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CheckMarket Logo

CheckMarket

Cloud-based enterprise survey software solution

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CheckMarket Pricing, Features, Reviews and Alternatives

CheckMarket product overview

Price starts from

150

Per month

Usage Based

What is CheckMarket?

CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 47 languages, with survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more. The software can be used for any type of survey, from customer feedback to employee satisfaction, by organizations of all sizes.

Key benefits of using CheckMarket

  • Users can set up conditions to trigger actions and real-time notifications in response to survey answers, delivered via SMS, email, Slack, Twitter, Zapier and more.

  • The WYSIWYG HTML and visual question editors allow users to fully customize the designs of their surveys and email invitations, with survey templates, themes, custom formatting, and the ability to embed images, audio, video, and other media types directly into surveys.

  • 20 different question types are available, both common types including multiple choice questions with radio buttons, checkboxes, and dropdown lists, various matrixes, and ratings scales, and special types such as net promoter score (NPS), sliders, MaxDiff, and more.

  • Conditional branching, response piping, and page display logic can be added to surveys, allowing respondents to be routed to different pages based on their answers, demographics, or other metadata, and previous answers to be added into the text of following questions.

  • Surveys can be distributed through multiple channels, with users able to send personalized emails which include survey links, shorten links for sharing on social media, add website popups or embed surveys directly in web pages, send online survey invitations or machine-readable forms by mail, print survey-specific QR codes on promotional materials, invite participants by text message, and more.

  • Users can choose where their data is stored with CheckMarket offering a choice of 4 data regions (US, Canada, EU, Asia) to choose from.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    24/7 (Live rep)
    Knowledge Base
    Chat

    Training options

    Webinars
    Documentation
    Live Online

    CheckMarket pricing information

    Value for money

    4.6

    /5

    147

    Starting from

    150

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    CheckMarket features

    Functionality

    4.3

    /5

    147

    Total features

    67

    7 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    API
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Email Marketing
    Customizable Branding

    Functionality contenders

    CheckMarket users reviews

    Overall Rating

    4.5

    /5

    147

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.89/10
    Rating distribution

    5

    4

    3

    2

    1

    72

    70

    5

    0

    0

    Pros
    Great customer services, prompt responses and always willing to help. Very good value for the invested money.
    Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.
    I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys.
    Cons
    It's so complete that sometimes there are so many choises that it can be confusing.
    And for our clients it needs to be exactly as on paper. Another suggestion would be, that the software would be able to use a negative extraction.
    There are so many possibilities with this tool, that it is difficult sometimes to use all and get maximum results out of it.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    GO team

    Reviewed 4 years ago

    I use it internally & externally. It looks professional and it's efficient tool overall.

    Pros

    The customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the most stupid questions!

    Cons

    If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Checkmarket Software - My feedback :)

    Reviewed 2 years ago

    I highly appreciate all the professional help we get from the checkmarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use.

    Pros

    Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise. We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.. ability to share (protected or non-protected) those dashboards, possibility to use an own domain. Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them. The software is also very intuitive and support pages (+ the support team) are well done and are very useful.

    Cons

    In certain cases (specific needs) we have to work with complex turnarounds to get to the ideal configuration. For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place. Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too. One other feature we hope for is that text boxes keep the exact format of the text entered into the text box by the survey respondent (e.g. line breaks, bullets...) All I can think of for now :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Easy to use, good insights and good support

    Reviewed 3 years ago

    We use it for internal and external surveys. I works good and is very flexible.

    Pros

    The system is flexible and easy to use and the support team is very helpfull

    Cons

    We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    The perfect solution for creating online surveys.

    Reviewed 3 years ago

    We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.

    Pros

    - 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive - A tool with lots of features, I cannot think of one that is missing. - You can create and share custom dashboards and reports. - You can set up closed loops for contacting dissatisfied customers. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top. - You can distribute surveys through multiple channels (including email, SMS, QRcode) - Surveys and emails work great on mobile devices. - The number of users is unlimited.

    Cons

    The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Checkmarket - Ideal to send out Customized Surveys

    Reviewed 2 years ago

    I'm really very pleased with the tool. I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top!

    Pros

    You can lay-out all type of questions Process roadmap that is designed - userfriendly Possibilities to report afterwards

    Cons

    I don't think there is something not to like. But I'm interested in knowing as much as possible about 'how to score' your answers. I see that a lot of people in our company use the tool, but they very often don't know how to score. And often you are under time pressure - not always easy to deep-dive in all the information on the site. Especially when you don't use the tool frequently.

    CheckMarket FAQs and common questions

    Q. What type of pricing plans does CheckMarket offer?

    CheckMarket has the following pricing plans:
    Starting from: $150.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of CheckMarket?

    CheckMarket has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does CheckMarket support?

    CheckMarket supports the following languages:
    Dutch, English, French


    Q. Does CheckMarket offer an API?

    Yes, CheckMarket has an API available for use.


    Q. What other apps does CheckMarket integrate with?

    CheckMarket integrates with the following applications:
    Zapier, Twitter, Salesforce Sales Cloud, Slack, Microsoft 365, LinkedIn for Business, Meta for Business, Zendesk


    Q. What level of support does CheckMarket offer?

    CheckMarket offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat

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