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SynergySuite vs Connecteam Comparison (2026)
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Wageloch
4.5
When I Work
4.5
Good recommendations?
SynergySuite
4.8
(12)5
10
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecteam
4.6
(5.3K)5
3.6K
4
1.4K
3
191
2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Optimize labor costs with SynergySuite’s intelligent scheduling. Build rosters based on real-time sales forecasts, track compliance, and empower staff with a mobile app for shifts and messaging. Ensure the right people are always in the right place without overspending.
A modern communication experience for you and your team
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
12
5
4
3
2
1
10
2
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this app4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this appPros
Not enoughreviews yet
Pros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”
CM
Courtney M.
Operations Coordinator
“The platform provides a wide range of useful tools for managing employees, communication, scheduling, time tracking, and daily tasks in one place.”
Bob F.
CEO
Cons
Not enoughreviews yet
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
“It can be difficult to give setting to different users and admins, having multiple places to assign different things is confusing would like it if all setting being assigned to users and admins were in one place.”
NM
Neleh M.
Guest Services Coordinator
- Vendor responds to reviews
- Last review9 months ago
- Vendor responds to reviews
- Last review6 days ago
Key features
- Total features101
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Accounting
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Catering Management
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Checklists
- Claims Management
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Convert to PDF
- Corporate/Business
- Cost Management
- Cost Tracking
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Delivery Tracking
- Demand Forecasting
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discount Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Food & Beverage Management
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Item Management
- Kitchen/Menu Management
- Labor Cost Reporting
- Labor Management
- Menu Planning
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Currency
- Multi-Location
- Offline Access
- Online Ordering
- Online Time Clock
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- Overtime Calculation
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Predictive Analytics
- Product Identification
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recipe Management
- Reminders
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Returns Management
- SKU/UPC Codes
- Sales Order Management
- Sales Reports
- Sales Trend Analysis
- Schedule Distribution
- Search/Filter
- Serial Number Tracking
- Shift Management
- Shift Scheduling
- Shift Swapping
- Shipping Management
- Sick Leave Tracking
- Status Tracking
- Stock Management
- Supplier Management
- Task Management
- Third-Party Integrations
- Time Clock
- Timesheet Management
- Vacation/Leave Tracking
- Vendor Managed Inventory
- Warehouse Management
- eCards
- Total features180
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Brainstorming
- Break Management
- Built-in Accounting
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Catering Management
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Checklists
- Claims Management
- Class Scheduling
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Convert to PDF
- Corporate/Business
- Cost Management
- Cost Tracking
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Customer Database
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Delivery Tracking
- Demand Forecasting
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discount Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Management
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Food & Beverage Management
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Item Management
- Kitchen/Menu Management
- Labor Cost Reporting
- Labor Management
- Menu Planning
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Currency
- Multi-Location
- Offline Access
- Online Ordering
- Online Time Clock
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- Overtime Calculation
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Predictive Analytics
- Product Identification
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recipe Management
- Reminders
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Returns Management
- SKU/UPC Codes
- Sales Order Management
- Sales Reports
- Sales Trend Analysis
- Schedule Distribution
- Search/Filter
- Serial Number Tracking
- Shift Management
- Shift Scheduling
- Shift Swapping
- Shipping Management
- Sick Leave Tracking
- Status Tracking
- Stock Management
- Supplier Management
- Task Management
- Third-Party Integrations
- Time Clock
- Timesheet Management
- Vacation/Leave Tracking
- Vendor Managed Inventory
- Warehouse Management
- eCards
Integrations
- Total integrations20
- ADP Next Gen HCM
- ADP Workforce Now
- Appetize
- BambooHR
- Google Calendar
- Heartland Payments+
- MYOB
- MYOB PayGlobal
- NetSuite
- Netchex
- Oracle Taleo Cloud
- PAR POS
- Paychex
- Paycom
- Proliant
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Payroll
- RUN Powered by ADP
- SAP BusinessObjects Business Intelligence
- Sage Intacct
- Simphony POS
- TriNet HR Plus
- Wix
- Workday Financial Management
- Workday Strategic Sourcing
- Xero
- Zapier
- Total integrations11
- ADP Next Gen HCM
- ADP Workforce Now
- Appetize
- BambooHR
- Google Calendar
- Heartland Payments+
- MYOB
- MYOB PayGlobal
- NetSuite
- Netchex
- Oracle Taleo Cloud
- PAR POS
- Paychex
- Paycom
- Proliant
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Payroll
- RUN Powered by ADP
- SAP BusinessObjects Business Intelligence
- Sage Intacct
- Simphony POS
- TriNet HR Plus
- Wix
- Workday Financial Management
- Workday Strategic Sourcing
- Xero
- Zapier
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