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Smiddle Siebel CRM Connector Logo

Smiddle Siebel CRM Connector

Software for integrating Siebel CRM into the contact center

(0)

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Smiddle Siebel CRM Connector Pricing, Features, Reviews and Alternatives

Smiddle Siebel CRM Connector FAQs

Q. Who are the typical users of Smiddle Siebel CRM Connector?

Smiddle Siebel CRM Connector has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Smiddle Siebel CRM Connector support?

Smiddle Siebel CRM Connector supports the following languages:
English, Polish, Russian, Ukrainian


Q. Does Smiddle Siebel CRM Connector offer an API?

Yes, Smiddle Siebel CRM Connector has an API available for use.


Q. What level of support does Smiddle Siebel CRM Connector offer?

Smiddle Siebel CRM Connector offers the following support options:
Email/Help Desk, Phone Support

Smiddle Siebel CRM Connector product overview

What is Smiddle Siebel CRM Connector?

Smiddle Siebel CRM Connector is a simple integration of Siebel CRM and Cisco Unified Contact Center solutions. Placing interaction controls in Siebel, where customer data is stored, gives agents a complete view of the customer. This simplifies contact handling, provides quick access to agent tools, and increases efficiency, meaning agents don't have to constantly spend time switching between apps, the time customers spend waiting.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Webinars
Documentation
Videos

Not sure about Smiddle Siebel CRM Connector? Compare it with a popular alternative

Smiddle Siebel CRM Connector logo

Smiddle Siebel CRM Connector

5.0
(1)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

45

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Smiddle Siebel CRM Connector features

Functionality

5.0

/5

1

Total features

25

2 categories

Most valued features by users

Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Customizable Reports
Contact Management

Smiddle Siebel CRM Connector users reviews

Overall Rating

5.0

/5

1

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

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