Smartlook vs LiveSession 

HubSpot Marketing Hub

Hotjar

Lucky Orange

Contentsquare

Mouseflow

Fullstory

Compare Smartlook and LiveSession  based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.

Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps, non-sampled session replays, funnels, form analytics and feedback campaigns. 
More than 165.000 clients trust Mouseflow to help them improve their website experiences.

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels. Not just numbers and graphs, Smartlook will help you truly understand your users' actions.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Audit Trail

Behavior Tracking

Behavioral Analytics

Cohort Analysis

Collaboration Tools

Conversion Rate Optimization

Conversion Tracking

Customer Activity Tracking

Customer Experience Management

Customer Journey Mapping

Customer Profiles

Customer Segmentation

Dashboard

Data Coding

Data Storage Management

Data Visualization

Dynamic Content

Element Analytics

Engagement Tracking

For Mobile

For Sales Teams/Organizations

For Websites

Funnel Analysis

Heatmaps

In-App Events Tracking

Incident Management

Interactive Reports

Issue Management

Issue Tracking

Keyword Tracking

Knowledge Management

Media Analytics

Mobile Access

Multi-Channel Attribution

Multi-Channel Data Collection

Multi-Language

Multiple Site Management

Multiple User Accounts

Pageview Tracking

Performance Metrics

Predictive Analytics

Product Data Management

Qualitative Comparative Analysis

Quantitative Analysis

Real-Time Monitoring

Referral Tracking

Reporting/Analytics

Retention Tracking

Screen Activity Recording

Search/Filter

Sentiment Analysis

Session Recording

Single Sign On

Site Search Tracking

Statistical Analysis

Tagging

Text Analysis

Time on Site Tracking

Transaction Monitoring

Usability Testing

User Interaction Tracking

User Journeys

User Research Analysis

Visitor Tracking

Visual Analytics

Web Traffic Reporting

Website Analytics

Smartlook

Android

Web-based

iPad

iPhone

Head of Products

Great app to do qualitative analytics in user's natural environment helping faster product development. This enables better prioritisation decisions.

Manager

Smart look is brilliant to see what your visitor is doing on your site it really helps us in improving our website and making it user freindly.

Director

I found it very disappointing that I was only offered a credit and not a refund of the VAT that should not have been charged to a UK based business.

Web Designer

The administrative panel is easy and intuitive allowing you to quickly access your clients' accounts. The price is the best and the free account is excellent with few limitations.

Online Marketing Manager

It is a great tool to monitor incoming traffic (with sources), and to track their movements on the website in order to improve the user experience on the website. It is a great feedback tool.

Photographer

Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.

Integrated and Digital Marketing Strategist

Really good tool to use that gives good insights - does what it does well.

Designer

The customer support for free version was excellent. They helped me even in the free plan.

Consultant

Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.

Compared with other Big tools like Hubspot, Smartlook it's much more agile and easy to use.

Smartlook has a clean UI and it's easy to set up.

Bsuiness Strategist

Will pay more than you get. Data will disappear any day, Application filters don't work.

Heatmaps also does not show % clicks on map, so missing some crucial analytical data.

Product Operations Manager

Great, couldnt expect more. Grat integrations available as well.

Head of Product

Smartlook is very easy to integrate in multiple ways and Easy to use.

Head of Product Design

And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.

Marketing Manager

The only negative - free version has limited options.

Smartlook is easy to use. I was able to quickly set up a heatmap and see results.

Smartlook screenshot: Session Replay

Smartlook screenshot: Heatmaps

Smartlook screenshot: Funnels

Smartlook screenshot: Events

Smartlook screenshot: Dashboards

Large Enterprises

Mid Size Business

Public Administrations

Small Business

Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.

Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app. 

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

LiveSession: Product analytics but simple. Blend quantitative and qualitative data for better product decisions.

Ad hoc Analysis

Campaign Analytics

Campaign Management

Customizable Reports

Real-Time Analytics

Real-Time Reporting

Reporting & Statistics

LiveSession 

Founder & CEO

We switched to LiveSession and loved it instantly. Customer service is always there to help if you need anything, and the tool itself is very nice too.

Customer Success Specialist

I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure.

Product Designer

Overall I love the UI and find it intuitive. I'd like it to be more reliable for browser rexordings.

They listen for feedback and implement features quite quickly it makes them more compelling than other large competitors. The progress during a year or so we use the service has been quite impressive.

Owner

LiveSession shows me all of the basics, with great opportunities to dive deeper into data, site visitors, and ways to capitalize on the visits.

Digital Marketing

Affordable monitoring customer behaviour tool with great analyse and tracking they offer.

Chief Experience Officer

So far, I don't have anything that I have disliked about LiveSession.

The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live.

This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website.

Frontend Lead

The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick.

Smartlook vs LiveSession Comparison

Smartlook

LiveSession

Overview

Video & Screenshots

Pricing

User reviews

Key features

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