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CustomerHero vs Feedier Comparison (2026)
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Good recommendations?

CustomerHero
5
161
4
14
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Feedier
5
89
4
30
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more
Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.9
175
5
4
3
2
1
161
14
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.7
121
5
4
3
2
1
89
30
2
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
James E.
Head of Product

Daria S.
Product Implementation Manager

Maciej L.
HRBP
Pros
Marianna P.
Business Consultant

Kurt P.
Teacher - Unlocking Europe

Kurt P.
Teacher - Unlocking Europe
Cons
Iza J.
Researcher
Katarzyna J.
MPM Productivity Management
Maarten D.
Founder
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review3 years ago
Key features
- Total features117
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Charting
- Chat
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Confirmation
- Continuous Feedback
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Decision Making
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Engagement
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Forms Management
- Gamification
- HR Management
- Integrations
- Interactive Content
- Issue Tracking
- Keyword Tracking
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Device Support
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Online Polling
- Performance Metrics
- Presentation Tools
- Problem Area Alerts
- Progress Tracking
- Pulse Surveys
- Q&A Management
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Secure Data Storage
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Usability Testing
- Visual Analytics
- Web Forms
- Website Integration
- Widgets
- Workflow Management
- Total features67
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Charting
- Chat
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Confirmation
- Continuous Feedback
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Decision Making
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Engagement
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Forms Management
- Gamification
- HR Management
- Integrations
- Interactive Content
- Issue Tracking
- Keyword Tracking
- Live Results Sharing
- Mobile Access
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Device Support
- Multi-Language
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Online Polling
- Performance Metrics
- Presentation Tools
- Problem Area Alerts
- Progress Tracking
- Pulse Surveys
- Q&A Management
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Secure Data Storage
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Usability Testing
- Visual Analytics
- Web Forms
- Website Integration
- Widgets
- Workflow Management
Integrations
- Total integrations18
- Asana
- ExpertSender
- FreshMail
- GetResponse
- Google Analytics 360
- HubSpot CRM
- HubSpot Content Hub
- JIRA Service Management
- Magento BI
- Manago AI
- Microsoft 365
- Positive User
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe Payments
- Synerise
- TRAFFIT
- Zapier
- Total integrations4
- Asana
- ExpertSender
- FreshMail
- GetResponse
- Google Analytics 360
- HubSpot CRM
- HubSpot Content Hub
- JIRA Service Management
- Magento BI
- Manago AI
- Microsoft 365
- Positive User
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe Payments
- Synerise
- TRAFFIT
- Zapier
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