Pega CRM Alternatives, Competitors & Similar Software

Features

Total

8

20

features in common

8

features in common

SAP Customer Experience's unique features

Customer Complaint Tracking
Routing
Client Management
Sales Pipeline Management

Pega CRM's unique features

Real Time Reporting
Referral Tracking
Territory Management
Live Chat

Pricing

Starting from

$58/month

Value for money

3.9

0.6

3.3

What users say about SAP Customer Experience's value for money

Read all reviews

The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself.

Diogo T.

SAP also has a great community of developers and professionals who help to share ideas and answer questions when it comes to configuring and customizing their solutions.

AB

Aneesh B.

Categories in common

Features

Total

5

41

20

features in common

5

features in common

ChurnZero's unique features

Surveys & Feedback
Chat/Messaging
Multi-Channel Data Collection
Real Time Data

Pega CRM's unique features

Mobile Access
Monitoring
Live Chat
Support Ticket Management

Pricing

Value for money

4.7

1.4

3.3

What users say about ChurnZero's value for money

Read all reviews

ChurnZero is super easy to use, which makes for an easy rollout process internally. The application has allowed my team to be more proactive and even better, more timely in their proactive outreach.

TS

Thomas S.

Great customer service! my main contract is always happy to help. Great way to keep track of client usage/adoption.

Jordan S.

Categories in common

Features

Total

15

114

20

features in common

15

features in common

Creatio CRM's unique features

Social Promotion
Contract/License Management
Customizable CTAs
Customizable Reports

Pega CRM's unique features

Referral Tracking
Live Chat
Self Service Portal
Alerts / Escalation

Pricing

Starting from

$25/month

Value for money

4.8

1.5

3.3

What users say about Creatio CRM's value for money

Read all reviews

I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.

WL

Will L.

Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.

JS

Justin S.

Categories in common

Features

Total

13

75

20

features in common

13

features in common

SalesNexus' unique features

Scheduled Messaging
Mass Texting
Message Personalization
Mobile Keywords

Pega CRM's unique features

Live Chat
Real Time Reporting
Knowledge Base Management
Monitoring

Pricing

Starting from

$45/month

Value for money

4.4

1.1

3.3

What users say about SalesNexus' value for money

Read all reviews

The custom fields allow us to gear this product to fit our business. The support team is outstanding in their response time and resolving any issues.

CP

Conrad P.

Thanks for this great sample template. It is easy to use and will help me a lot in sales and targets.

ld

lizette d.

Categories in common

Features

Total

12

112

20

features in common

12

features in common

Dynamics 365's unique features

Third Party Integrations
Calendar/Reminder System
For Small Businesses
Financial Management

Pega CRM's unique features

Live Chat
Real Time Reporting
Segmentation
Monitoring

Pricing

Starting from

$50/month

Value for money

4.1

0.8

3.3

What users say about Dynamics 365's value for money

Read all reviews

The planning and financial organization helps the sales rise, helps keep good records of clients in line. Very user friendly if you know your computer well.

Emmanuel C.

Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.

sg

shelly g.

Categories in common

Features

Total

15

78

20

features in common

15

features in common

Pipeliner CRM's unique features

Opportunity Management
Projections
Product Catalog
Role-Based Permissions

Pega CRM's unique features

Support Ticket Management
Self Service Portal
Knowledge Base Management
Alerts / Escalation

Pricing

Value for money

4.5

1.2

3.3

What users say about Pipeliner CRM's value for money

Read all reviews

So, Pipeliner CRM is the kind of CRM that I recommend for anyone who wishes to be successful in his sales activities and digital marketing in general.

CN

Charles N.

The support team has been excellent, and their marketing team does a great job of promoting helpful content as far as sales best practices and use of their product.

TW

Tyler W.

Categories in common

Features

Total

6

19

20

features in common

6

features in common

Prophet CRM's unique features

Email Tracking
Contact Database
Search/Filter
Prospecting Tools

Pega CRM's unique features

Email Management
Customer Database
Reporting/Analytics
Referral Tracking

Pricing

Starting from

$179.4

Value for money

4.0

0.7

3.3

What users say about Prophet CRM's value for money

Read all reviews

What i like the best about Prophet CRM is that it is very user friendly and its customer service is always there to help us.

LM

Loreto M.

Plus the ability to add Outlook tasks directly from the user opportunities I am entering is fantastic to remind me of future times to reach back out.

JM

Jon M.

Categories in common

Features

Total

6

8

20

features in common

6

features in common

Mogo CRM's unique features

API
Opportunity Management

Pega CRM's unique features

Real Time Reporting
Customer Database
Reporting/Analytics
Referral Tracking

Categories in common

CRM

Features

Total

17

205

20

features in common

17

features in common

Salesforce Sales Cloud's unique features

Multi-Channel Marketing
Correlation Analysis
For Insurance Industry
Bid Management

Pega CRM's unique features

Alerts / Escalation
Knowledge Base Management
Support Ticket Management

Pricing

Value for money

4.0

0.7

3.3

What users say about Salesforce Sales Cloud's value for money

Read all reviews

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

SS

Shanta S.

Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.

Oliver L.

Categories in common

Features

Total

10

35

20

features in common

10

features in common

Infor CRM's unique features

Customer Engagement
For Insurance Industry
Social Media Monitoring
Social Media Integration

Pega CRM's unique features

Real Time Reporting
Support Ticket Management
Segmentation
Referral Tracking

Pricing

Starting from

$65

Value for money

3.1

0.2

3.3

What users say about Infor CRM's value for money

Read all reviews

My company lost so many customers because the implementation of CRM Infor was a disaster. Hundreds of wrong orders because the system couldn't handle the growth of our company.

Michael D.

It does its own versioning and security, and if you understand it well, it can be your best friend. Also, with all of that, it is very SOX friendly.

EB

Elaena B.

Categories in common

Features

Total

5

8

20

features in common

5

features in common

iGlobe CRM for Office 365's unique features

Calendar/Reminder System
Marketing Automation
Document Storage

Pega CRM's unique features

Segmentation
Reporting/Analytics
Territory Management
Support Ticket Management

Categories in common

CRM

Features

Total

10

51

20

features in common

10

features in common

Quiddity's unique features

Contact Database
Activity Tracking
Calendar Management
Task Planning

Pega CRM's unique features

Self Service Portal
Customer Database
Knowledge Base Management
Support Ticket Management

Categories in common

CRM

Features

Total

8

88

20

features in common

8

features in common

Salesforce.org Nonprofit Cloud's unique features

Credit Card Processing
Customizable Templates
Social Media Management
Group Management

Pega CRM's unique features

Interaction Tracking
Referral Tracking
Support Ticket Management
Monitoring

Pricing

Value for money

4.5

1.2

3.3

What users say about Salesforce.org Nonprofit Cloud's value for money

Read all reviews

We are ecstatic to have this program in order to grow and enhance our organization. It has been the best thing we have purchased.

Michelle B.

This makes me have to divide the work that needs to be processed into multiple steps, which can be really frustrating and confusing to others that take over pre-established processes.

AR

Anonymous Reviewer

Categories in common

CRM

Features

Total

9

68

20

features in common

9

features in common

Missive's unique features

Customizable Fields
Auto-Responders
Calendar Sync
Real Time Notifications

Pega CRM's unique features

Interaction Tracking
Referral Tracking
Monitoring
Email Marketing

Pricing

Starting from

$0/month

Value for money

4.7

1.4

3.3

What users say about Missive's value for money

Read all reviews

Great software - constantly being updated with new features and the support team is fantastic. Very easy to implement to our team, and now we couldn't operate without it.

AR

Anonymous Reviewer

They pack a ton of incredibly useful features into a super clean, easy to use UI. They also have a ton of power features like keyboard shortcuts and rules that help me keep my inbox sane.

Andrew R.

Categories in common

CRM

Features

Total

17

205

20

features in common

17

features in common

Zoho CRM's unique features

Social Promotion
Project Management
Churn Management
Customizable Fields

Pega CRM's unique features

Knowledge Base Management
Self Service Portal
Support Ticket Management

Pricing

Starting from

$0/month

Value for money

4.3

1.0

3.3

What users say about Zoho CRM's value for money

Read all reviews

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.

Max P.

You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

UB

Umair B.

Categories in common

Features

Total

12

181

20

features in common

12

features in common

Zendesk's unique features

Customer Engagement
Task Management
Tagging
Customer History

Pega CRM's unique features

Quotes/Estimates
Email Marketing
Segmentation
Monitoring

Pricing

Starting from

$49/month

Value for money

4.1

0.8

3.3

What users say about Zendesk's value for money

Read all reviews

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Features

Total

10

50

20

features in common

10

features in common

Nimble's unique features

Contact Database
Forecasting
Lead Segmentation
Proposal Generation

Pega CRM's unique features

Self Service Portal
Support Ticket Management
Knowledge Base Management
Referral Tracking

Pricing

Starting from

$25/month

Value for money

4.3

1.0

3.3

What users say about Nimble's value for money

Read all reviews

Nimble is a great app that helps to keep great interactions with our customers. It helps to track the relationship between each clients and what they need in real time.

akinlotan s.

We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.

JG

Jeffrey G.

Categories in common

Features

Total

15

127

20

features in common

15

features in common

Insightly's unique features

Configurable Workflow
Goal Setting / Tracking
File Management
Contract/License Management

Pega CRM's unique features

Support Ticket Management
Live Chat
Knowledge Base Management
Alerts / Escalation

Pricing

Starting from

$29/month

Value for money

3.9

0.6

3.3

What users say about Insightly's value for money

Read all reviews

API changes caused fatal errors in several of our integrations over the course of our time with Insightly. User interface was never the prettiest.

AR

Anonymous Reviewer

Insightly CRM is a great option to consider, it has all the needed features like dashboard, process workflow, lead management, opportunities , converting opportunities to project, etc.

NA

Nawar A.

Categories in common

Features

Total

6

153

20

features in common

6

features in common

ECOUNT's unique features

Kitting
Vendor Managed Inventory
Alerts/Notifications
Supply Chain Management

Pega CRM's unique features

Segmentation
Territory Management
Monitoring
Referral Tracking

Pricing

Starting from

$55/month

Value for money

4.8

1.5

3.3

What users say about ECOUNT's value for money

Read all reviews

It is overall easy to use and the price is awesome. Users of Cloud ERP are growing, and if the company polishes here and there of this product, it'll earn popularity and will grow in the market.

KW

Kate W.

In addition, their prices are affordable for even the smallest of companies. Their software is powerful, option rich and comes with the best of customer service.

IB

Iris B.

Categories in common

CRM

Features

Total

17

114

20

features in common

17

features in common

Zendesk Sell's unique features

Shared Contacts
Prospecting Tools
Customer Service Analytics
Template Management

Pega CRM's unique features

Alerts / Escalation
Real Time Reporting
Monitoring

Pricing

Starting from

$19/month

Value for money

4.1

0.8

3.3

What users say about Zendesk Sell's value for money

Read all reviews

Zendesk has the worst customer service, which is crazy because they are a customer service platform. Not many third-party integrations.

Brenden S.

If you are already a Zendesk user, then I definitely recommend choosing Zendesk Sell as a way to expand reach and get higher quality leads. As with Zendesk, I love the simplicity of the program.

OS

Olivia S.

Categories in common

Features

Total

14

87

20

features in common

14

features in common

Nutshell's unique features

Document Storage
Lead Capture
Pipeline Management
Workflow Management

Pega CRM's unique features

Live Chat
Self Service Portal
Knowledge Base Management
Support Ticket Management

Pricing

Starting from

$27/month

Value for money

4.3

1.0

3.3

What users say about Nutshell's value for money

Read all reviews

Ease of use, easy integration, great customer support, easy to learn and solid documentation, and many more.

JM

Jean-Marie K.

I hate the way the tagging system works. I hate the data import/export process is over complicated.

SS

Stacie S.

Categories in common

Features

Total

11

64

20

features in common

11

features in common

HubSpot Sales Hub's unique features

Search/Filter
Task Management
Document Management
Workflow Management

Pega CRM's unique features

Segmentation
Knowledge Base Management
Internal Chat Integration
Self Service Portal

Pricing

Starting from

$50/month

Value for money

4.2

0.9

3.3

What users say about HubSpot Sales Hub's value for money

Read all reviews

It works great in terms of keeping track of opportunities, leads, customers etc. I also like that you can log (and track) your emails, notes, calls, and the like.

AR

Anonymous Reviewer

Deal/contact creation and management is user-friendly and easy, and love the ability to push tasks to myself. I especially love the integration with gmail.

MP

Mal P.

Categories in common

Features

Total

11

59

20

features in common

11

features in common

Less Annoying CRM's unique features

FAQ
Source Tracking
Lead Nurturing
Lead Capture

Pega CRM's unique features

Real Time Reporting
Email Management
Knowledge Base Management
Quotes/Estimates

Pricing

Starting from

$15/month

Value for money

4.9

1.6

3.3

What users say about Less Annoying CRM's value for money

Read all reviews

I have created some awesome systems for tracking referrals and testimonials thanks to their suggestions.

JM

Jessica M.

The best feature is that the customer service is as advertised, this company really does help. They also understand our industry which helps in the transition to and use of the product.

DW

David W.

Categories in common

Features

Total

14

145

20

features in common

14

features in common

Salesflare's unique features

Third Party Integrations
Data Synchronization
Activity Tracking
Help Desk Management

Pega CRM's unique features

Territory Management
Quotes/Estimates
Knowledge Base Management
Support Ticket Management

Pricing

Starting from

$29/month

Value for money

4.8

1.5

3.3

What users say about Salesflare's value for money

Read all reviews

Overall love the product and ease of use and have recommended to several friends at other companies.

KC

Kimberly C.

The staff is always helpful and eager to help resolve any questions you may have. A pleasure to work with for sure.

HO

Heather O.

Categories in common

Features

Total

7

120

20

features in common

7

features in common

SAP Business One's unique features

Multi-Location
Lead Generation
Contact Database
Quality Management

Pega CRM's unique features

Email Management
Support Ticket Management
Customer Database
Monitoring

Pricing

Value for money

4.0

0.7

3.3

What users say about SAP Business One's value for money

Read all reviews

The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software.

NE

Nathan E.

Overall, the system is a good value for the money. It is a favorite amongst my colleagues and I would recommend it to anyone who is in the decision making process.

NB

Nina B.

Categories in common

CRM

Features

Total

15

96

20

features in common

15

features in common

HubSpot CRM's unique features

Customer Service Analytics
Workflow Management
Scheduling
Alerts/Notifications

Pega CRM's unique features

Support Ticket Management
Real Time Reporting
Knowledge Base Management
Alerts / Escalation

Pricing

Starting from

$0

Value for money

4.4

1.1

3.3

What users say about HubSpot CRM's value for money

Read all reviews

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.

AR

Anonymous Reviewer

It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.

CH

Cherie H.

Categories in common

Features

Total

14

232

20

features in common

14

features in common

Quickbase's unique features

Document Coding & Control
Maintenance Management
Reminders
Customizable Fields

Pega CRM's unique features

Live Chat
Email Marketing
Knowledge Base Management
Monitoring

Pricing

Starting from

$600/year

Value for money

4.1

0.8

3.3

What users say about Quickbase's value for money

Read all reviews

It’s feels like 1990 MySpace you have to build it out like we kids with nothing to do but hook up our myspace page. So if you like that then its cool.

RS

Rob S.

Quick & easy to understand- very intuitive. Quickbase support- Their Customer Care team is outstanding and there's a wealth of information available through the webinars, help, knowledge base etc.

Tamika G.

Categories in common

Features

Total

12

127

20

features in common

12

features in common

Freshdesk's unique features

Support Ticket Tracking
Archiving & Retention
Customer Segmentation
Call Routing

Pega CRM's unique features

Quotes/Estimates
Email Marketing
Segmentation
Lead Management

Pricing

Starting from

$0

Value for money

4.4

1.1

3.3

What users say about Freshdesk's value for money

Read all reviews

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

KA

Kemal A.

Categories in common

Features

Total

16

159

20

features in common

16

features in common

Pipedrive's unique features

Relationship Tracking
Pipeline Reports
For Startups
Data Synchronization

Pega CRM's unique features

Alerts / Escalation
Support Ticket Management
Real Time Reporting
Knowledge Base Management

Pricing

Starting from

$15/month

Value for money

4.4

1.1

3.3

What users say about Pipedrive's value for money

Read all reviews

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.

AR

Anonymous Reviewer

The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.

JB

John B.

Categories in common

Features

Total

17

333

20

features in common

17

features in common

Caspio's unique features

Ad hoc Query
Recurring Orders
Reorder Management
Workflow Configuration

Pega CRM's unique features

Live Chat
Monitoring
Support Ticket Management

Pricing

Starting from

$0

Value for money

4.4

1.1

3.3

What users say about Caspio's value for money

Read all reviews

I really love Caspio, The Customer Service is wonderful, it is an easy application to get up to speed on and provides so much benefit.

TG

Tzofit G.

Caspio was great to use. It took us very little time to learn it and we were able to build a secure database that provides great information to our students.

KM

Kevin M.

Categories in common

Features

Total

15

396

20

features in common

15

features in common

Bitrix24's unique features

Case Management
Forms Automation
Discount Management
Predictive Dialer

Pega CRM's unique features

Referral Tracking
Monitoring
Real Time Reporting
Alerts / Escalation

Pricing

Starting from

$39/month

Value for money

4.2

0.9

3.3

What users say about Bitrix24's value for money

Read all reviews

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Categories in common

Features

Total

7

66

20

features in common

7

features in common

Convoso's unique features

Queue Management
Inbound Call Center
API
Callback Scheduling

Pega CRM's unique features

Segmentation
Support Ticket Management
Territory Management
Quotes/Estimates

Pricing

Starting from

$90/month

Value for money

4.3

1.0

3.3

What users say about Convoso's value for money

Read all reviews

It has allowed for greater expansion of the business at a much faster clip. We are very pleased with our decision to go with Convoso.

BH

Brian H.

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Categories in common

CRM

Features

Total

10

75

20

features in common

10

features in common

HappyFox Help Desk's unique features

Rules-Based Workflow
Real Time Notifications
Social Media Monitoring
Customer Segmentation

Pega CRM's unique features

Real Time Reporting
Territory Management
Segmentation
Referral Tracking

Pricing

Starting from

$39/month

Value for money

4.5

1.2

3.3

What users say about HappyFox Help Desk's value for money

Read all reviews

Ease of use, low cost, scalable packages, solid integrations, and some of the best support we've worked clearly describe Happy Fox.

KL

Kevin L.

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.

SA

Sharon A.

Categories in common

Knowledge Base

Features

Total

11

107

20

features in common

11

features in common

SysAid's unique features

Knowledge Management
Contract/License Management
Activity Dashboard
IT Asset Tracking

Pega CRM's unique features

Quotes/Estimates
Segmentation
Internal Chat Integration
Lead Management

Pricing

Value for money

4.5

1.2

3.3

What users say about SysAid's value for money

Read all reviews

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.

BS

Bob S.

Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.

CN

Coy N.

Categories in common

Knowledge Base

Features

Total

15

50

20

features in common

15

features in common

Pega CRM Alternatives & Competitors

Top 10 free alternatives

SAP Customer Experience

ChurnZero

Creatio CRM

SalesNexus

Dynamics 365

Pipeliner CRM

Prophet CRM

Mogo CRM

Salesforce Sales Cloud

Infor CRM

iGlobe CRM for Office 365

Quiddity

Salesforce.org Nonprofit Cloud

Missive

Zoho CRM

Zendesk

Nimble

Insightly

ECOUNT

Zendesk Sell

Nutshell

HubSpot Sales Hub

Less Annoying CRM

Salesflare

SAP Business One

HubSpot CRM

Quickbase

Freshdesk

Pipedrive

Caspio

Bitrix24

Convoso

HappyFox Help Desk

SysAid

NetSuite CRM