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Thryv vs ShiftCare Comparison (2026)
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Overview
Marketing automation for small business. Thryv integrates text and email marketing with contact management for a fully connected marketing automation suite.
One platform for home care agencies and disability providers. Scheduling, GPS clock in and out, AI progress notes, invoicing and payroll in one system, with a caregiver app that works offline. Used by 8,000+ care providers.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
538
5
4
3
2
1
343
96
29
9
61
- Value for money
- Ease of use
- Features
- Customer support
74%
would recommend this app4.6
185
5
4
3
2
1
127
45
8
2
3
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this appPros
“I can keep track of my clients and what stage of the sale they are in, do invoicing, track commissions, schedule appointments, have a website and social media content created and posted for me. ”
KD
Kristy D.
Independent Health and Medicare Insurance Broker
“Between the customer support and being able to send files to the clients and receive files from the clients and also being able to have text and email conversations it is top notch.”
ET
Eva T.
EXECUTIVE ASSISTANT
“Because it a very customizable multi-service solution, company wide adoption was a relatively slow process due to its complexity, and proficiency required taking full advantage of Thryv's educational and support process.”
AH
Alan H.
Director of Operations and Accounts
Pros
“Limited tool for support coordination e.g budgeting, support planning and automated forms i.e services agreements, support plans.”
GG
Gerry G.
Client Intake and Scheduling Coordinator
“We are able to communicate for last minute coverage too and that makes all the difference when getting our clients the care they need.”
JR
Julie R.
Scheduling
“ShiftCare linking to Xero has been great for streamlining invoicing, which has saved plenty of admin time.”
SH
Scott H.
Disability Support Worker
Cons
“I feel like pricing keeps going up quite frequently and the social media content does have to be tweaked periodically because it is not always completely accurate.”
KD
Kristy D.
Independent Health and Medicare Insurance Broker
“We are still working through some issues with posting to Instagram.”
JH
Jeanette H.
Store Manager
“I did find it somewhat difficult to customize for a fashion brand at first it did require some tweaking to align with our branding.”
IS
Ilayda S.
Marketing Director
Cons
“I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles.”
JM
Julia M.
Service Delivery Manager
“I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.”
JM
Julia M.
Service Delivery Manager
“They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished.”
JS
Jason S.
Owner
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review9 days ago
Key features
- Total features142
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Tracking
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Automatic Re-ordering
- Availability Management
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Booking Management
- Brand Management
- Brand Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Care Plan Management
- Caregiver Management
- Channel Management
- Charting
- Chat/Messaging
- Claims Management
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Data Enrichment
- Data Import/Export
- Data Security
- Dental Practice Management
- Document Management
- Document Storage
- Drip Campaigns
- Dynamic Content
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Employee Portal
- Event Triggered Actions
- Financial Management
- For Healthcare
- For Long Term Care
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- GPS
- Generative AI
- Geriatric Care
- Group Scheduling
- HIPAA Compliant
- Home Health Care Management
- Image Library
- Incident Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Creation
- Invoice History
- Invoice Management
- Job Scheduling
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Segmentation
- Live Chat
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Location
- Negative Feedback Management
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Online Scheduling
- Online Store
- Opportunity Management
- Overtime Calculation
- Patient Communications
- Patient Engagement
- Patient Management
- Patient Records Management
- Payment Processing
- Payroll Management
- Physician Management
- Pipeline Management
- Point of Care System
- Post Scheduling
- Predictive Analytics
- Quotes/Estimates
- ROI Tracking
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Role-Based Permissions
- SMS Marketing
- SMS Messaging
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Staff Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Template Management
- Third-Party Integrations
- Time Clock
- Time Off Requests
- Time Tracking by Client
- Timesheet Management
- User Management
- Vacation/Leave Tracking
- Visit Verification
- Wait List Management
- Web-based Deployment
- Website Analytics
- Website Management
- Workflow Management
- Total features94
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Tracking
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Automatic Re-ordering
- Availability Management
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Booking Management
- Brand Management
- Brand Tracking
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Care Plan Management
- Caregiver Management
- Channel Management
- Charting
- Chat/Messaging
- Claims Management
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Data Enrichment
- Data Import/Export
- Data Security
- Dental Practice Management
- Document Management
- Document Storage
- Drip Campaigns
- Dynamic Content
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Employee Management
- Employee Portal
- Event Triggered Actions
- Financial Management
- For Healthcare
- For Long Term Care
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- GPS
- Generative AI
- Geriatric Care
- Group Scheduling
- HIPAA Compliant
- Home Health Care Management
- Image Library
- Incident Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Creation
- Invoice History
- Invoice Management
- Job Scheduling
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Segmentation
- Live Chat
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Medical Billing
- Medical History Records
- Medication History
- Medication Management
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Location
- Negative Feedback Management
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Online Scheduling
- Online Store
- Opportunity Management
- Overtime Calculation
- Patient Communications
- Patient Engagement
- Patient Management
- Patient Records Management
- Payment Processing
- Payroll Management
- Physician Management
- Pipeline Management
- Point of Care System
- Post Scheduling
- Predictive Analytics
- Quotes/Estimates
- ROI Tracking
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Role-Based Permissions
- SMS Marketing
- SMS Messaging
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Source Tracking
- Staff Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Template Management
- Third-Party Integrations
- Time Clock
- Time Off Requests
- Time Tracking by Client
- Timesheet Management
- User Management
- Vacation/Leave Tracking
- Visit Verification
- Wait List Management
- Web-based Deployment
- Website Analytics
- Website Management
- Workflow Management
Integrations
- Total integrations55
- ADP GlobalView Payroll
- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox
- Dropbox Sign
- Employment Hero
- Evernote Teams
- FullContact
- GoCanvas
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Forms
- Highrise
- HubSpot CRM
- Invoice Ninja
- Jobber
- Jotform
- Keap
- Kit
- Lendio
- Limo Anywhere
- LinkedIn for Business
- LiveChat
- MYOB
- Mailgun
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Netskope One Platform
- PayPal Payments
- Paychex
- Pipedrive
- QuickBooks Desktop Payroll
- QuickBooks Online
- RightSignature
- SalesRabbit
- Salesforce Sales Cloud
- Shopify
- SignRequest
- Slack
- Square Point of Sale
- Stripe Payments
- Thinkific
- Trello
- Twilio
- Twitter/X
- Typeform
- Viventium Software
- WordPress
- Xero
- Zapier
- Zoho Books
- Total integrations10
- ADP GlobalView Payroll
- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox
- Dropbox Sign
- Employment Hero
- Evernote Teams
- FullContact
- GoCanvas
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Forms
- Highrise
- HubSpot CRM
- Invoice Ninja
- Jobber
- Jotform
- Keap
- Kit
- Lendio
- Limo Anywhere
- LinkedIn for Business
- LiveChat
- MYOB
- Mailgun
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Netskope One Platform
- PayPal Payments
- Paychex
- Pipedrive
- QuickBooks Desktop Payroll
- QuickBooks Online
- RightSignature
- SalesRabbit
- Salesforce Sales Cloud
- Shopify
- SignRequest
- Slack
- Square Point of Sale
- Stripe Payments
- Thinkific
- Trello
- Twilio
- Twitter/X
- Typeform
- Viventium Software
- WordPress
- Xero
- Zapier
- Zoho Books
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