App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Avid CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM Software in Outlook
Table of Contents
Is this product right for your business?
Find out with a
Avid CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Avid CRM overview
What is Avid CRM?
Getting Prophet CRM for Outlook Means:
No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Assistance
Navigation
Adaptability
Intuitiveness
Stability
Responsiveness
Avid CRM’s user interface
Avid CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
3.9
Ease of use
4.0
Customer support
4.4
Reviews sentiment
What do users say about Avid CRM?
Reviewers appreciate Avid CRM’s strong integration with Outlook, user-friendly design, and responsive customer support, which they say makes onboarding and daily use straightforward. They find training resources helpful and report that their teams can quickly adapt to the system, benefiting from features that support sales management and organization. Some mention the customization options as valuable for different business needs.
Users report issues with performance, including slow loading times, occasional crashes, and lag, especially with large datasets. They feel the interface can be clunky and unintuitive at times, and note that technical glitches and bugs sometimes disrupt workflow, requiring frequent support.
Select to learn more
Who uses Avid CRM?
Based on 138 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Avid CRM's key features
Most critical features, based on insights from Avid CRM users:
All Avid CRM features
Features rating:
Avid CRM alternatives
Avid CRM
Starting from
25
/user
Per month
Bigin by Zoho CRM
Starting from
7
Per year
monday CRM
Starting from
12
Per month
Copper
Starting from
12
Per month
Avid CRM pricing
Value for money rating:
Starting from
25
/user
Per month
User opinions about Avid CRM price and value
Value for money rating:
To see what individual users think of Avid CRM's price and value, check out the review snippets below.
Loreto M.
Inventory Analyst
Jon M.
Director of Sales
Avid CRM integrations (1)
Top integrations
Avid CRM customer support
What do users say about Avid CRM customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of Avid CRM customer support.
A large number of users highlight Avid CRM's customer support as prompt, helpful, and consistently responsive.
Widely noted by reviewers, the support team is knowledgeable, patient, and provides outstanding personal assistance.
A minority of users report difficulty reaching support or receiving effective solutions to their issues.
Support options
Training options
To see what individual users say about Avid CRM's customer support, check out the review snippets below.
“i) Easy to use and install, (ii) people at Avidian are extremely helpful, patient, and responsive, and (iii) the add-in feature to Outlook (I do not need to duplicate my work between the CRM and Outlook)”
Jay F.
Partner
“Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops.”
Jennifer B.
Senior Development Director
“It was hard to get in touch with customer support. And it runs pretty slow when uploading docs and bringing up Outlook.”
Jenna W.
Owner
Avid CRM FAQs
Avid CRM has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Avid CRM?
Avid CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Avid CRM support?
Avid CRM supports the following languages:
English
Q. Does Avid CRM support mobile devices?
Avid CRM supports the following devices:
Android, iPad, iPhone
Q. Does Avid CRM offer an API?
No, Avid CRM does not have an API available.
Q. What level of support does Avid CRM offer?
Avid CRM offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk
Popular comparisons with Avid CRM
