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Smiddle Siebel CRM Connector Logo

Software for integrating Siebel CRM into the contact center

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Smiddle Siebel CRM Connector - 2026 Pricing, Features, Reviews & Alternatives

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Smiddle Siebel CRM Connector overview

What is Smiddle Siebel CRM Connector?

Smiddle Siebel CRM Connector is a simple integration of Siebel CRM and Cisco Unified Contact Center solutions. Placing interaction controls in Siebel, where customer data is stored, gives agents a complete view of the customer. This simplifies contact handling, provides quick access to agent tools, and increases efficiency, meaning agents don't have to constantly spend time switching between apps, the time customers spend waiting.

Starting price


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Smiddle Siebel CRM Connector’s user interface

Ease of use rating:

Smiddle Siebel CRM Connector reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Smiddle Siebel CRM Connector's key features

Most critical features, based on insights from Smiddle Siebel CRM Connector users:

Multi-Channel communication
Caller id
Automated routing
Call recording
Agent interface

All Smiddle Siebel CRM Connector features

Features rating:

Activity dashboard
Alerts/Notifications
API
Automatic call distribution
Call list management
Call routing
Chat/Messaging
Contact database
Contact management
CRM
Customer history
Customizable fields
Customizable reports
Data import/export
Document storage
Interaction tracking
Lead management
Reporting & statistics
Social media integration
Third-Party integrations

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Per month

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Smiddle Siebel CRM Connector support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Webinars
Documentation
Videos

Smiddle Siebel CRM Connector FAQs

Q. Who are the typical users of Smiddle Siebel CRM Connector?

Smiddle Siebel CRM Connector has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Smiddle Siebel CRM Connector support?

Smiddle Siebel CRM Connector supports the following languages:
English, Polish, Russian, Ukrainian


Q. Does Smiddle Siebel CRM Connector offer an API?

Yes, Smiddle Siebel CRM Connector has an API available for use.


Q. What level of support does Smiddle Siebel CRM Connector offer?

Smiddle Siebel CRM Connector offers the following support options:
Email/Help Desk, Phone Support

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