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Mindbody vs PatientNow Comparison (2026)
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Good recommendations?
Mindbody
4.0
(2.9K)5
1.4K
4
809
3
359
2
143
1
250
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PatientNow
3.9
(302)5
135
4
82
3
40
2
14
1
31
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.
PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.0
2.9K
5
4
3
2
1
1.4K
809
359
143
250
- Value for money
- Ease of use
- Features
- Customer support
60%
would recommend this app3.9
302
5
4
3
2
1
135
82
40
14
31
- Value for money
- Ease of use
- Features
- Customer support
57%
would recommend this appPros
“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”
JB
Julie B.
Owner
“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”
ML
Marisa L.
Owner
“Prior to signing the agreement, I specifically communicated that I was leaving my previous booking platform because of scheduling difficulties experienced by my clients, and I needed a platform that would improve and simplify the booking experience.”
ML
Marisa L.
Owner
Pros
“The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together.”
NJ
Natalie J.
Owner
“It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible.”
LC
Louise C.
Patient Care Coordinator
“I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform.”
LC
Louise C.
Patient Care Coordinator
Cons
“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”
FE
Fatemeh E.
Data Analyst
“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”
Jonathon S.
Owner and Teacher
“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”
JB
Julie B.
Owner
Cons
“The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings.”
LC
Louise C.
Patient Care Coordinator
“We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations.”
NJ
Natalie J.
Owner
“After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership.”
NJ
Natalie J.
Owner
- Vendor responds to reviews
- Last review20 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features144
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Barcode/Ticket Scanning
- Batch Processing
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Capacity Management
- Care Plan Management
- Cash Flow Management
- Charting
- Claims Management
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Commission Management
- Communication Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer Mobile App
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dues Management
- E-Prescribing
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Faxes
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Dermatologists
- For Gyms
- For Healthcare
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Plastic Surgery Practices
- For Salons and Spas
- For Yoga/Pilates Studios
- Forms Management
- Gift Card Management
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- ICD-10 Compliance
- Image Management
- Immunization & Allergy Tracking
- Insurance Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Lab Integration
- Lab Order Management
- Lead Management
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication History
- Medication Management
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multiple User Accounts
- No-Show Tracking
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Onsite Registration
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Photo Management
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Prescription Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Reporting
- Real-time Scheduling
- Records Management
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Resource Scheduling
- Retail Inventory Management
- Revenue Management
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Task Management
- Task Scheduling
- Team Management
- Telemedicine
- Telemedicine Integration
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Packages
- Treatment Planning
- Video Conferencing
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
- Total features134
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Barcode/Ticket Scanning
- Batch Processing
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Capacity Management
- Care Plan Management
- Cash Flow Management
- Charting
- Claims Management
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Commission Management
- Communication Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer Mobile App
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Debit/Credit Card Processing
- Discount Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dues Management
- E-Prescribing
- EDI
- EHR/EMR Integration
- EMR/EHR
- Electronic Faxes
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Dermatologists
- For Gyms
- For Healthcare
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Plastic Surgery Practices
- For Salons and Spas
- For Yoga/Pilates Studios
- Forms Management
- Gift Card Management
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- ICD-10 Compliance
- Image Management
- Immunization & Allergy Tracking
- Insurance Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Lab Integration
- Lab Order Management
- Lead Management
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Meaningful Use Certified
- Medical Billing
- Medical Coding
- Medical History Records
- Medication History
- Medication Management
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Physician
- Multiple User Accounts
- No-Show Tracking
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Onsite Registration
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Flow Management
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Collection
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Photo Management
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Prescription Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Reporting
- Real-time Scheduling
- Records Management
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Resource Scheduling
- Retail Inventory Management
- Revenue Management
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Task Management
- Task Scheduling
- Team Management
- Telemedicine
- Telemedicine Integration
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Packages
- Treatment Planning
- Video Conferencing
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations33
- ABC Trainerize
- ActiveCampaign
- Aesthetix CRM
- Appy Pie
- AskNicely
- Bench
- Birdeye
- Canva
- Cherry
- ClassPass
- Cloutly
- Clover
- Constant Contact
- DailyStory
- Demandforce
- DoseSpot
- Doxy.me
- Edge
- Emma by Marigold
- Gleantap
- GoTo Meeting
- Google Analytics 360
- Google Calendar
- Grade.us
- Hexfit
- Keepme Antares
- Kisi
- Klaviyo
- Listen360
- Meta for Business
- NiceJob
- Otter Waiver
- Paychex
- Payments Fraud
- Perkville
- QuickBooks Online
- Referrizer
- RxPhoto
- Smartwaiver
- Swell
- WaiverForever
- Weave
- WooCommerce
- Xero
- Total integrations13
- ABC Trainerize
- ActiveCampaign
- Aesthetix CRM
- Appy Pie
- AskNicely
- Bench
- Birdeye
- Canva
- Cherry
- ClassPass
- Cloutly
- Clover
- Constant Contact
- DailyStory
- Demandforce
- DoseSpot
- Doxy.me
- Edge
- Emma by Marigold
- Gleantap
- GoTo Meeting
- Google Analytics 360
- Google Calendar
- Grade.us
- Hexfit
- Keepme Antares
- Kisi
- Klaviyo
- Listen360
- Meta for Business
- NiceJob
- Otter Waiver
- Paychex
- Payments Fraud
- Perkville
- QuickBooks Online
- Referrizer
- RxPhoto
- Smartwaiver
- Swell
- WaiverForever
- Weave
- WooCommerce
- Xero
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