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Mekari Qontak Logo

Connecting Growth

Table of Contents

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Mekari Qontak - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Mekari Qontak overview

What is Mekari Qontak?

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations.

Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Key benefits of using Mekari Qontak

1. Centralizes customer data from various channels into one database for easy access and reporting.
2. Enables effective and targeted marketing and promotions based on customer data.
3. Increases customer loyalty through direct feedback collection and satisfaction strategies
4. Automates data collection, storage, and reporting for efficiency.

Starting price

105usage based /
per month

Alternatives

with better value for money

Mekari Qontak’s user interface

Ease of use rating:

Mekari Qontak reviews

Overall rating

4.8

/5

12

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

10

2

0

0

0

Pros
“Overall, we feel enjoy with Qontak and we want to extend the collaboration because Qontak help us to connect with our customers fast, and our customers feel enjoy after we integrate with Qontak.”
Verified reviewer profile picture

Sahala M.

IT Manager

“In conclusion, we are satisfied with the product's excellence, comprehensive features, stable system, and helpful support team.”
RA

Ranny A.

Marketing Executive

“After using Qontak for some time, I can say it’s been a big help for our daily operations. It keeps our communication smooth and helps us stay on top of every customer interaction.”
Verified reviewer profile picture

Tasya T.

Account Manager

Cons
“The internal service was disorganized and unstructured, particularly with regards to the messy and unclear invoicing.”
RA

Ranny A.

Marketing Executive

“Sometimes we feel very difficult to communicate with Qontak Team if any error with API.”
Verified reviewer profile picture

Sahala M.

IT Manager

“The limitation on the maximum number of users that can be included in a scheduled WhatsApp blast. This requires us to split campaigns into multiple batches, which sometimes adds extra effort.”
Verified reviewer profile picture

Rudi I.

Head of Apps Development

Who uses Mekari Qontak?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Retail
Electrical/Electronic Manufacturing
Food & Beverages
Others

Use cases

CRM

Mekari Qontak's key features

Most critical features, based on insights from Mekari Qontak users:

Campaign management
Data import/export
API
Activity dashboard
Interaction tracking
Customizable reports

All Mekari Qontak features

Features rating:

Customizable fields
Marketing automation
Reporting/Analytics
Lead qualification
Alerts/Notifications
Calendar management
Contact management
Drag & drop
Lead capture
Lead generation
Lead management
Reminders
Sales pipeline management
Segmentation
Third-Party integrations
Workflow management

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Mekari Qontak pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

Pro

105

Per month

Business

240

Per month

Enterprise

240

Per month

User opinions about Mekari Qontak price and value

Value for money rating:

To see what individual users think of Mekari Qontak's price and value, check out the review snippets below.

“Overall, we feel enjoy with Qontak and we want to extend the collaboration because Qontak help us to connect with our customers fast, and our customers feel enjoy after we integrate with Qontak.”
Verified reviewer profile picture

Sahala M.

IT Manager

“In conclusion, we are satisfied with the product's excellence, comprehensive features, stable system, and helpful support team.”
RA

Ranny A.

Marketing Executive

Mekari Qontak integrations (4)

Integrations rated by users

We looked at 12 user reviews to identify which products are mentioned as Mekari Qontak integrations and how users feel about them.

WhatsApp logo
WhatsApp

Integration rating: 5.0 (3)

Because WhatsApp is where many of our customers communicate, integrating it with Mekari Qontak lets us respond quickly, keep all conversations in one place, and provide better, more organized service.

Verified reviewer profile picture

Adhi T.

Digital Marketing

Integration rating: 5.0 (1)

With Facebook Business Manager integrated with Mekari Qontak, managing messages and accounts from Facebook and Instagram becomes much easier.

Verified reviewer profile picture

Adhi T.

Digital Marketing

Other top integrations

Mekari Qontak support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Mekari Qontak FAQs

Q. What type of pricing plans does Mekari Qontak offer?

Mekari Qontak has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Mekari Qontak?

Mekari Qontak has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. Does Mekari Qontak support mobile devices?

Mekari Qontak supports the following devices:
Android, iPhone


Q. Does Mekari Qontak offer an API?

Yes, Mekari Qontak has an API available for use.


Q. What other apps does Mekari Qontak integrate with?

Mekari Qontak integrates with the following applications:
WhatsApp, Twitter/X, Instagram, Facebook Business Suite


Q. What level of support does Mekari Qontak offer?

Mekari Qontak offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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