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House-on-the-Hill
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Service Desk Solution on-premise or in the Cloud!
Table of Contents
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House-on-the-Hill - 2026 Pricing, Features, Reviews & Alternatives
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House-on-the-Hill overview
What is House-on-the-Hill?
With SupportDesk customers can log, update and interrogate their own calls via the user-friendly self-service portal. You can promote self-diagnosis by giving your customers access to specially screened areas of your KnowledgeBase. Our help desk app also includes a mail merge functionality to produce attractive form letters and emails. SLA's can be assigned to Customers, Products, Inventory, or the incident itself. Another outstanding function of SupportDesk is the possibility to create reports to show customers whose contracts are due to expire.
Key benefits of using House-on-the-Hill
Toby Wickenden, Head of Services,
Avenir Telecom
_____________________________________
"We register about 350 incidents in peak times, some of them involving multiple agencies, so the software is vital"
Josephine Fox, Business Support Manager,
World Challenge
Starting price
per year
Alternatives
with better value for money
House-on-the-Hill’s user interface
House-on-the-Hill reviews
Overall rating
3.5
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.5/10
5
4
3
2
1
0
1
1
0
0
House-on-the-Hill's key features
Most critical features, based on insights from House-on-the-Hill users:
All House-on-the-Hill features
Features rating:
House-on-the-Hill alternatives
House-on-the-Hill
Starting from
30
Per year
TeamSupport
Starting from
45
Per month
SysAid
Starting from
No pricing info
LiveAgent
Starting from
15
Per month
House-on-the-Hill pricing
Value for money rating:
Starting from
30
Per year
Per Feature
User opinions about House-on-the-Hill price and value
Value for money rating:
House-on-the-Hill support options
Typical customers
Platforms supported
Support options
Training options
House-on-the-Hill FAQs
House-on-the-Hill has the following pricing plans:
Starting from: $30.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of House-on-the-Hill?
House-on-the-Hill has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does House-on-the-Hill support?
House-on-the-Hill supports the following languages:
English
Q. Does House-on-the-Hill support mobile devices?
House-on-the-Hill supports the following devices:
Android, iPad, iPhone
Q. Does House-on-the-Hill offer an API?
Yes, House-on-the-Hill has an API available for use.
Q. What level of support does House-on-the-Hill offer?
House-on-the-Hill offers the following support options:
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