CheckMarket Pricing, Features, Reviews & Comparison of Alternatives

CheckMarket

Cloud-based enterprise survey software solution

4.43/5 (127 reviews)

CheckMarket overview

CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 47 languages, with survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more. The software can be used for any type of survey, from customer feedback to employee satisfaction, by organizations of all sizes.

CheckMarket’s WYSIWYG text editor allows users to create richly formatted surveys and email invitations without requiring knowledge of HTML. The inline question editor also lets users edit questions while viewing them as they will be seen by respondents. 20 different question types are available, with common types such as checkboxes, radio buttons, matrices, drop-down lists, and rating scales, and special types including Net Promoter Score (NPS), upload videos, photos, files, sliders, and more. Media files, such as images, PDFs, and flash elements, can be uploaded into a centralized repository and included in multiple surveys without requiring separate uploads each time.

While CheckMarket’s tools are available in English, French, and Dutch, the survey interface, including ‘Next’ buttons and specific instructions for required questions, can be offered in 40 different languages which include Arabic, Chinese, Japanese, Korean, Hebrew, Greek, Russian, Polish, Spanish, Portuguese, German, French, Turkish, and Swedish. Results from multilingual surveys are collected in a single pool, and can then be analysed together or separately. Data is presented in real time on the built-in dashboard, including response rates, bounced mails, survey status, remaining time, panel size, email queue, and more. Interactive real-time reports can be created as soon as a survey is launched, with filters allowing users to drill-down into the underlying data, and inbuilt text and sentiment analysis capabilities for automatic tagging of responses. Cross-tab analysis can also be carried out to visualize the relationships between responses given for two questions within a survey.
www.checkmarket.com

Pricing

Starting from
$49
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Dutch, French
CheckMarket screenshot: CheckMarket's editor makes it easy to create beautiful surveys, using logic, lot's of question types and variables.CheckMarket screenshot: A new powerful tool to create shareable reports and dashboards for your surveys. Get ready to wow your colleagues!CheckMarket screenshot: Embed the first question of your survey directly into your email invitation.CheckMarket screenshot: Create real-time, beautiful, shareable reports and dashboards with built-in text-analysis to get actionable insights.CheckMarket screenshot: You have total control over every aspect of your reports, from the styling to which questions and chart types are used. You can include your meta-data and add dynamic content that changes depending on the results.CheckMarket screenshot: Automated notifications give you the opportunity to quickly interact with your respondents. Set conditions based on how respondents answer surveys and when these conditions are met, they trigger the notifications.CheckMarket screenshot: The design and branding of surveys can be fully customized in CheckMarketCheckMarket screenshot: Participants can be invited to surveys through multiple channelsCheckMarket screenshot: Users can set up respondent quotas for each survey in CheckMarketCheckMarket screenshot: Quotas can then be tracked for each surveyCheckMarket screenshot: Dynamic text can be used for complex logic, to make calculations, show or hide certain elements and much more. For instance, if the NPS from a region is less than the benchmark, show that team a message with action points, automatically.

CheckMarket reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  4.3
  4.9
Mark Simmons

Excellent product, Really flexible and great customer service

Used occasionally for less than 6 months
Reviewed 2019-07-31
Review Source: Capterra

Excellent. I have the product I planned before I started at a reasonable cost.

Pros
The product helps to construct really flexible surveys, with conditional follow on questions that make the survey really quick and simple for the respondent, reducing the number of questions they need to complete to give you the data you need.

Cons
Its complex, because its so customisable, but the support is first class.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

An De Coen

Easy to use and great support

Reviewed 2017-04-24
Review Source: Capterra

It does not require a great deal of software skills to use CheckMarket and programme your online survey. Furthermore, if anything does not turn out the way you planned, the CheckMarket team is ready to guide you through the software and show its possibilities. While the lay-out options are rather limited, each survey is appealing to respondents and yields a good response rate. The possibility to send a reminder to participate is a great feature that contributes to a high response and so are the tips and tricks that are posted online. Recently, our company also used the CheckMarket panel to survey a representative sample of 1 000 persons. We could monitor the response in real time and were able to close the survey after 10 days while it would have taken us weeks to reach the same group of people through alternative channels. It is definitely worth considering this way of distributing your online survey when you are looking for a high response rate among people with a certain profile in a short period of time. You can achieve great results by joining forces with the CheckMarket team!

Pros
It is easy to use, has a lot of features and the support team is easy to reach and helps you wherever possible.

Cons
The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Hanne Van Laer

Time saving tool

Used daily for 2+ years
Reviewed 2017-07-07
Review Source: Capterra

lots of time, nice and professional reports

Pros
Versatile tool with lots of customization possibilities We use this tool for various trainings and events. Thanks to its ease of use and customizations we saved a lot of time and achieve a greater professional appearance. Lots of functions, many question types

Cons
If you make changes or corrections in the invitation mails, you have to click often to make the same changes in the remindermails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Melanie Loudhaief

EXCELLENT !

Used daily for less than 6 months
Reviewed 2017-03-31
Review Source: Capterra

I am extremely happy and satisfied with the Checkmarket tool and Customer Service so far. Keep the excellent work.

Pros
Very flexible to build surveys exactly for our needs. Userfriendly/easiness to use. Possibility to learn and work out logics/solutions oneself. Wide range of possibilities to improve layout and improve the experience for the people who will receive the surveys (question embedded in email, layout, personalizable email address and fields). Online formulare was built by the customer service team for us and combined with one survey, in order to make it easy for various internal teams to access a common survey and send surveys individually as when they need to - without even logging into the system. Excellent experience with your customer service who are very friendly and professional, trying to investigate/help straight away, and this not only now as we are clients (having purchased the license) but even also already during the set-up process and pilot phase with the free license.

Cons
At the moment I cannot even think of anything better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Hanneke Vaes

Easy to use tool for data collection User friendly software for data collection

Used daily for 2+ years
Reviewed 2017-06-26
Review Source: Capterra

Pros
Very user friendly and functional software. The helpdesk is easy to reach during office hours. The helpfulness of team is very good. Clear and often useful advice.

Cons
The options are not always flexible in programmation and/or output needs. For complexe skips on the questionnaire or specific needs in our exports we use workarounds instead of finding the solution in the software directly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

CheckMarket pricing

Starting from
$49
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

CheckMarket features

API
Activity Dashboard
Automatic Notifications
Custom Fields
Customizable Branding
Customizable Templates
Email Integration
Social Media Integration
Third Party Integration

Activity Tracking (158 other apps)
CRM Integration (130 other apps)
Calendar Management (180 other apps)
Customer Database (151 other apps)
Customizable Reporting (159 other apps)
Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for CheckMarket

Key features of CheckMarket

  • Rich text editor
  • WYSIWYG HTML editor
  • Visual question editor
  • Conditional branching
  • Response piping
  • Response order randomization
  • Multiple question types
  • Rich content support
  • Media library
  • Survey templates
  • Display logic
  • QR codes
  • Shortened URLs
  • Real-time dashboard
  • One-click & advanced filtering
  • Text & sentiment analysis
  • Cross-tabulation analysis
  • Kiosk surveys
  • Automatic notifications
  • Branching
  • Content library
  • Custom forms
  • Customizable branding
  • Customizable templates
  • Data filtering
  • Distribution management
  • Email integration
  • Image library
  • Multi-channel management
  • Multi-language
  • Quota management
  • Real time notifications
  • Real time reporting
  • Rich text editor
  • Sentiment analysis
  • Social media integration
  • SSL security
  • Text editing
  • Third party integration
  • Activity dashboard
  • Survey management
  • Feedback management
  • Feedback collection
  • Text analysis
  • Customizable questions
  • Event triggered actions
  • API
  • Custom fields
  • Surveys & feedback
  • WYSIWYG editor
  • Filtered views
  • Multimedia support
  • Email invitations & reminders
  • Sentiment scoring
  • Synchronous editing
  • Geolocation
  • Conditional logic
View All Features

Benefits

Users can set up conditions to trigger actions and real-time notifications in response to survey answers, delivered via SMS, email, Slack, Twitter, Zapier and more.

The WYSIWYG HTML and visual question editors allow users to fully customize the designs of their surveys and email invitations, with survey templates, themes, custom formatting, and the ability to embed images, audio, video, and other media types directly into surveys.

20 different question types are available, both common types including multiple choice questions with radio buttons, checkboxes, and dropdown lists, various matrixes, and ratings scales, and special types such as net promoter score (NPS), sliders, MaxDiff, and more.

Conditional branching, response piping, and page display logic can be added to surveys, allowing respondents to be routed to different pages based on their answers, demographics, or other metadata, and previous answers to be added into the text of following questions.

Surveys can be distributed through multiple channels, with users able to send personalized emails which include survey links, shorten links for sharing on social media, add website popups or embed surveys directly in web pages, send online survey invitations or machine-readable forms by mail, print survey-specific QR codes on promotional materials, invite participants by text message, and more.

Users can choose where their data is stored with CheckMarket offering a choice of 4 data regions (US, Canada, EU, Asia) to choose from.