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Salesforce Sales Cloud vs Nutshell Comparison (2026)

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Salesforce Sales Cloud logo

Salesforce Sales Cloud

Nutshell logo

Nutshell

Overview

Salesforce Sales Cloud offers complete contact, lead and opportunity management, along with marketing automation, social collaboration, and more.

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations win more deals, and doesn’t require a full-time admin to manage. Every Nutshell subscription comes with unlimited CRM contacts, data migration assistance, and world-class live support, all at an unbeatable price.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

13

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

18.8K

5

4

3

2

1

10.3K

6.4K

1.5K

264

166

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

4.4

625

5

4

3

2

1

321

230

59

11

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

Pros

“It is a powerful CRM that helps organize sales processes, improve visibility, and keep customer information structured. Once users understand the system and the workflows are configured properly, it becomes a strong tool for managing customer relationships, tracking opportunities, and improving collaboration across teams.”
Verified reviewer profile picture

Basel E.

IT

“With salesforce cloud , i can see complete view of the customer in seconds like there their billing history , previous conversation , outstanding bill , even the payment link and also its lot easier to update payment methods.”
AD

Arnold D.

Collection lead Iqor

“Salesforce Sales Cloud is a robust and enterprise-grade CRM solution that significantly improves sales process visibility and management. While it requires time to learn and properly configure, it becomes a highly effective tool for tracking pipelines, automating workflows, and generating insights once fully implemented.”
SS

Swaminathan S.

ERC Sr. Associate

Pros

“Outlook sync pulls replies into the lead timeline, email templates handle no response follow ups, and audiences let each rep group their own accounts and send a targeted blast without touching a separate marketing tool.”
BF

Brady F.

Onboarding Coordinator

“The structure of company as the record, people hanging off it, and a separate lead for every project at that account matches how our reps actually sell, and the custom pipeline stages with automatic follow-up tasks mean nothing sits untouched.”
BF

Brady F.

Onboarding Coordinator

“I wish that leads could function more completely as orders in and of themselves, with the ability to include percentage based line items such as sales tax or apply discounts to all of the products on a lead.”
EJ

Erin J.

Director of Special Projects

Cons

“The main drawbacks are the high total cost of ownership and the steep learning curve, as essential features often require expensive add-ons and a dedicated administrator to manage the complex setup. Despite the modern UI, the platform can still feel cluttered and unintuitive, requiring significant training for new users to navigate daily tasks efficiently.”
Verified reviewer profile picture

RAUL M.

Software support

“Ive used it on the sales and integration front to automate campaign set ups - only problem is garbage in - garbage out so there needs to some automated improvements since admins dont always optimize”
MS

Marwa S.

Senior Solutions Engineer

“One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed.”
IW

Isla W.

Sales Operations Manager

Cons

“The mobile version doesn’t always match the desktop experience and lacks some features, making on-the-go work less smooth for some teams.”
KM

Keagen M.

Business Development Consultant

“The time wasted with the customer service was so high that it made making this determination prohibitively time consuming.”
AB

Amber B.

CEO

“It lacks some functionality with forms, drip campaigns, and merge tags and is not as customizable for exactly what I need, so I’ve had to use some workarounds.”
MB

Melanie B.

Project Specialist

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features180
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agent Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Auto-Dialer
  • Automatic Call Distribution
  • Batch Processing
  • Bid Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Catalog Management
  • Change Order Management
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Entry
  • Data Import/Export
  • Data Integration
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Modeling
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • Financial Management
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Job Costing
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Listing Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multiple Projects
  • Onboarding
  • Opportunity Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Price Optimization
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Subscriber Management
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features94
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agent Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Auto-Dialer
  • Automatic Call Distribution
  • Batch Processing
  • Bid Management
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CAN-SPAM Compliance
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Catalog Management
  • Change Order Management
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Entry
  • Data Import/Export
  • Data Integration
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Modeling
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • Financial Management
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Job Costing
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Listing Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multiple Projects
  • Onboarding
  • Opportunity Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Price Optimization
  • Prioritization
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Subscriber Management
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations35
  • 123FormBuilder
  • 3CX
  • AWeber
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Airtable
  • Apollo.io
  • Asana
  • Basecamp
  • BigCommerce
  • Birdeye
  • Box
  • Calendly
  • CallHippo
  • CallRail
  • Campaign Monitor by Marigold
  • Chargebee
  • Checkfront
  • ClearSlide
  • Conga Composer
  • Constant Contact
  • Crowdstack Pro
  • Demio
  • Deskpro
  • Dialpad
  • Docusign
  • Dropbox
  • Dropbox DocSend
  • Dropbox Sign
  • Eventbrite
  • Evernote Teams
  • Expensify
  • Five9
  • Formstack Documents
  • FreshMail
  • Freshcaller
  • GetFeedback
  • GitLab
  • Givebutter
  • GoTo Meeting
  • Gong
  • Google Contacts
  • Google Drive
  • Google Sheets
  • Google Workspace
  • Gravity Forms
  • Housecall Pro
  • HubSpot Agent Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Jotform
  • JustCall
  • Kit
  • Kixie PowerCall & SMS
  • Klaviyo
  • KrispCall
  • Leadpages
  • Litmos
  • LiveChat
  • Mad Mimi
  • MailUp
  • ManyChat
  • Meta for Business
  • Microsoft 365
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Teams
  • MightyCall
  • MightyForms
  • Mixpanel
  • Ninja Forms
  • Notion
  • Olark
  • OnceHub
  • Outreach
  • PandaDoc
  • Podio
  • Procore
  • Professional Services Cloud
  • Pure Chat
  • QuickBooks Online
  • Quo
  • Reply
  • RingCX
  • RingCentral Engage Voice
  • Salesforce Marketing Cloud
  • Salesforce Marketing Cloud Account Engagement
  • Salesloft
  • ServiceM8
  • Slack
  • Smartsheet
  • SurveyMonkey
  • Tableau
  • Teamwork.com
  • Todoist
  • Trello
  • Twitter/X
  • Typeform
  • Unbounce
  • UserVoice
  • Veeva CRM
  • Webinato
  • WordPress
  • WordPress Portal
  • Wufoo
  • Yesware
  • Zapier
  • Zendesk AI
  • Zendesk Suite
  • Zoom Phone
  • ZoomInfo Sales
  • eWebinar
  • mailparser.io
  • Total integrations91
  • 123FormBuilder
  • 3CX
  • AWeber
  • ActiveCampaign
  • Acuity Scheduling
  • AdRoll
  • Airtable
  • Apollo.io
  • Asana
  • Basecamp
  • BigCommerce
  • Birdeye
  • Box
  • Calendly
  • CallHippo
  • CallRail
  • Campaign Monitor by Marigold
  • Chargebee
  • Checkfront
  • ClearSlide
  • Conga Composer
  • Constant Contact
  • Crowdstack Pro
  • Demio
  • Deskpro
  • Dialpad
  • Docusign
  • Dropbox
  • Dropbox DocSend
  • Dropbox Sign
  • Eventbrite
  • Evernote Teams
  • Expensify
  • Five9
  • Formstack Documents
  • FreshMail
  • Freshcaller
  • GetFeedback
  • GitLab
  • Givebutter
  • GoTo Meeting
  • Gong
  • Google Contacts
  • Google Drive
  • Google Sheets
  • Google Workspace
  • Gravity Forms
  • Housecall Pro
  • HubSpot Agent Hub
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Jira
  • Jotform
  • JustCall
  • Kit
  • Kixie PowerCall & SMS
  • Klaviyo
  • KrispCall
  • Leadpages
  • Litmos
  • LiveChat
  • Mad Mimi
  • MailUp
  • ManyChat
  • Meta for Business
  • Microsoft 365
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Teams
  • MightyCall
  • MightyForms
  • Mixpanel
  • Ninja Forms
  • Notion
  • Olark
  • OnceHub
  • Outreach
  • PandaDoc
  • Podio
  • Procore
  • Professional Services Cloud
  • Pure Chat
  • QuickBooks Online
  • Quo
  • Reply
  • RingCX
  • RingCentral Engage Voice
  • Salesforce Marketing Cloud
  • Salesforce Marketing Cloud Account Engagement
  • Salesloft
  • ServiceM8
  • Slack
  • Smartsheet
  • SurveyMonkey
  • Tableau
  • Teamwork.com
  • Todoist
  • Trello
  • Twitter/X
  • Typeform
  • Unbounce
  • UserVoice
  • Veeva CRM
  • Webinato
  • WordPress
  • WordPress Portal
  • Wufoo
  • Yesware
  • Zapier
  • Zendesk AI
  • Zendesk Suite
  • Zoom Phone
  • ZoomInfo Sales
  • eWebinar
  • mailparser.io