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Nutshell vs Copper Comparison (2026)

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Good recommendations?

Nutshell

Copper

Overview

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations win more deals, and doesn’t require a full-time admin to manage. Every Nutshell subscription comes with unlimited CRM contacts, data migration assistance, and world-class live support, all at an unbeatable price.

Designed for businesses using Google Workspace (formerly G Suite), Copper keeps business relationships in one place, automates repetitive tasks, and helps you stay organized with projects and deadlines. Get started in minutes!

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

625

321

230

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.4

622

367

178

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“Outlook sync pulls replies into the lead timeline, email templates handle no response follow ups, and audiences let each rep group their own accounts and send a targeted blast without touching a separate marketing tool.”

Brady F.

Onboarding Coordinator

“The structure of company as the record, people hanging off it, and a separate lead for every project at that account matches how our reps actually sell, and the custom pipeline stages with automatic follow-up tasks mean nothing sits untouched.”

Brady F.

Onboarding Coordinator

“I wish that leads could function more completely as orders in and of themselves, with the ability to include percentage based line items such as sales tax or apply discounts to all of the products on a lead.”

Erin J.

Director of Special Projects

Pros

“Copper provides a comprehensive suite of tools that allows me to track existing clients, identify opportunities, and communicate with different audiences based on their customer profile. ”

James C.

Customer Success Manager

“We can track notes on our clients, organize new inquiries for our services, and increase communication between team members as a result.”

Rich D.

Managing Director

“Tags help me stay organized, and adding custom fields to every record type is very helpful.”

Sarah R.

VP, Client Relations

Cons

“The mobile version doesn’t always match the desktop experience and lacks some features, making on-the-go work less smooth for some teams.”

Keagen M.

Business Development Consultant

“The time wasted with the customer service was so high that it made making this determination prohibitively time consuming.”

Amber B.

CEO

“It lacks some functionality with forms, drip campaigns, and merge tags and is not as customizable for exactly what I need, so I’ve had to use some workarounds.”

Melanie B.

Project Specialist

Cons

“In other words, Copper's training modules are very generic; their support is geared around how to use the platform instead of speaking to a specific need Also, there are Q&A forums and office hours with staff support, but there aren't many video tutorials.”

James C.

Customer Success Manager

“Records that are inadvertently erased cannot be retrieved. If you unintentionally erase all of your contacts without performing a manual backup, that's bad.”

Duaa E.

Researcher

“the gmail extension breaks some basic gmail functionality which I reported probably 2 years ago at this point, with no resolution”

Jon Z.

Director of Sales