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Smiddle Siebel CRM Connector
Software for integrating Siebel CRM into the contact center
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Smiddle Siebel CRM Connector has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Smiddle Siebel CRM Connector support?
Smiddle Siebel CRM Connector supports the following languages:
English, Polish, Russian, Ukrainian
Q. Does Smiddle Siebel CRM Connector offer an API?
Yes, Smiddle Siebel CRM Connector has an API available for use.
Q. What level of support does Smiddle Siebel CRM Connector offer?
Smiddle Siebel CRM Connector offers the following support options:
Email/Help Desk, Phone Support
Smiddle Siebel CRM Connector is a simple integration of Siebel CRM and Cisco Unified Contact Center solutions. Placing interaction controls in Siebel, where customer data is stored, gives agents a complete view of the customer. This simplifies contact handling, provides quick access to agent tools, and increases efficiency, meaning agents don't have to constantly spend time switching between apps, the time customers spend waiting.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
45
/user
Per month
Functionality
5.0
/5
1
Total features
25
2 categories
Functionality contenders
Overall Rating
5.0
/5
1
Positive reviews
100
%
1
0
0
0
0
Overall rating contenders