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SurveyMonkey vs Pointerpro Comparison (2026)
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Good recommendations?
SurveyMonkey
4.6
(10.5K)5
6.8K
4
3K
3
498
2
91
1
49
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pointerpro
4.6
(276)5
190
4
78
3
4
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.
Create surveys that works both on- and offline. An offline survey provides respondents with all the convenience of online surveys but works even when the internet connection is unstable or there’s no WiFi access.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
10.5K
5
4
3
2
1
6.8K
3K
498
91
49
- Value for money
- Ease of use
- Features
- Customer support
81%
would recommend this app4.6
276
5
4
3
2
1
190
78
4
2
2
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this appPros
“I love how the branching logic in SurveyMonkey lets me tailor questions based on previous answers; it saves me from sending irrelevant follow‑ups, and the visual flow builder makes it quick to tweak.”
JP
Jessica P.
Senior Marketing Analyst Lead
“It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.”
EW
Emilia W.
Network Support Coordinator
“My only criticism is the way response data is exported. While the export feature is functional, I feel the formatting could be improved to make the data easier to analyze and present, especially when working with larger surveys or sharing results with others”
Ashley G.
HR Manager
Pros
“It’s a robust tool for anyone using personality‑based assessments (DISC‑style, Big Five‑style, or custom models) who wants branded, automated reports without heavy technical support.”
JW
James W.
CEO
“The dashboard and sharing controls are a big strength, because you can tailor what each customer sees and keep reporting focused on the right insights.”
AM
Adrian M.
co-founder
“The report designer tool has a little bit of a learning curve and feels a little primitive. While the tool does have the ability to modify beyond the basic parameters, it requires advanced technical skill and custom CSS.”
DJ
Dan J.
COO
Cons
“Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.”
EW
Emilia W.
Network Support Coordinator
“Some customization and analytics options are only available in higher-priced plans, which can be expensive for individuals or small businesses.”
Ronith C.
Student
“The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans.”
EW
Emma W.
Assistant manager
Cons
“The onboarding is time-consuming and cumbersome, which was to be expected due to the large volume of features.”
AM
Alex M.
RevOps Lead
“The main downside is the learning curve: it takes a bit of time to fully understand how to structure the scoring and outcomes to get exactly the personality‑style results you want.”
JW
James W.
CEO
“We had issues during the initial setup as well as with the CRM integration.”
AM
Alex M.
RevOps Lead
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features112
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Anonymous Feedback
- Appraisal History
- Assessment Management
- Audit Management
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Certification & Licensing
- Collaboration Tools
- Commenting/Notes
- Competency Management
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Continuous Feedback
- Conversion Tracking
- Convert to PDF
- Corporate/Business
- Course Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Security
- Data Visualization
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Database
- Employee Onboarding
- Employee Portal
- Employee Recognition
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Financial Reporting
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gamification
- Goal Setting/Tracking
- Individual Development Plans
- Individualized Assessments
- Interactive Content
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Live Results Sharing
- Marketing Reports
- Media Library
- Mobile Access
- Mobile Learning
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-User Collaboration
- Multiple Data Sources
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Ongoing Performance Tracking
- Online Forms
- Online Polling
- Payment Processing
- Peer Appraisals
- Peer-to-Peer Recognition
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Pre-Employment Testing
- Predictive Analytics
- Progress Reports
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Cycle Tracking
- SMS Messaging
- SSL Security
- Sales Reports
- Scheduled/Automated Reports
- Scoring
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Assessment
- Self Service Portal
- Self-paced Learning
- Sentiment Analysis
- Single Sign On
- Skill Testing
- Skills Assessment
- Skills Tracking
- Skip Logic
- Social Media Integration
- Summary Reports
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Test/Quiz Creation
- Tests/Assessments
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Administration
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Weighted Performance Measures
- Widgets
- Word Clouds
- Workflow Automation
- Workflow Management
- Total features154
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Anonymous Feedback
- Appraisal History
- Assessment Management
- Audit Management
- Autofill
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Certification & Licensing
- Collaboration Tools
- Commenting/Notes
- Competency Management
- Complaint Monitoring
- Conditional Logic
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Continuous Feedback
- Conversion Tracking
- Convert to PDF
- Corporate/Business
- Course Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Security
- Data Visualization
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Database
- Employee Onboarding
- Employee Portal
- Employee Recognition
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Financial Reporting
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gamification
- Goal Setting/Tracking
- Individual Development Plans
- Individualized Assessments
- Interactive Content
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Learner Portal
- Learning & Development
- Learning Management
- Learning Paths/Tracks
- Live Results Sharing
- Marketing Reports
- Media Library
- Mobile Access
- Mobile Learning
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-User Collaboration
- Multiple Data Sources
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Ongoing Performance Tracking
- Online Forms
- Online Polling
- Payment Processing
- Peer Appraisals
- Peer-to-Peer Recognition
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Pre-Employment Testing
- Predictive Analytics
- Progress Reports
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Cycle Tracking
- SMS Messaging
- SSL Security
- Sales Reports
- Scheduled/Automated Reports
- Scoring
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Assessment
- Self Service Portal
- Self-paced Learning
- Sentiment Analysis
- Single Sign On
- Skill Testing
- Skills Assessment
- Skills Tracking
- Skip Logic
- Social Media Integration
- Summary Reports
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Test/Quiz Creation
- Tests/Assessments
- Text Analysis
- Text Fields
- Third-Party Integrations
- Training Administration
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Weighted Performance Measures
- Widgets
- Word Clouds
- Workflow Automation
- Workflow Management
Integrations
- Total integrations82
- ActiveCampaign
- Administrate Training Management
- Airtable
- Appy Pie
- Arlo Training Management Software
- Birdeye
- Chattermill
- ClicData
- Constant Contact
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Emma by Marigold
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Fivetran
- Flatly
- Freshdesk
- Freshservice
- Gainsight CS
- Google Analytics 360
- Google Forms
- GreenSpark
- Hevo
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- IBM Apptio
- Integry
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Kapiche
- Make
- Marketo Engage
- Matillion
- Maximizer CRM
- Microsoft Excel
- Microsoft Power BI
- Microsoft Teams
- Minitab
- Monkedo
- NVivo
- Notion
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- Pipedream
- Productiv
- Purplepass
- Quickwork
- Rally UXR
- Recruit Wizard
- Respondent
- Robly
- Salesforce Sales Cloud
- Sendoso
- Skyvia
- Slack
- Smartsheet
- Stitch
- Stripe Payments
- Style Intelligence
- Tableau
- Thematic
- Transcend
- Tray.io
- Tremendous
- Tugger
- Unito
- UpMetrics
- Visme
- Workato
- Zapier
- Zendesk Suite
- Zoho Campaigns
- Zoom Events and Webinars
- Zuper
- monday AI Work Platform
- theMarketer
- trocco
- viaSocket
- Total integrations5
- ActiveCampaign
- Administrate Training Management
- Airtable
- Appy Pie
- Arlo Training Management Software
- Birdeye
- Chattermill
- ClicData
- Constant Contact
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Emma by Marigold
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Fivetran
- Flatly
- Freshdesk
- Freshservice
- Gainsight CS
- Google Analytics 360
- Google Forms
- GreenSpark
- Hevo
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- IBM Apptio
- Integry
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Kapiche
- Make
- Marketo Engage
- Matillion
- Maximizer CRM
- Microsoft Excel
- Microsoft Power BI
- Microsoft Teams
- Minitab
- Monkedo
- NVivo
- Notion
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- Pipedream
- Productiv
- Purplepass
- Quickwork
- Rally UXR
- Recruit Wizard
- Respondent
- Robly
- Salesforce Sales Cloud
- Sendoso
- Skyvia
- Slack
- Smartsheet
- Stitch
- Stripe Payments
- Style Intelligence
- Tableau
- Thematic
- Transcend
- Tray.io
- Tremendous
- Tugger
- Unito
- UpMetrics
- Visme
- Workato
- Zapier
- Zendesk Suite
- Zoho Campaigns
- Zoom Events and Webinars
- Zuper
- monday AI Work Platform
- theMarketer
- trocco
- viaSocket
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