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Mindbody vs Zen Planner Comparison (2026)

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Mindbody

Zen Planner

Overview

Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.

Custom fitness member management software with Staff & Member Apps, billing, appointments, retail, automations, website integrations & much more!

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

2.9K

1.4K

809

359

143

250

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.3

271

157

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”

Julie B.

Owner

“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”

Marisa L.

Owner

“Prior to signing the agreement, I specifically communicated that I was leaving my previous booking platform because of scheduling difficulties experienced by my clients, and I needed a platform that would improve and simplify the booking experience.”

Marisa L.

Owner

Pros

“Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services.”

Amber S.

Business Administrator

“Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially.”

Stephanie M.

C.O.O.

“Integrated a nice workout planner/calendar and timer for public display directly through the app.”

Alec R.

owner, chief instructor

Cons

“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”

Fatemeh E.

Data Analyst

“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”

Jonathon S.

Owner and Teacher

“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”

Julie B.

Owner

Cons

“The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs.”

Kieran E.

Owner

“Sometimes it's hard to find reports I want. When I'd look for a report sometimes the description of the report was what I was looking for but the content of the report wasn't.”

Dan T.

Owner

“The system is slow, crashes often, and critical components (like online registration) are constantly breaking down.”

Avigayil B.

Director