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Home Care Pulse | Experience Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer satisfaction platform for home care agencies
Table of Contents
Home Care Pulse | Experience Management - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Home Care Pulse | Experience Management overview
What is Home Care Pulse | Experience Management?
Home Care Pulse is a customer satisfaction platform that enables agency owners, marketers, care providers, and corporate executives to monitor the experience of clients and care givers using surveys and feedback. Professionals can utilize the dashboard to compare business performance to national benchmarks and identify promoters, passives, or detractors using Net Promoter Scores (NPS).
Organizations can use Home Care Pulse to automatically capture client or employee testimonials and generate trend reports to gain further insight into satisfaction rates. It allows executives to store customers’ contact information in a centralized repository while maintaining compliance with HIPAA regulations. Moreover, businesses can prevent unauthorized access and manage user authentication through single sign-on (SSO) capabilities.
Home Care Pulse facilitates integration with various third-party applications such as AlayaCare, ClearCare, SaviiCare, Rosemark, MatrixCare, and more. Employers can utilize the built-in library to access various tools and resources in order to aid the recruitment process. It also helps users publish client reviews on multiple business listing sites, to help enhance brand visibility across the web.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Client and Employee Satisfaction
Reports
Client Feedback
Phone Calls
Features
Home Care Pulse | Experience Management’s user interface
Home Care Pulse | Experience Management pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Home Care Pulse | Experience Management?
It would be better if when you contact clients or employees who provide "anonymous" that you encourage them to provide their name otherwise it's really difficult to ask for clarification if needed and address improvements.
Select to learn more
Who uses Home Care Pulse | Experience Management?
Based on 96 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Home Care Pulse | Experience Management's key features
Most critical features, based on insights from Home Care Pulse | Experience Management users:
All Home Care Pulse | Experience Management features
Features rating:
Home Care Pulse | Experience Management alternatives
Home Care Pulse | Experience Management
Starting from
129
Per month
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Home Care Pulse | Experience Management pricing
Value for money rating:
Starting from
129
Per month
Per Feature
User opinions about Home Care Pulse | Experience Management price and value
Value for money rating:
To see what individual users think of Home Care Pulse | Experience Management's price and value, check out the review snippets below.
Merrie B.
Chief Operating Officer
Paul B.
Owner & CEO
Home Care Pulse | Experience Management integrations (11)
Home Care Pulse | Experience Management customer support
What do users say about Home Care Pulse | Experience Management customer support?
Customer support rating:
We analyzed 25 verified user reviews to identify positive and negative aspects of Home Care Pulse | Experience Management customer support.
Widespread user sentiment highlights prompt, friendly, and highly responsive customer support from the Home Care Pulse team.
A significant portion of users appreciate easy access to knowledgeable staff and proactive follow-up during onboarding and beyond.
Support options
Training options
To see what individual users say about Home Care Pulse | Experience Management's customer support, check out the review snippets below.
“Our customer representative support has always been well above average, and exceeds my already high expectations of the support I demand from worthy vendor partners and affiliates.”
Carl A.
Owner/Managing Partner
“The way the different reports are presented at first can be a little confusing, but customer service is so helpful that if you don't understand something they can explain it right away.”
Gordon W.
President
“The onboarding process was very easy, the customer service is excellent, and they will have follow up meetings to check in on you.”
Brian T.
Director of HR
Home Care Pulse | Experience Management FAQs
Home Care Pulse | Experience Management has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Home Care Pulse | Experience Management support?
Home Care Pulse | Experience Management supports the following languages:
English
Q. Does Home Care Pulse | Experience Management offer an API?
Yes, Home Care Pulse | Experience Management has an API available for use.
Q. What level of support does Home Care Pulse | Experience Management offer?
Home Care Pulse | Experience Management offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat