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SmartSurvey vs Feedier Comparison (2026)

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SmartSurvey logo

SmartSurvey

Feedier logo

Feedier

Overview

The UK-based & secure survey management tool for creating, distributing, managing, and analysing responses for unlimited surveys.

Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

90

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

60

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

114

5

4

3

2

1

81

27

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

121

5

4

3

2

1

89

30

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“We use SmartSurvey for a variety of functions (assessment tools, customer feedback, key documentation) and it's adaptable enough to work in all these situations.”
NY

Nicole Y.

Administrator

“Looks professional for users.”
GH

Gill H.

Marketing and Fundraising

“All of my concerns were answered very clearly by [sensitive content hidden]. When the time comes for the live survey I'm planning I will definitely use Smart Survey it beats Survey Monkey by miles. ”
DP

David P.

Webmaster

Pros

“The help desk is also there every time I've needed it, with solutions to my problems.”
MP

Marianna P.

Business Consultant

“Easy to deploy, works well if you need specifically what it offers.”
Verified reviewer profile picture

Kurt P.

Teacher - Unlocking Europe

“Hard to use in flexible ways. ”
Verified reviewer profile picture

Kurt P.

Teacher - Unlocking Europe

Cons

“The verification for logging in every time, the difficulty sending test emails and the time taken to get an automated support response are all very disappointing.”
GH

Gill H.

Marketing and Fundraising

“It's really hard to think of what I like least about Smart Survey but perhaps exporting data could be improved”
TH

Trevor H.

Product Trainer

“One of the most negative things about it are some of the free features that require upgrading to the Professional version.”
JF

Joshua F.

File Clerk/ Receptionist/Office Services

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features75
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Decision Making
  • Document Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • NPS Survey Structure
  • Offline Access
  • Offline Response Collection
  • Panel Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Web Forms
  • Widgets
  • Workflow Automation
  • Total features67
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Conditional Logic
  • Continuous Feedback
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Decision Making
  • Document Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gamification
  • Mobile Survey
  • Monitoring
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple User Accounts
  • NPS Survey Structure
  • Offline Access
  • Offline Response Collection
  • Panel Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Web Forms
  • Widgets
  • Workflow Automation

Integrations

  • Total integrations3
  • Google Analytics 360
  • HubSpot CRM
  • Salesforce Sales Cloud
  • Slack
  • Stripe Payments
  • Zapier
  • Total integrations4
  • Google Analytics 360
  • HubSpot CRM
  • Salesforce Sales Cloud
  • Slack
  • Stripe Payments
  • Zapier

Alternatives

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