Wufoo Pricing, Features, Reviews & Comparison of Alternatives

Wufoo

The Online Form Builder

4.44/5 (158 reviews)

Wufoo overview

What is Wufoo?

Wufoo from SurveyMonkey helps businesses of all types and sizes create contact forms, online surveys, and invitations. Trusted by Amazon and Disney, among others, our form builder has an award-winning interface, easy customization, 400+ templates and reporting! Create dynamic visualizations made up of your own graphs, charts and key metrics. Use rules to create dynamic forms that will follow logic that you've specified. Get started today with free sign-up!
www.wufoo.com

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Wufoo screenshotFirst Form in 2 MinutesWufoo screenshotWufoo screenshot

Wufoo reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.4
  4.3
Ken Lawrence

Above & Beyond Support Thanks Wufoo

Used weekly for 2+ years
Reviewed 2018-03-31
Review Source: Capterra

Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations

Pros
How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product. We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms. To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger. Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Cons
I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Wufoo Review

Used daily for 2+ years
Reviewed 2019-12-10
Review Source: Capterra

Wufoo is helpful for creating any type of form in which you want someone to enter some type of information. Terms of service, agreements, anything like that its great.

Pros
Very convenient tool for making all different types of forms. It's relatively easy to use, and we've made forms for employee of the month, to terms of agreements, and so on using it.

Cons
Some features can be a little difficult to use, but once you get the hang of it its not too bad. Wish they had more design features to give the forms more ways to look better.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Still a great survey tool

Used daily for 2+ years
Reviewed 2019-09-30
Review Source: Capterra

Fast surveys of employees and faculty. Secure and anonymous surveys possible for sensitive topics.

Pros
We have used this for several years now and we still consider this as one of the best survey tools on the market. Every now and then we start looking into all the new and coming survey companies that pop up but this one still wins.

Cons
wish they would make it easier to integrate into a SIS. Some of their API information is very complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Greg Lawrence

Gets the Job Done. Nothing Sexy About it.

Used daily for 2+ years
Reviewed 2017-02-10
Review Source: Capterra

Wufoo does a good job of creating registration forms for out events that also capture data that we can then import directly into our database using a webhook. So on the backend it's great. But on the front end, it pales in comparison to a sexier event based ticketing platform like eventbrite or even brown paper tickets. Wish they would make it more aesthetic and give it a few bells and whistles on the front end for the consumer's sake.

Pros
It captures the data we are looking for and it imports it into our database that we use. And it easily links with authorize.net, which we use for receiving payment

Cons
It doesn't look very pretty and it's difficult to add an image to the intake form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Laura Nelson

Good survey and form tool with unique features, but missing the beauty of SurveyMonkey

Used monthly for 2+ years
Reviewed 2019-04-22
Review Source: Capterra

We use both SurveyMonkey and Wufoo and pay for both because there are some things that we require certain features for, and neither of these tools have the full package. It would be amazing to see a combination product that can do all the wonderful things that SurveyMonkey does, with the extra features like attachments and auto-send of submissions built in. Until then, we'll continue to use Wufoo for these helpful pieces.

Pros
The biggest benefit for our use is that it allows a copy of the submission to be sent to the person who submitted it. This is not possible in SurveyMonkey, and is the main reason that we use Wufoo at all. The other major benefit is that there is an ability for files to be uploaded when submitting a form. This is very helpful if there is a need to collect a signed document or something else that the submitter needs to supply when completing an application or something similar. Otherwise, the tool itself is fairly straightforward.

Cons
The layout is really simplified and doesn't look at attractive as when using SurveyMonkey. Types of questions are very limited. There is no mobile app. There are limitations to setting up dashboards to view results publicly.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Wufoo pricing

Starting from
$19/month
Pricing options
Free
Subscription
View Pricing Plans

You can use Wufoo for free; however, you are then limited to 3 forms, 3 reports, 10 fields and only 100 entries per month. Other, more advanced plans start at $19 per month.

Wufoo features

API (226 other apps)
Access Control (70 other apps)
Activity Dashboard (99 other apps)
Automatic Notifications (86 other apps)
Content Management (108 other apps)
Custom Forms (77 other apps)
Customizable Branding (125 other apps)
Customizable Templates (128 other apps)
Data Import/Export (102 other apps)
Drag & Drop Interface (104 other apps)
Electronic Payments (88 other apps)
Product Catalog (78 other apps)
Reporting & Statistics (92 other apps)
Search Functionality (96 other apps)
Social Media Integration (71 other apps)
Template Management (70 other apps)
Third Party Integration (143 other apps)
Website Management (68 other apps)
eCommerce Integration (67 other apps)
eCommerce Management (80 other apps)

Additional information for Wufoo

Key features of Wufoo

  • Form Builder
  • Theme Designer
  • Instant Notifications
  • Code Manager
  • Form Analytics
  • Over 150 Templates & Themes
  • Spam Prevention
  • Payment Integratin
  • User Management
View All Features

Benefits

- Wufoo provides the tools to easily drag and drop a form
- Copy-and-paste code snippets help you embed your form into your web site, blog post, etc.
- Easy data collection with intuitive analysis