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NEONNOW Logo

The next generation of cloud contact center

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NEONNOW - 2026 Pricing, Features, Reviews & Alternatives

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NEONNOW overview

What is NEONNOW?

NEONNOW is a cloud-based contact center platform that has been developed to redefine customer engagement within contact centers. It incorporates advanced technologies, user-friendly functionalities, and scalable solutions to empower businesses of all sizes to succeed in today's ever-changing market.

At the core of NEONNOW is its dedication to enhancing customer experiences. By offering a comprehensive range of features, NEONNOW allows businesses to create personalized interactions that resonate with customers, fostering loyalty and increasing satisfaction. The platform's intelligent call routing ensures that callers are swiftly connected to the most appropriate agents, optimizing efficiency and improving customer satisfaction. Additionally, NEONNOW's AI-powered IVR application utilizes natural language processing to provide tailored customer journeys, automating routine interactions and enabling agents to focus on more complex tasks.

NEONNOW leverages the reliability, scalability, and security of AWS (Amazon Web Services) technology, instilling confidence in businesses to scale their operations and adapt to changing customer demands. Moreover, the platform's no-code environment empowers operational teams to customize workflows, make real-time adjustments, and foster innovation without relying heavily on technical expertise. This flexibility enables businesses to remain agile, responsive, and competitive in today's challenging landscape.

Key benefits of using NEONNOW

NEONNOW delivers the following benefits

- Ultra fast deployment
- Out of the box enterprise grade features
- No-code configuration
- Consumption based pricing models
- Integrations with other business systems

Starting price


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NEONNOW’s user interface

Ease of use rating:

NEONNOW reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

NEONNOW's key features

Most critical features, based on insights from NEONNOW users:

Call recording

All NEONNOW features

Features rating:

Activity dashboard
Agent interface
Alerts/Notifications
API
Automated routing
Automatic call distribution
Call center management
Call list management
Call monitoring
Call reporting
Call routing
Call tracking
Call transfer
Caller id
Chat/Messaging
Chatbot
Collaboration tools
Computer telephony integration
Contact database
Contact management
CRM
Customer history
Customizable reports
Data import/export
Email management
Interaction tracking
IVR
Live chat
Monitoring
Multi-Channel communication
Performance management
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Social media integration
Third-Party integrations
Workforce management

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NEONNOW integrations (2)

Top integrations

NEONNOW support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Documentation
Videos

NEONNOW FAQs

Q. Who are the typical users of NEONNOW?

NEONNOW has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does NEONNOW support?

NEONNOW supports the following languages:
English, French, Spanish


Q. Does NEONNOW offer an API?

Yes, NEONNOW has an API available for use.


Q. What other apps does NEONNOW integrate with?

NEONNOW integrates with the following applications:
ServiceNow, HubSpot CRM


Q. What level of support does NEONNOW offer?

NEONNOW offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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