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When I Work vs SynergySuite Comparison (2026)

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Good recommendations?

When I Work logo

When I Work

SynergySuite logo

SynergySuite

Overview

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

Optimize labor costs with SynergySuite’s intelligent scheduling. Build rosters based on real-time sales forecasts, track compliance, and empower staff with a mobile app for shifts and messaging. Ensure the right people are always in the right place without overspending.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2.5

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

225

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1.3K

5

4

3

2

1

794

376

94

21

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.8

12

5

4

3

2

1

10

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“When I Work has very accurate geofencing that allowed our team to track employee arrivals, departures, and location.”
Verified reviewer profile picture

Kaleb V.

Chiropractor

“The when I work app allows you to modify or make requests for schedule change and everyone can see it and respond.”
LJ

Lauren J.

Stylist

“It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support.”
Verified reviewer profile picture

Stenie O.

Owner CEO

Pros

Not enoughreviews yet

Cons

“No cons to mention except the fact that We do not utilize the time card functionality, including the ripple and all the reports that much to its capacity.”
SJ

Sirada J.

Pharmacy

“I can only see my accumulated hours after I’ve fully clocked out, which makes it difficult to monitor my time throughout the week and avoid going into overtime.”
JR

Jessy R.

Patient Care Coordinator

“It works well overall but has some issues, like schedules not showing up in the app at times, and doesn't have some features that we would like, like the ability to log staff in automatically when they're on the premises.”
JC

Jon C.

Box Office Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features119
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Catering Management
  • Check-in/Check-out
  • Class Scheduling
  • Client Database
  • Clock In/Out
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Cost Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Food & Beverage Management
  • For Nonprofits
  • For Retail
  • For Salons and Spas
  • For Small Businesses
  • Forecasting
  • Generative AI
  • Geofencing
  • Group Scheduling
  • HR Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Member Database
  • Menu Planning
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Online Booking
  • Online Ordering
  • Online Time Clock
  • Online Time Tracking
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Predictive Analytics
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recipe Management
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Management
  • Resource Scheduling
  • Returns Management
  • SKU/UPC Codes
  • SMS Messaging
  • Sales Order Management
  • Sales Reports
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Serial Number Tracking
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Shipping Management
  • Sick Leave Tracking
  • Single Sign On
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Managed Inventory
  • Volunteer Management
  • Waitstaff Management
  • Warehouse Management
  • iCalendar Support
  • Total features101
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Calendar Sync
  • Catering Management
  • Check-in/Check-out
  • Class Scheduling
  • Client Database
  • Clock In/Out
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Cost Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • Food & Beverage Management
  • For Nonprofits
  • For Retail
  • For Salons and Spas
  • For Small Businesses
  • Forecasting
  • Generative AI
  • Geofencing
  • Group Scheduling
  • HR Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Member Database
  • Menu Planning
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Online Booking
  • Online Ordering
  • Online Time Clock
  • Online Time Tracking
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Predictive Analytics
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recipe Management
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Management
  • Resource Scheduling
  • Returns Management
  • SKU/UPC Codes
  • SMS Messaging
  • Sales Order Management
  • Sales Reports
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Serial Number Tracking
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Shipping Management
  • Sick Leave Tracking
  • Single Sign On
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Managed Inventory
  • Volunteer Management
  • Waitstaff Management
  • Warehouse Management
  • iCalendar Support

Integrations

  • Total integrations17
  • 321Forms
  • ADP Workforce Now
  • Access PeopleHR
  • Appetize
  • BambooHR
  • Crew
  • GoCo
  • Google Calendar
  • Google Workspace
  • Gusto
  • Heartland Payments+
  • MYOB PayGlobal
  • Meta for Business
  • NetSuite
  • Netchex
  • OnPay
  • Oracle Taleo Cloud
  • PAR POS
  • PayPal Payments
  • Paychex
  • Paycom
  • Proliant
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Rippling
  • SAP BusinessObjects Business Intelligence
  • Sage Intacct
  • Simphony POS
  • Starboard Suite
  • TriNet HR Plus
  • Tribepad
  • Workday Financial Management
  • Workday Strategic Sourcing
  • Xero
  • Zapier
  • Total integrations20
  • 321Forms
  • ADP Workforce Now
  • Access PeopleHR
  • Appetize
  • BambooHR
  • Crew
  • GoCo
  • Google Calendar
  • Google Workspace
  • Gusto
  • Heartland Payments+
  • MYOB PayGlobal
  • Meta for Business
  • NetSuite
  • Netchex
  • OnPay
  • Oracle Taleo Cloud
  • PAR POS
  • PayPal Payments
  • Paychex
  • Paycom
  • Proliant
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Rippling
  • SAP BusinessObjects Business Intelligence
  • Sage Intacct
  • Simphony POS
  • Starboard Suite
  • TriNet HR Plus
  • Tribepad
  • Workday Financial Management
  • Workday Strategic Sourcing
  • Xero
  • Zapier

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