SurveyMonkey vs Wufoo Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
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Reviews

Kendra Cray

Free Survey Marker

2019-03-06

Pros

I've used this and Wufoo to create surveys for my business for some time now.

Cons

There are no cons for this free platform.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
SurveyMonkey Reviews
SurveyMonkey
A market-leading survey platform.
Read more
Laura Nelson

Easiest and quickest survey tool out there

2019-04-22

We have been using this tool for many years now and it's the go-to when we are considering gathering any kind of data for a variety of purposes. It has yet to disappoint, but we hope that there is ongoing feature introductions.

Pros

It's incredibly quick and easy to set up an account and a survey. There are common questions that can be easily applied to your survey, along with the ability to customize questions, and a fairly comprehensive bank of question types that are super useful. It's easy to apply themes and logos to make it look professional, as well as the ability to customize things like the thank you page, although some of these features are only available on paid accounts. The analysis tools have gotten even better recently with a very easy way to set up a dashboard to publicly present results. There's control over users on paid accounts to share certain surveys and levels of access within those surveys, which is very helpful for us.

Cons

For this reason, we use both SurveyMonkey and Wufoo; if SurveyMonkey had this option, it would be a one-stop shop.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
SurveyMonkey Reviews
SurveyMonkey
A market-leading survey platform.
Read more
Ryan Anderson

Better than Google Forms

2017-06-07

Customer or client feedback that maybe sensitive, but the knowledge gained is invaluable!

Pros

It's a helpful little software that makes forms and surveys much easier than Google Forms and cheaper than SurveyMonkey.

Cons

It has issues syncing to Outlook, which is typical of Outlook, so not Wufoo's fault! They also lack a bit on support...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Wufoo Reviews
Wufoo
The Online Form Builder
Read more
Laura Nelson

Good survey and form tool with unique features, but missing the beauty of SurveyMonkey

2019-04-22

We use both SurveyMonkey and Wufoo and pay for both because there are some things that we require certain features for, and neither of these tools have the full package.

Pros

This is not possible in SurveyMonkey, and is the main reason that we use Wufoo at all.

Cons

The layout is really simplified and doesn't look at attractive as when using SurveyMonkey. Types of questions are very limited.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Wufoo Reviews
Wufoo
The Online Form Builder
Read more
Stan Yordy

WuFoo makes forms/surveys easy and highly customizable

2018-08-15

The display options are much more detailed and rich than SurveyMonkey, as are the reporting and logic features.

Pros

WuFoo has a ton of features and capabilities built into it's form and reporting tools, allowing you to quickly create and format forms/surveys...including customized confirmations, responses, pages, logic, and looks. Plus it has a ton of plug-ins to help you connect to other systems and software.

Cons

Online documentation and regular blogging is pretty good, but email support can be spotty and slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Wufoo Reviews
Wufoo
The Online Form Builder
Read more