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Smartlook vs LiveSession Comparison (2026)

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Good recommendations?

Smartlook logo

Smartlook

LiveSession  logo

LiveSession

Overview

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

LiveSession: Product analytics but simple. Blend quantitative and qualitative data for better product decisions.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

65

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

136

5

4

3

2

1

100

30

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

28

5

4

3

2

1

21

4

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

“the dasboard metrics are not entirely customizable”
TC

Tarnika C.

Product Operations Manager

“It includes a mobile app, is accessible for free, and offers premium customers access to additional tools and functions, which is really helpful to me.”
AT

Atour T.

Analyst

“In particular, I really appreciate the real-time chat that allows to improve the conversion rate for those users who are not sure to get registered on your website.”
Verified reviewer profile picture

Maria L.

COO

Pros

“Good documentation to set it up and the privacy settings for not running the software on certain URLs is nice.”
DC

Dan C.

Principal Software Developer

Cons

“The tool does not work will when you have additional JS files in the page.”
KP

Khushbu P.

SEO Executive

“The least things about smartlook is that it doesn't show accurate data of cities.”
TI

Tariq I.

Full Stack Developer

“I do not like that all data is blocked after 1500 monthly visits on the free version — for all websites contained in one account.”
Verified reviewer profile picture

Sean M.

Owner — Digital Marketing

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review6 years ago

Key features

  • Total features72
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts/Notifications
  • Application Management
  • Audit Trail
  • Behavior Tracking
  • Behavioral Analytics
  • Campaign Analytics
  • Campaign Management
  • Cohort Analysis
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Coding
  • Data Storage Management
  • Data Visualization
  • Dynamic Content
  • Element Analytics
  • Engagement Tracking
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Funnels
  • Heatmaps
  • In-App Events Tracking
  • Incident Management
  • Integration
  • Integrations
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Management
  • Media Analytics
  • Mobile Access
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Site Management
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Screen Activity Recording
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Session Recording
  • Session Replays
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Tagging
  • Text Analysis
  • Time on Site Tracking
  • Transaction Monitoring
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Total features35
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts/Notifications
  • Application Management
  • Audit Trail
  • Behavior Tracking
  • Behavioral Analytics
  • Campaign Analytics
  • Campaign Management
  • Cohort Analysis
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Coding
  • Data Storage Management
  • Data Visualization
  • Dynamic Content
  • Element Analytics
  • Engagement Tracking
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Funnels
  • Heatmaps
  • In-App Events Tracking
  • Incident Management
  • Integration
  • Integrations
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Management
  • Media Analytics
  • Mobile Access
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Site Management
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Product Data Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Screen Activity Recording
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Session Recording
  • Session Replays
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Tagging
  • Text Analysis
  • Time on Site Tracking
  • Transaction Monitoring
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics

Integrations

  • Total integrations19
  • Adobe Commerce
  • Authoritas
  • BigCommerce
  • Crisp
  • Drift
  • Drupal
  • Google Analytics 360
  • Help Scout
  • Instapage
  • Jimdo
  • Joomla
  • LiveChat
  • Mixpanel
  • Olark
  • OpenCart
  • Piwik PRO
  • PrestaShop
  • Segment
  • Shopify
  • Shopify Plus
  • Squarespace
  • Unbounce
  • Weebly
  • Wix
  • WordPress
  • Zendesk Suite
  • Total integrations11
  • Adobe Commerce
  • Authoritas
  • BigCommerce
  • Crisp
  • Drift
  • Drupal
  • Google Analytics 360
  • Help Scout
  • Instapage
  • Jimdo
  • Joomla
  • LiveChat
  • Mixpanel
  • Olark
  • OpenCart
  • Piwik PRO
  • PrestaShop
  • Segment
  • Shopify
  • Shopify Plus
  • Squarespace
  • Unbounce
  • Weebly
  • Wix
  • WordPress
  • Zendesk Suite