The team at InTouchCRM are absolutely brilliant at responding to queries and helping us get the most out of the CRM.
IntouchCRM is a great system and Jim. Matthew and team offer great support - highly recommended.
The surveys extremely useful in obtaining information such as gaining feedback on our services we have given to enable us to develop a better service in the future.
I find the technical stuff difficult and a bit frustrating sometimes but that could be me, rather than the system.
Some of the templates sometimes get a little challenged but crikey if that is all I can find to complain about...and in truth, it is a minor issue.