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Highrise vs Agile CRM Comparison (2026)
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Good recommendations?
Overview
Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business.
All-in-One CRM with Sales, Marketing & Service in single platform. Sales tracking, contact management, marketing automation, telephony, analytics and helpdesk.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.5
130
5
4
3
2
1
80
39
6
5
0
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.1
526
5
4
3
2
1
251
164
62
21
28
- Value for money
- Ease of use
- Features
- Customer support
67%
would recommend this appPros
“You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales.”
GP
Georgiana P.
Owner
“I like how easy it is to view email communications and client information in a portal the whole team can use.”
NL
Natasha L.
COO
“Very good overall, and would have kept using it hand the price been more acceptable.”
AE
Aaron E.
Founder
Pros
“This all-in-one platform reduces the need to switch between multiple systems by having sales, marketing, and customer service tools all together.”
DL
Denis L.
Customer Service Rep
“Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK.”
FK
Farman K.
Software Developer
“Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication.”
FK
Farman K.
Software Developer
Cons
“For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome. ”
JD
Jessie D.
Founder
“It's steep and I don't believe they are accepting new customers.”
AR
Alex R.
Account Manager
“I do not think the software does a good job at providing a pipeline for customer sales.”
KS
Kyle S.
Chief Operating Officer
Cons
“Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations.”
MS
Muadzam S.
Area Manager
“It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense.”
Caleb T.
Mechanical Engineer
“Very limited functionality if contacts need to share an email address.”
DS
D S.
other
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features38
- A/B Testing
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Appointment Scheduling
- Archiving & Retention
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Sharing
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Source Tracking
- Subscriber Management
- Task Management
- Template Management
- Territory Management
- WYSIWYG Editor
- Web-based Deployment
- Workflow Management
- Total features180
- A/B Testing
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Appointment Scheduling
- Archiving & Retention
- Audience Targeting
- Auto-Dialer
- Automated Publishing
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Behavior Tracking
- Billing & Invoicing
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Specific Signature
- Catalog Management
- Channel Management
- Click Tracking
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Competitive Analysis
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Sharing
- For Mac Devices
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Geotargeting
- Goal Setting/Tracking
- Help Desk Management
- IVR
- Image Library
- Inbound Call Center
- Inbox Management
- Influencer Tracking
- Interaction Tracking
- Internal Chat Integration
- Issue Management
- Keyword Filtering
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Manual Dialer
- Marketing Automation
- Mass Texting
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Keywords
- Mobile Optimization
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Site Management
- Multiple User Accounts
- Notification Scheduling
- Opportunity Management
- Outbound Call Center
- Pageview Tracking
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Portfolio Management
- Post Scheduling
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Product Catalog
- Progressive Dialer
- Project Planning/Scheduling
- Project Tracking
- Projections
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Recurring Tasks
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Response Management
- Revenue Management
- Routing
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Source Tracking
- Subscriber Management
- Task Management
- Template Management
- Territory Management
- WYSIWYG Editor
- Web-based Deployment
- Workflow Management
Integrations
- Total integrations44
- Act-On
- ActiveCampaign
- Adobe Commerce
- Benchmark Email
- Bidsketch
- Billomat
- Centreli
- ClickDesk
- Constant Contact
- Contactually
- Direct Mail Manager
- DirectIQ Email Marketing
- Drupal
- Drupal Commerce
- E-goi
- Easy Insight
- Formidable Forms
- Formstack Forms
- FreshBooks
- Freshdesk
- FullContact
- Geckoboard
- Gravity Forms
- HappyFox Chat
- Help Scout
- HubSpot CRM
- HubSpot Data Hub
- Joomla
- Jotform
- Leadpages
- Lime Connect
- LinkedIn for Business
- LiveAgent
- LiveChat
- LiveHelpNow
- Mad Mimi
- Meta for Business
- Olark
- OnSIP
- One Call Now
- Plivo
- Proposable
- Proposify
- QuickBooks Online Advanced
- Ring.io
- RingCX
- SendGrid
- Sendloop
- Shopify
- Stripe Billing
- Stripe Payments
- TeamSupport
- Tidio
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- ValueOps
- VerticalResponse
- WooCommerce
- WordPress
- Wufoo
- Xero
- YAROOMS
- Yesware
- Zapier
- Zendesk Suite
- Total integrations31
- Act-On
- ActiveCampaign
- Adobe Commerce
- Benchmark Email
- Bidsketch
- Billomat
- Centreli
- ClickDesk
- Constant Contact
- Contactually
- Direct Mail Manager
- DirectIQ Email Marketing
- Drupal
- Drupal Commerce
- E-goi
- Easy Insight
- Formidable Forms
- Formstack Forms
- FreshBooks
- Freshdesk
- FullContact
- Geckoboard
- Gravity Forms
- HappyFox Chat
- Help Scout
- HubSpot CRM
- HubSpot Data Hub
- Joomla
- Jotform
- Leadpages
- Lime Connect
- LinkedIn for Business
- LiveAgent
- LiveChat
- LiveHelpNow
- Mad Mimi
- Meta for Business
- Olark
- OnSIP
- One Call Now
- Plivo
- Proposable
- Proposify
- QuickBooks Online Advanced
- Ring.io
- RingCX
- SendGrid
- Sendloop
- Shopify
- Stripe Billing
- Stripe Payments
- TeamSupport
- Tidio
- Twilio
- Twitter/X
- Unbounce
- UserVoice
- ValueOps
- VerticalResponse
- WooCommerce
- WordPress
- Wufoo
- Xero
- YAROOMS
- Yesware
- Zapier
- Zendesk Suite
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