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Smartlook vs LogRocket Comparison (2026)

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Good recommendations?

Smartlook logo

Smartlook

LogRocket logo

LogRocket

Overview

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

LogRocket combines session replay, error tracking, and product analytics – empowering software teams to create the ideal web and mobile product experience.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

136

5

4

3

2

1

100

30

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.9

28

5

4

3

2

1

25

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“the dasboard metrics are not entirely customizable”
TC

Tarnika C.

Product Operations Manager

“In particular, I really appreciate the real-time chat that allows to improve the conversion rate for those users who are not sure to get registered on your website.”
Verified reviewer profile picture

Maria L.

COO

“It includes a mobile app, is accessible for free, and offers premium customers access to additional tools and functions, which is really helpful to me.”
AT

Atour T.

Analyst

Pros

“Simply said, Logrocket enables you to see how visitors engaged with all of your sites and the custom app you created. If you want to enhance the UX/UI of your website or tool, you must use this program.”
SA

Sunil A.

Frontend Developer

“The perfect software to use for your developers, designers and support teams to improve your website and app.”
NS

Nikola S.

Marketer

“Additionally, until my team was experienced in using this tool, they needed one expert user to navigate this tool.”
Verified reviewer profile picture

Kevin F.

Student

Cons

“The tool does not work will when you have additional JS files in the page.”
KP

Khushbu P.

SEO Executive

“The least things about smartlook is that it doesn't show accurate data of cities.”
TI

Tariq I.

Full Stack Developer

“I do not like that all data is blocked after 1500 monthly visits on the free version — for all websites contained in one account.”
Verified reviewer profile picture

Sean M.

Owner — Digital Marketing

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features72
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Trail
  • Backlog Management
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Cohort Analysis
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Coding
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Diagnostic Tools
  • Dynamic Content
  • Element Analytics
  • Email Alerts
  • Engagement Tracking
  • Event Logs
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting/Tracking
  • Heatmaps
  • In-App Events Tracking
  • Incident Management
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Management
  • Machine Learning
  • Media Analytics
  • Mobile Access
  • Monitoring
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Projects
  • Multiple Site Management
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Referral Tracking
  • Reporting/Analytics
  • Retention Tracking
  • Root Cause Analysis
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Server Monitoring
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Ticket Management
  • Time on Site Tracking
  • Transaction Monitoring
  • Trend Analysis
  • Unmoderated Testing
  • Uptime Reporting
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Total features79
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Trail
  • Backlog Management
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Cohort Analysis
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Coding
  • Data Import/Export
  • Data Storage Management
  • Data Visualization
  • Diagnostic Tools
  • Dynamic Content
  • Element Analytics
  • Email Alerts
  • Engagement Tracking
  • Event Logs
  • For Mobile
  • For Sales Teams/Organizations
  • For Websites
  • Funnel Analysis
  • Goal Setting/Tracking
  • Heatmaps
  • In-App Events Tracking
  • Incident Management
  • Interactive Reports
  • Issue Management
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Management
  • Machine Learning
  • Media Analytics
  • Mobile Access
  • Monitoring
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Language
  • Multiple Projects
  • Multiple Site Management
  • Multiple User Accounts
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Referral Tracking
  • Reporting/Analytics
  • Retention Tracking
  • Root Cause Analysis
  • Screen Activity Recording
  • Scroll Maps
  • Search/Filter
  • Sentiment Analysis
  • Server Monitoring
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Statistical Analysis
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Templates
  • Text Analysis
  • Third-Party Integrations
  • Ticket Management
  • Time on Site Tracking
  • Transaction Monitoring
  • Trend Analysis
  • Unmoderated Testing
  • Uptime Reporting
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics

Integrations

  • Total integrations19
  • Adobe Commerce
  • Airbrake
  • Amplitude
  • AppDynamics
  • Authoritas
  • BigCommerce
  • BugSnag
  • Datadog
  • Delighted
  • Drupal
  • Dynatrace
  • Elastic Security
  • GitHub
  • Google Analytics 360
  • Google Optimize
  • Heap
  • Instapage
  • Jimdo
  • Jira
  • Joomla
  • Medallia Experience Cloud
  • Mixpanel
  • New Relic
  • OpenCart
  • PagerDuty
  • Pendo
  • Piwik PRO
  • PrestaShop
  • Raygun
  • Rollbar
  • Shopify
  • Shopify Plus
  • Squarespace
  • Sumo Logic
  • Trello
  • Twilio Segment
  • Unbounce
  • Weebly
  • Wootric
  • WordPress
  • Zendesk Suite
  • Total integrations25
  • Adobe Commerce
  • Airbrake
  • Amplitude
  • AppDynamics
  • Authoritas
  • BigCommerce
  • BugSnag
  • Datadog
  • Delighted
  • Drupal
  • Dynatrace
  • Elastic Security
  • GitHub
  • Google Analytics 360
  • Google Optimize
  • Heap
  • Instapage
  • Jimdo
  • Jira
  • Joomla
  • Medallia Experience Cloud
  • Mixpanel
  • New Relic
  • OpenCart
  • PagerDuty
  • Pendo
  • Piwik PRO
  • PrestaShop
  • Raygun
  • Rollbar
  • Shopify
  • Shopify Plus
  • Squarespace
  • Sumo Logic
  • Trello
  • Twilio Segment
  • Unbounce
  • Weebly
  • Wootric
  • WordPress
  • Zendesk Suite