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ProcedureFlow Logo

Cloud-based knowledge management software

Table of Contents

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ProcedureFlow - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ProcedureFlow overview

What is ProcedureFlow?

ProcedureFlow is a cloud-based knowledge management system that offers enterprises a single platform from which to create and manage standard operating procedures. Incorporating a simple flowchart editor, approval system and change notifications, ProcedureFlow aims to deliver a user-friendly knowledge management solution.

Designed to manage company processes effectively, ProcedureFlow equips users with the technology to represent expert knowledge as a visual map. With ProcedureFlow’s content management system, users can select shapes and add text and images in order to produce small hyperlinked flowcharts. By creating compact flowcharts, ProcedureFlow intends to guide users through company processes in a logical and efficient way.

To enhance user engagement, ProcedureFlow allows team members to suggest process changes in a draft. Using a side-by-side comparison, ProcedureFlow permits users to view and approve process changes quickly and conveniently. Moreover, since ProcedureFlow facilitates change notifications, users ensure that all team members have the most up-to-date information.

Besides content creation, ProcedureFlow enables users to manage user invites and permissions. With ProcedureFlow’s user management functionality, users can add relevant members and assign process ownership levels easily without IT assistance.

Starting price

20per user /
per month

Alternatives

with better value for money

ProcedureFlow’s user interface

Ease of use rating:

ProcedureFlow pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(2)
5(25)

What do users say about ProcedureFlow?

I was able to hand the project off to another employee easily without much training.


Who uses ProcedureFlow?

Based on 27 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Automotive
Financial Services

Use cases

Call Center Workforce Management

ProcedureFlow's key features

Most critical features, based on insights from ProcedureFlow users:

Reporting/Analytics

All ProcedureFlow features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Notifications
Call scripting
Collaboration tools
Content management
Decision support
Drag & drop
Full text search
Knowledge base management
Live chat
Monitoring
Performance management
Reporting/Analytics
Self service portal
Text editing
Third-Party integrations
Workflow management

ProcedureFlow alternatives

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20

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Per month

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ProcedureFlow pricing

Value for money rating:

Starting from

20

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ProcedureFlow price and value

Value for money rating:

To see what individual users think of ProcedureFlow's price and value, check out the review snippets below.

“I was able to hand the project off to another employee easily without much training.”
Verified reviewer profile picture

Thomas B.

Parts General Manager

ProcedureFlow integrations (1)

Integrations rated by users

We looked at 27 user reviews to identify which products are mentioned as ProcedureFlow integrations and how users feel about them.

Talkdesk logo
Talkdesk

Integration rating: 5.0 (1)

That is how we complete calls and integration is critical for efficiency.

OD

Olga D.

Pharmacist

ProcedureFlow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation
Live Online
Webinars

ProcedureFlow FAQs

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