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Hospitality technology platform

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RateTiger Pricing, Features, Reviews and Alternatives

RateTiger FAQs

Q. What type of pricing plans does RateTiger offer?

RateTiger has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of RateTiger?

RateTiger has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does RateTiger support?

RateTiger supports the following languages:
English


Q. Does RateTiger support mobile devices?

RateTiger supports the following devices:
Android


Q. Does RateTiger offer an API?

No, RateTiger does not have an API available.


Q. What level of support does RateTiger offer?

RateTiger offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Chat

RateTiger product overview

Price starts from

69

/user

Per month

What is RateTiger?

RateTiger is a hospitality technology platform designed to help hotels with channel management, reservation management, direct booking, content management, rate intelligence and online connectivity. It allows hotels of all sizes including chains to manage rate and availability across online sales channels, receive reservations, monitor competitors'pricing strategy, maintain rate parity and keep track of performance.

Key benefits of using RateTiger

RateTiger brings all aspects of hotel online sales making it a one-stop solution for hoteliers. The platform offers hotels to manage hotel online sales and connectivity at a central and individual level with defined access control. The platform provides real-time actionable insights to track KPIs and optimize team efficiency, all in real-time.

- Publish all your available rooms across all booking channels – all the time
- 100% reservation delivery between OTA & systems including confirmations, modification, and rebooking
- Seamless 2-way XML integration with 450+ OTAs
- Real-time ARI updates to channels
- Reservation Delivery into the hotel system
- Connect to global and regional channels including Booking.com, Expedia, Airbnb, Agoda, HRS, Google Hotel Ads
- Connect to the world’s main GDSs - Amadeus, Sabre & Travelport (Galileo & Worldspan)
- Distribute to Tour Operators, Wholesalers, and offline channels
- Drive more direct bookings with a responsive mobile-first booking engine
- Website design and development
ISO certified, PCI, GDPR Compliant

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Chat

Training options

Webinars
In Person
Documentation
Live Online

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Why am I seeing this?

RateTiger pricing information

Value for money

4.6

/5

37

Starting from

69

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RateTiger features

Functionality

4.4

/5

37

Total features

92

5 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access

Functionality contenders

RateTiger users reviews

Overall Rating

4.5

/5

37

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10
Rating distribution

5

4

3

2

1

23

13

0

0

1

Pros
User friendly and accurate user friendly and accurate user friendly and accurate user friendly and accurate.
The product itself and amazing patience to our continuous questions. They have been supporting us unconditionally.
I am very happy with the product & support and highly recommend other hotels in the region to use it.
Cons
You can only hide Widgets BUT not Settings which is quite unsafe again. Before I have raised a Question why there is no Password reset option then it was added in login page.
Some reservations isn't delievered at all and it's very frustrating with downtime.
Glitches and errors in transmission for MLOS etc.

Overall rating contenders

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Alankar B.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ratetiger - Ease of distribution & Excellent support team

Reviewed 5 years ago

My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this software.Single window operation is must tool when you compare to other similar product.Pricing is the one issue which they can work out specially with long standing client - mainly in price sensitive market like Dubai.

Pros

Best part of the software is customer support , wherever you stuck just drop an email to support team & they make sure query resolved.Its single window use for inventory , rate , stop sale , LOS is USP. We are using them since last 06 years and keep recommending to our peers as well.This software is very user friendly , which comes so handy during training session with new staff.

Cons

Pricing - Mainly for long time associate they should reduce pricing or try to add new features like Live OS or revenue management tool without any charges.

Vendor response

Dear Alankar, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger

AR
AvatarImg

Verified reviewer

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Manage Your Inventory

Reviewed 3 years ago

Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels , Which impact positivily direct on the customer satisfaction and increase in the same time the productivity and reduce waste times and concentrate in the real business .

Pros

The Software of ratetiger make the life easy in regards of controlling the inventory , price , rate shopper ,price analysis and morover managing rates , the software easy to use and integration process with suppliers and the system is very efficient and easy . There are many features available in the software that enables you to easily control the product you sell and get seameless Experience .

Cons

The features of the software are very efficient and professional , we were able to connect the system to the booking engine very easily plus ability to connect with the most metasearch sites , and even guest experience sites as well.

Vendor response

Dear Patron, We would like to thank you for your review and rating. Its our privilege and pleasure to have received such positive inputs. Your feedback encourages us to work harder and continue to provide you with world-class products and support. We look forward to our continued association in the coming years. Have a great day! Best regards, Team RateTiger

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Sandeep G.

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Overbooking, rude staff, do not use.

Reviewed 5 months ago

Overbooking, staff very rude, management not responsive. Do not make this mistake.

Pros

Cheap, but you pay peanuts, you get monkeys like these guys.

Cons

Overbooking, rude staff, non responsive management

JL
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Jani L.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome

Reviewed 5 years ago

Our main benefit is that all the rate changes we do can be handled and delivered via RateTiger, so we don't need to worry about rate parity.

Pros

From my point of view RateTiger is intuitive and easy to use. I am able to manage each channel separately or all together and it is pretty simple to do so.

Cons

We set up RateTiger for the new property during October 201 and mostly the set up is pretty simple, we encountered some challenges. How ever, these challenges were mostly in OTAs end, not RateTiger's (ant nothing major, just some restrictions in OTA's end for room amounts and room type names).

Vendor response

Dear Jani, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger

AR
AvatarImg

Verified reviewer

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great tool for a good price

Reviewed 2 years ago

Easy to use product, helps to reduce daily workload a lot.

Pros

Implementation was well planned, took a bit longer than scheduled. Support is fast and effective Very small downtime and errors

Cons

Support was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine.

Vendor response

Hi Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple!

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