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Pipedrive vs Nutshell Comparison (2026)

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Good recommendations?

Pipedrive

Nutshell

Overview

Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations win more deals, and doesn’t require a full-time admin to manage. Every Nutshell subscription comes with unlimited CRM contacts, data migration assistance, and world-class live support, all at an unbeatable price.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

1.9K

896

139

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

4.4

625

321

230

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“On top of this, the automation features (like activity reminders and workflow triggers) save time on repetition tasks, and the integrations with email and other tools keep everything in one place.”

Jonathon B.

Senor Content Manager

“Signed up for the Campaigns email feature and spent a month building my CRM around it. Because of how 25 contacts were sourced, Pipedrive locked double opt-in across my entire account, blocking campaigns to all ~560 of my contacts, including 25-year relationships.”

Mark F.

Licensed Real Estate Salesperson

“The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal.”

Marquita V.

SALES MANAGER

Pros

“Outlook sync pulls replies into the lead timeline, email templates handle no response follow ups, and audiences let each rep group their own accounts and send a targeted blast without touching a separate marketing tool.”

Brady F.

Onboarding Coordinator

“The structure of company as the record, people hanging off it, and a separate lead for every project at that account matches how our reps actually sell, and the custom pipeline stages with automatic follow-up tasks mean nothing sits untouched.”

Brady F.

Onboarding Coordinator

“I wish that leads could function more completely as orders in and of themselves, with the ability to include percentage based line items such as sales tax or apply discounts to all of the products on a lead.”

Erin J.

Director of Special Projects

Cons

“I feel I was duped into a product that routed all their email marketing campaign features with zero mention (even fine print), that they can (and will) require you to obtain consent from every one of your contacts before sending me an email campaign to one.”

Mark F.

Licensed Real Estate Salesperson

“If you try to create some of the more complex reports you run into a dead end rather quickly. While the basic functions of Pipedrive are great, creating a customized dashboard is much more of a pain-in-the-neck than it should be.”

Ihor B.

Senior Software Engineer

“I feel like Pipedrive has limited reporting capabilities. While the dashboard is a great feature, I wish it had more reporting functionality.”

Amber S.

Business Administrator

Cons

“The mobile version doesn’t always match the desktop experience and lacks some features, making on-the-go work less smooth for some teams.”

Keagen M.

Business Development Consultant

“The time wasted with the customer service was so high that it made making this determination prohibitively time consuming.”

Amber B.

CEO

“It lacks some functionality with forms, drip campaigns, and merge tags and is not as customizable for exactly what I need, so I’ve had to use some workarounds.”

Melanie B.

Project Specialist