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SurveyMonkey vs CheckMarket Comparison

Overview

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,331

2,361

390

57

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

70

70

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have been very happy with this software and will be continuing to use it when I can. It is useful, great for data collection, and looks visually appealing.
I am a product tester/secret shopper and I love that companies care about your opinion of their products. I help them by giving pointers and voicing my thoughts about an item.
Easy to customize for your brand (with paid subscription), the question formats are all excellent and help you form questions in a more interesting manner than just check a box.

Pros

So intuitive, continously improved with more and more interesting and useful features, amazing customer service, enables to do almost all what I can imagine.
We chose CheckMarket as a tool for our loyalty survey because of ease of use, visual analytics and transparent + competitive pricing. From the beginning our decision has proved right.
Great customer services, prompt responses and always willing to help. Very good value for the invested money.

Cons

I don't exactly have anything negative to say, as I have not had a bad experience with this program to date.
I really didn't have any complaints. I had to activate the account through an email and it went to my spam folder in email, but that was an email problem not Survey Monkey.
The problem most persons have is formulating the survey questions properly. If the survey questions and options are not structured properly you can not blame the software.

Cons

It's so complete that sometimes there are so many choises that it can be confusing.
And for our clients it needs to be exactly as on paper. Another suggestion would be, that the software would be able to use a negative extraction.
The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.
  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features39
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Campaign Scheduling
  • Collaboration Tools
  • Commenting
  • Conditional Logic
  • Content Library
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Design Management
  • Distribution Management
  • Document Storage
  • Email Integration
  • Email Invitations & Reminders
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Geolocation
  • Image Library
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Password Management
  • Permission Management
  • Question Branching
  • Quota Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Rich Text Editor
  • Role-Based Permissions
  • SSL Security
  • Scheduled Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Synchronous Editing
  • Template Management
  • Text Editing
  • Third Party Integration
  • Trend Analysis
  • URL Customization
  • Video Support
  • WYSIWYG Editor
  • Total features39
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Campaign Scheduling
  • Collaboration Tools
  • Commenting
  • Conditional Logic
  • Content Library
  • Content Repository
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Design Management
  • Distribution Management
  • Document Storage
  • Email Integration
  • Email Invitations & Reminders
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Geolocation
  • Image Library
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Password Management
  • Permission Management
  • Question Branching
  • Quota Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Tasks
  • Reminders
  • Rich Text Editor
  • Role-Based Permissions
  • SSL Security
  • Scheduled Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Synchronous Editing
  • Template Management
  • Text Editing
  • Third Party Integration
  • Trend Analysis
  • URL Customization
  • Video Support
  • WYSIWYG Editor

Integrations

  • Total integrations149
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurveyMonkey vs. CheckMarket

See how SurveyMonkey and CheckMarket stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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