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Nutshell vs Bigin by Zoho CRM Comparison (2026)

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HubSpot CRM

4.5

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4.4

Zoho CRM

4.3

Good recommendations?

Nutshell

Bigin by Zoho CRM

Overview

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations win more deals, and doesn’t require a full-time admin to manage. Every Nutshell subscription comes with unlimited CRM contacts, data migration assistance, and world-class live support, all at an unbeatable price.

Bigin is a custom-built CRM designed specifically for small businesses, perfectly meeting your unique needs effectively. Unify customer operations and nurture customer relationships efficiently with Bigin's user-friendly interface and simple yet powerful features, all at a pocket-friendly price. .

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

625

321

230

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.7

745

553

174

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“Outlook sync pulls replies into the lead timeline, email templates handle no response follow ups, and audiences let each rep group their own accounts and send a targeted blast without touching a separate marketing tool.”

Brady F.

Onboarding Coordinator

“The structure of company as the record, people hanging off it, and a separate lead for every project at that account matches how our reps actually sell, and the custom pipeline stages with automatic follow-up tasks mean nothing sits untouched.”

Brady F.

Onboarding Coordinator

“I wish that leads could function more completely as orders in and of themselves, with the ability to include percentage based line items such as sales tax or apply discounts to all of the products on a lead.”

Erin J.

Director of Special Projects

Pros

“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”

Glecenda J.

Senior Executive

“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”

Amanda G.

Office Manager

“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”

Clarisa P.

COO

Cons

“The mobile version doesn’t always match the desktop experience and lacks some features, making on-the-go work less smooth for some teams.”

Keagen M.

Business Development Consultant

“The time wasted with the customer service was so high that it made making this determination prohibitively time consuming.”

Amber B.

CEO

“It lacks some functionality with forms, drip campaigns, and merge tags and is not as customizable for exactly what I need, so I’ve had to use some workarounds.”

Melanie B.

Project Specialist

Cons

“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”

Shourya C.

Founding Partner

“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”

Magesh K.

Digital Marketing Specialist

“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”

Alberto D.

Ceo