SendGrid
- Sendloop
- Shopify
- Stripe Payments
- Teachable
- TeamSupport
- Twilio
- ValueOps
- VerticalResponse
- WordPress
- Wufoo
- Xero
- YAROOMS
- Yesware
- Zapier
- Zendesk Suite
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