Wufoo Pricing, Features, Reviews & Comparison of Alternatives

Wufoo

The Online Form Builder

4.44/5 (176 reviews)

Wufoo overview

What is Wufoo?

Wufoo from SurveyMonkey helps businesses of all types and sizes create contact forms, online surveys, and invitations. Trusted by Amazon and Disney, among others, our form builder has an award-winning interface, easy customization, 400+ templates and reporting! Create dynamic visualizations made up of your own graphs, charts and key metrics. Use rules to create dynamic forms that will follow logic that you've specified. Get started today with free sign-up!
www.wufoo.com

Pricing

Starting from
$19/month
Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 3 other markets, India, Japan, Germany

Supported languages

English
Wufoo screenshotFirst Form in 2 MinutesWufoo screenshotWufoo screenshot

Wufoo user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.4
  4.3
Ken Lawrence

Above & Beyond Support Thanks Wufoo

Used weekly for 2+ years
Reviewed 2018-03-31
Review Source: Capterra

Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations

Pros
How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product. We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms. To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger. Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Cons
I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ben Ely

Easy-to-Use Form Builder with Plenty of Options

Used weekly for 2+ years
Reviewed 2020-09-01
Review Source: Capterra

Overall, Wufoo is a fantastic, customizable form builder that so far has met all of our needs in some capacity. Any complaints about the product are extremely few and far between.

Pros
The nicest thing about Wufoo is how simple the user interface is. On multiple occasions, I've been tasked with introducing staff members to the platform. Usually, I only give them a simple assignment and have them build something in Wufoo with limited or no instruction. The fact that all of those staff members were able to successfully create forms and utilize multiple functions tells me that the interface is straight-forward, understandable, and very, VERY user-friendly.

Cons
This is not a problem that most users will experience. That said, I created a form that utilized 'branching & logic,' some deeper features that many people might not ever use, depending on their needs. Ultimately, I was creating a form that had all of the US states, and depending on which state was selected, it would display certain information or fields. It was unfortunate to discover that Wufoo maxes out at 50 lines in the 'branching & logic,' meaning I had to break up the form into multiple forms to be able to fit everything. It wasn't ideal, but I fully recognize it is an inconvenience that most users will not experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adam Guenther

Fantastic Software

Used weekly for 2+ years
Reviewed 2021-01-21
Review Source: Capterra

I like the flexibility of the program it works well for new ops

Pros
Love that it works with zapier and love that it has credit card features too. Very strong, nimble solution for nascent call center ops

Cons
I don't always think the UI is intuitive i often need to to a lot of fishing to get to the functions I need to

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Alex Brady

A little dated, but fully functional, easy, and inexpensive.

Used monthly for 2+ years
Reviewed 2020-10-09
Review Source: Capterra

I used Wufoo to quickly stand up some entry forms for a few different systems - an internal IT ticketing system (via Zendesk), and a couple different project management tools (via Asana and JIRA). All of these groups were getting too many ad-hoc requests either via desk walkups or emails to a departmental address. We set up entry forms, sent the entries to the appropriate systems, and used those as the official channels to request help from. It worked great and allowed for quick changes to the forms as necessary.

Pros
Wufoo is cheap and easy. It's a great scrappy solution for entry forms that need quick and easy setup and integrations with things like ticketing systems or project management tools.

Cons
When I was using Wufoo, the interface and site felt pretty dated - like it was built in 2005 and hadn't been restyled or had much improvement since. That said, it looks like they've done some minor improvements in the last year and the look/feel doesn't really matter as it's purely a functional tool.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 5/10

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Clarice Itshakov

Woo for Wufoo

Used daily for 1-2 years
Reviewed 2020-10-06
Review Source: Capterra

We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use

Pros
Ability to create forms is so simple multiple users Form integration to things like stripe or constant contact easiness to run reports Website integration is key

Cons
Limit of users allowed to use Wufoo Was difficult for some of the older employees at first Two step form for app integration

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Wufoo pricing

Starting from
$19/month
Pricing options
Free
Subscription
View Pricing Plans

You can use Wufoo for free; however, you are then limited to 3 forms, 3 reports, 10 fields and only 100 entries per month. Other, more advanced plans start at $19 per month.

Wufoo features

API (327 other apps)
Activity Dashboard (187 other apps)
Automatic Notifications (118 other apps)
Content Management (162 other apps)
Customizable Branding (183 other apps)
Customizable Templates (193 other apps)
Data Import/Export (165 other apps)
Drag & Drop Interface (149 other apps)
Electronic Payments (118 other apps)
Inventory Management (104 other apps)
Order Management (121 other apps)
Product Catalog (118 other apps)
Reporting & Statistics (157 other apps)
SEO Management (128 other apps)
Search Functionality (144 other apps)
Social Media Integration (106 other apps)
Template Management (111 other apps)
Third Party Integration (241 other apps)
Website Management (112 other apps)
eCommerce Management (122 other apps)

Videos and tutorials

Additional information for Wufoo

Key features of Wufoo

  • Form Builder
  • Theme Designer
  • Instant Notifications
  • Code Manager
  • Form Analytics
  • Over 150 Templates & Themes
  • Spam Prevention
  • Payment Integratin
  • User Management
View All Features

Benefits

- Wufoo provides the tools to easily drag and drop a form
- Copy-and-paste code snippets help you embed your form into your web site, blog post, etc.
- Easy data collection with intuitive analysis